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東方馬迪納 Spa 飯店的評分

3 out of 5
東方馬迪納 Spa 飯店
5 Derb Lgssaba, Lmoukef, kaat bennahid, El Guessaba El Kabir, Marrakech

評論

8.8

有夠讚

10 分，有夠讚；71 則評論中有 43 則" "
8 分，不錯哦；71 則評論中有 17 則" "
6 分，一般般；71 則評論中有 9 則" "
4 分，不太好；71 則評論中有 0 則" "
2 分，很糟糕；71 則評論中有 2 則" "

9.2/10

整潔度

9.4/10

員工素質

8.8/10

設施服務

8.8/10

住宿環境和硬體

8.8/10

環保程度

評論

8/10 不錯哦

Kit Man

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Beautiful courtyard
The courtyard was beautiful and well-maintained with a big swimming pool. The staff was helpful in tracing my missed luggage. Overall, it was a nice stay though it seemed a bit commercial.
於 2023 年 10 月住了 1 晚

10/10 有夠讚

真實旅客

於 2019 年 8 月住了 2 晚

10/10 有夠讚

Christine

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
My partner and I stayed here our first night in Marrakesh. The guys at the reception were very friendly. They gave us a full explanation of the surrounding area and a map. After some mint tea to welcome us in, they helped us bring our bags to the rooms. We didn’t have chance to try the spa services, but they look lovely. Would absolutely stay again. Thanks! :)
於 2024 年 3 月住了 1 晚

10/10 有夠讚

nilufar

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 1 月住了 4 晚

10/10 有夠讚

Louisa

喜歡：整潔度、員工素質和住宿環境和硬體
The riad was lovely and clean in both the rooms and the communal areas and the breakfast was great. For me the highlight was the staff who were absolutely wonderful during our stay, very welcoming and full of advice on where to go in the local area.
於 2023 年 12 月住了 3 晚

10/10 有夠讚

Nils-Ole

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Hotel in central location, all sightseeing can easily be done within 15-20 minute walk. The hotel is very clean and the staff is just great! They will help you Organize your stay in marrakech when it comes to trips, guides and food. I absolutely recommend to do the cooking class in this hotel! The only thing worth mentioning is, that the location is centrally in the Medina which can be rough for tourists by evening/night.
於 2023 年 8 月住了 6 晚

6/10 一般般

Raian

團體旅遊
喜歡：住宿環境和硬體
不喜歡：員工素質和設施服務
Beautiful Riad, however the surrounding area is very tough - taxi can only take you so far and you have to walk in a dangerous alleyway labyrinth to get to the Riad. Staff will gladly pick you up from the taxi drop off limit. There was a mouse in our room and when we complained, they didn’t believe us. Thankfully we had a video to show of it. If you book the spa treatments or any of the excursions they offer/support, there are no options to cancel or postpone according to your day in Marrakech. Overall some things were nice, others weren’t. Zakariya was a 10/10 staff member!
於 2023 年 8 月住了 3 晚

2/10 很糟糕

Hadi

不喜歡：員工素質和住宿環境和硬體
Really difficult to access property, owner is terrible do not recommend if you are visiting Marrakech. Only good thing was the doorman and staff that were polite. Owner is horrible.
於 2023 年 6 月住了 1 晚

2/10 很糟糕

Jordan

不喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 6 月住了 3 晚

10/10 有夠讚

Marion

團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Superbe expérience dans ce Riad, personnel au top on a reçu un super accueil !
於 2023 年 5 月住了 6 晚

10/10 有夠讚

Kari

於 2023 年 3 月住了 1 晚

10/10 有夠讚

Ashley

團體旅遊
喜歡：整潔度、設施服務和住宿環境和硬體
Nice hosts and thank so much to Redouane he was great and very helpful ! Nice property which gives authentic Moroccan vibes . Great cuisine as well which is even better than the overrated restaurants like NOMAD.
於 2023 年 3 月住了 1 晚

10/10 有夠讚

Kirsten

團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The entire staff is absolutely lovely and made me feel so welcome. This elegant Riad is a calm oasis within the hustle of the Medina. I went on a food tour of Morocco & I had the best most flavorful tagline here,
於 2022 年 10 月住了 2 晚
Aziz 於 2022年11月2日回覆
Thank you for your kind comment , and hope to host you again

10/10 有夠讚

Younes

團體旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Perfect!
posto Bellissimo ! personale squisito . grazie a Mr. Adnane e Mr. Adil
於 2022 年 8 月住了 1 晚

10/10 有夠讚

Yewande

團體旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Would come again & book for family/friends
Booked a girls trip to Marrakech to celebrate my birthday and it wouldn't have been nearly as wonderful had we not booked at L'Oriental Medina & Spa! The staff at this Riad were extremely accommodating and caring, that by the end of the trip they felt like extended family- specifically Elias & Abudl! As soon as we checked in, Elias gave us an in depth guide of Marrakech on the map, providing us with thorough directions to the Souks & Place Jemma El Fna. Honest recommendations were made on where to go for affordable and good meals, as well as what things or paths to avoid to ensure we did not get scammed. The whole team really went the extra mile by walking us to certain shops and booking us personal taxis to ensure we were given an honest rate. Even the chef came in an hour early to make us breakfast upon request when we made them aware that we had an excursion before their breakfast start time. We came as a group of three girls and shared one room, but not once did we feel it was too small. Both our double and single bed were extremely comfortable; and the sheets, towels and toiletries were changed every day. While we did not have treat ourselves to the spa or ate at the Riad for lunch/dinner, we thoroughly enjoyed breakfast as it was different every morning and appeared to be traditional Moroccan dishes. Abdul always greeted us with a smile & poured us the loveliest of teas. Would recommend this Riad ten times over! Conveniently placed and amazingly run.
於 2022 年 4 月住了 3 晚

