Is Heritage Inn pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 5 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Heritage Inn?

Self parking is free at this property.

Where is Heritage Inn located?

Situated in Martinsburg, this motel is within 1 mi (2 km) of Wurzburg Dog Park and The Commons. Wonderment Puppet Theater and Blue Ridge Community and Technical College are also within 2 mi (3 km).

Heritage Inn Reviews, Deals & Photos 2025

8/10 Good

Taofic

2019/9/4

Liked: Staff & service, property conditions & facilities, room comfort

Stayed 1 night in Sep 2019

2/10 Terrible

Michael

2019/9/3

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveler

2019/5/24

Liked: Cleanliness, staff & service, property conditions & facilities

I like that it was close to everything I needed within walking distance. Also, the no smoking 20 feet from the door.

Stayed 1 night in May 2019

8/10 Good

alan

2019/5/11

Liked: Cleanliness, staff & service

This hotel is nice, very quiet,nice beds

Friendly service, nice room.

Stayed 1 night in May 2019

2/10 Terrible

Verified traveler

2019/2/11

Stayed 1 night in Feb 2019

6/10 Okay

DIANE

2018/12/25

Liked: Cleanliness, staff & service, room comfort

Disliked: Property conditions & facilities

so so

Linens were clean and heater worked, but the building is in poor shape. All we were there for was to sleep, and we did that.

Stayed 1 night in Dec 2018

6/10 Okay

Jean

2018/12/19

Liked: Cleanliness

It was ok. It was not expensive, so you get what you pay for, but it was clean so we appreciate that. It was nice that we could park a few feet from our room so it didn't take much to bring our luggage in. There was no microwave but I noticed they did have one in the office, but only when we were leaving the next morning. We just needed a room to stay to stay over night so we wouldn't have to drive late at night, so it worked for us.

Stayed 1 night in Dec 2018

2/10 Terrible

Verified traveler

2018/11/16

They gave our room away. No phone number to call and explain why we were late. Weather conditions were awful

Stayed 1 night in Nov 2018

2/10 Terrible

Alan

2018/11/2

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Oct 2018

6/10 Okay

Ashley, Waynesboro

2018/7/22

Was Only staying to sleep for a few hrs so it is was it is. So wasn’t even gonna be in room besides sleeping. The shower has no pressure an water didn’t stay warm.

Stayed 1 night in Jul 2018

2/10 Terrible

Ronald

2018/6/25

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Next time I'll sleep in my truck...

Turn the bed down and it had body hair all in the bedding. The bed was extremely dirty as well as the shower. Went to use the towel and it smelled of old damp feet. I checked out a day early and requested a refund and was denied. I left anyway, I would have rather slept in my truck.

Stayed 3 nights in Jun 2018

2/10 Terrible

Verified traveler

2018/5/24

Disliked: Cleanliness, property conditions & facilities, room comfort

Did not check in...

Room was not fit for a Dog...rooms are desperate in need of remolding not just the rooms but the Hotel itself

Stayed 3 nights in May 2018

8/10 Good

Verified traveler

2018/5/24

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Consider the price. For that, the quality of the stay is excellent. My room was very clean (bathroom, floors, linens), the bed was comfortable, the lighting was better than a lot of hotels and the wifi was fast. As a business traveller, its location was convenient, and I felt perfectly safe for my entire stay.

Stayed 1 night in May 2018

8/10 Good

Sidney

2018/5/18

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

No complaints, I had a very nice room clean and qu

Even though I read bad reviews about this place I stayed there because of location 10 minutes from my job

Stayed 1 night in May 2018

10/10 Excellent

Verified traveler

2018/3/18

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice

Good y is this 123447664((5544(()55??((??)5(??grvv

Stayed 1 night in Mar 2018

10/10 Excellent

Alan

2017/12/3

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great service and great front desk staff.

Stayed 1 night in Dec 2017

2/10 Terrible

tammy, wv

2017/9/20

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

holes in the walls. no hot water, booked room for 4 people had two towels asked for more didn't receive, the carpet was sticky, outlets missing covers, beds were split open, gap in the door that let bugs in, said there would be a microwave there wasn't one.

Stayed 4 nights in Sep 2017

2/10 Terrible

Dawn

2017/8/7

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very dirty hair and dirt in bathtub floor wasn't vacuumed carpet is so sticky that your shoes stick to carpet very NASTY!!

Stayed 2 nights in Aug 2017

2/10 Terrible

renee

2017/6/15

Disliked: Cleanliness, property conditions & facilities, room comfort

Stayed 1 night in Jun 2017

2/10 Terrible

Verified traveler

2017/4/10

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Do not stay here

No phones in room, no ice machine (they give you a sandwich bag of ice when you check in if you ask for it--yes thats right, a SANDWICH bag). After 10:30 P.M. management does not open office door for any reason (there is a sign that lets you know). Bad part of town, locals informed us that this is known as the "Hooker Hotel".

2/10 Terrible

Tim

2016/12/19

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

This place is horrible no hot water the heat did not work and it was 34 degrees out side we had to leave and check in to another hotel I would not recommend this place to anyone

4/10 Poor

Elizabeth, US

2016/10/12

Disliked: Cleanliness, property conditions & facilities, room comfort

Dirty, loud, smelled of stale cigarettes

The doors are thin so you can hear everything happening outside. Like the angry dude who wanted to get into the room next door, banging and yelling for the guy inside to let him in at 4 am. Or the big tucks roaring by all night long. If that doesn't keep you up, maybe the noise of your neighbors will. The walls are super thin, so you can hear everything happening in the rooms around you (our neighbor's cell phone ringing at 5 am woke me up). The curtains hang away from the wall so light seeps in from the outside lamp over the windows. The carpet made my feet black. The bathroom tiles made my shoes sticky. Surfaces were questionable. The sheets seemed clean, but there were cigarette burns all over the synthetic blanket. Our non-smoking room smelled strongly of stale cigarettes. Bit of a language barrier with the owners - I spoke to a man with poor English about needing an 11pm check in, and then got a call during dinner the day of check in asking if I was coming. At least they did hold the room for me (since I'd already paid and all), but I didn't really sleep.

2/10 Terrible

anonymous , va

2016/9/22

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Smelly, disgusting, ghetto

We pulled into parking lot to first see a dumpster diver, the hotel attendant was hard to understand and couldn't even give us directions to the casino, the room was musty, extremely dusty, carpet filthy, my feet were black from walking on it, we ran out of toilet paper with no extra roll in the room, the extended stay residents were loud and obnoxious and had people knocking on their door all hours of the night, lots of cop cars patrolling area so it must be a bad part of town. Definitely will not be returning!

2/10 Terrible

Ricardo, Kenosha WI

2016/9/6

Disliked: Cleanliness, property conditions & facilities, room comfort

You get what you pay for.

Had to get the manager to unlock the door every time I left-key card didn't work. Lock wasn't fixed until the last day of stay. Holes in bedcovers. Dirty walls, door, floor. Had a mouse get on the desk where it got into some crackers. Had to make sure food wasn't left out. Saw the mouse two days. Loud tenants in other rooms cussing all hours of the night.

2/10 Terrible

Donna, Aberdeen Md

2016/4/11

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

It was horrible. Got there the first night and the man had to let us on the room as the door lock was broke....The ice machine was broke and the room was filthy... Holes in the walls, curtains, and linens. The beds were worn down. Moved to another room and was pretty much in the same condition. The outlets were so loose we were afraid to use them.

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