Matancitas Vacation Rentals

"The free breakfast was made to order and was good. The staff was excellent and super friendly and accommodating. I would definitely go back."

"Internet was horrible, and basically not available anywhere on property. At one time, had access, very slow, in the restaurant."

"Hotel was okay, but it didn’t meet my expectations given the price point setting and reputation. Service was inconsistent. While some staff members were friendly, overall interactions were not warm across the front desk, bar, and restaurant. The service also had a different feel from the very accommodating, welcoming interactions I’ve experienced at other hotels in the area and the Dominican Republic. At the beach, service felt particularly inattentive. We spent time seated there and no one came over to check if we wanted to order anything. One interaction in particular stood out. I went to the bar to order two piña coladas and then sat at a table in the common area by the bar to enjoy them. The space was mostly empty, with several empty large tables. A waiter approached and told us we couldn’t sit there because we were only two people. I explained that we were just finishing our drinks and would happily move if the table was needed, but he responded with visible attitude, rolled his eyes, and walked away. It felt unnecessarily rude and left a negative impression. Breakfast was very good, with lots of tasty options. The room was just okay—clean, but somewhat small and a bit cramped for the price. There’s also no door on the shower, which faces the bedroom and can feel awkward if you’re not traveling with a significant other. The beach setup was also somewhat limited, with only a few loungers on the sand, which didn’t seem sufficient for the number of guests. "

"You need that can be said for it is the location right across the beach with the view of the beach from the rooftop is nice. I is far from town such as it is. That being said, the place didn’t warranty not charged. It is a sketchy street a bit rundown. Most of all I was sleeping and scratching all night until I realized there were little bugs crawling over the bed over me over my computer. Result this had to throw all my clothes out only because I was wearing which I want to buy new clothes. I told the front desk about the matter and they said sorry and did nothing else. I would never stay there."

"Well the property is really close to paradise , cause the mountain and the beach .the bungalows have cocaroches and no hot waters runnig good , they're staff is young and no too professional .look and feel like short staff on the buffet , from my point just training and costumer service class for tree months and everything going to be 5 start do not forget the roaches on the bungalows "

"Amazing location. Great views, kids friendly. It feels like villa with private apartment. I love the peacefulness. "

"Clean room fresh breakfast "

"Very good breakfast. Nice staff and beach view was amazing "

"Incredible place, beautiful facilities and wonderful staff."