10/10 有夠讚

Thomas

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Sehr freundlich und hilfsbereit
於 2022 年 4 月住了 3 晚

10/10 有夠讚

Dominique

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Lieu dépaysant et reposant.
於 2022 年 4 月住了 1 晚

6/10 一般般

真實旅客

喜歡：整潔度和員工素質
Hotel Mediano
Hotel fraco, banheiro não muito bom.
於 2021 年 11 月住了 1 晚

6/10 一般般

Marine

喜歡：整潔度、員工素質和住宿環境和硬體
於 2022 年 3 月住了 7 晚

10/10 有夠讚

Ishani

團體旅遊
喜歡：整潔度、員工素質和設施服務
Beautiful Riad with great staff! Mohamed was extremely helpful and caring! We had to change some travel plans last minute and they were very accommodating with our schedules. Only thing is that you have to go through a few small darker alleys to get to the riad entrance which was sometimes uncomfortable late at night, but once you’re there it feels completely safe and welcoming.
於 2022 年 3 月住了 1 晚

8/10 不錯哦

Lepigniec

於 2022 年 3 月住了 3 晚

10/10 有夠讚

Ajibola

喜歡：員工素質
Staff were lovely and service was great
於 2021 年 11 月住了 1 晚
zineb 於 2021年12月2日回覆
many thanks for your lovely review. We are glad that you enjoyed our hospitality We hope to have the chance to welcome you at our Riad in the future. Warm Regards

6/10 一般般

Jessica

團體旅遊, 家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
Just OK
The overall stay was ok but to find it was very tricky, in a strange location. The pictures online looked much better than what it really was. The property and rooms were clean and the staff were quite friendly. The one problem I had which I’m not sure was the hotel or hotels.coms problem… when I booked the two rooms they were supposed to have 2 beds in each room and that was not the case which was inconvenient and not what I paid for
於 2021 年 8 月住了 2 晚
Ibrahim elachhab 於 2021年10月4日回覆
Dear Jessica, thanks for your feedback as it helps keeping our hotel at the expectation of the clients. Regarding the location "very tricky" that is the meaning of the word "Riad" a beautiful location in a tiny / narrow alleys. For the pictures it is a common approach to every hotel but sincerely we do not fake the pictures it is just a bit of retouch. As for the 2 beds,if you mean 2 separate beds on the room we did not receive any request from you or hotels.com to provide it. it was only a matter of information. we will be very happy to honor your booking again under you demande and request. Kind Regards

10/10 有夠讚

真實旅客

於 2020 年 3 月住了 3 晚

10/10 有夠讚

M. TODD

團體旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Beautiful property w/ great service
As with most Riads inside the Medina, you will need to walk w/ your luggage for a few hundred yards as taxis can't drive to the door. However, once inside, the service was excellent and the quality was top-notch. The rooftop restaurant was a nice surprise. Breakfast and dinner were both excellent.
於 2019 年 12 月住了 1 晚
zineb 於 2021年7月19日回覆
thanks for your beautiful review. It was a pleasure to welcome you in our riad and share with you our experience and love for the enchanting city of Marrakech. Hoping to see you soon. Warm Regards

10/10 有夠讚

真實旅客

於 2020 年 1 月住了 3 晚

10/10 有夠讚

Lina，Heidelberg

團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Es war eine sehr angenehme Atmosphäre und das Personal war stets sehr freundlich, hilfsbereit und entgegenkommend. Das Riad war genau der richtige Ort, um nach dem Trubel in der Stadt oder vom Tag entspannen zu können. Das Riad lädt zum Träumen ein und der ganze Stress macht eine Pause. Trotz der Hellhörigkeit im Riad würden wir jederzeit wieder hingehen. Die Betten waren ok, es gab jeden Tag frische Handtücher, was nicht unbedingt hätte sein müssen, der Umwelt zuliebe. Das Frühstück war sehr abwechslungsreich und lecker. Wir werden die Zeit definitiv vermissen.
於 2020 年 1 月住了 5 晚
zineb 於 2021年7月19日回覆
Dear Lina many thanks for your lovely review. We are glad that you enjoyed our hospitality as well as the beauty and the strategic location of our house. We hope to have the chance to welcome you at our Riad a not so far future. Warm Regards

10/10 有夠讚

Amie

團體旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 12 月住了 4 晚

6/10 一般般

真實旅客

家庭旅遊
喜歡：整潔度和員工素質
Sehr schöner Innenhof und Dach Terrasse, sehr nettes und aufmerksames Personal, leider im Winter sehr sehr kalt man konnte sich nirgends aufhalten weil es so kalt war auch in Zimmer hat es in der Nacht sehr gezogen, im Sommer kann ich mir diese kühle als großen Vorteil vorstellen
於 2019 年 12 月住了 4 晚
zineb 於 2021年7月19日回覆
Thanks for sharing your opinion with the other EXPEDIA users. We are really sorry that a few details of your stay was not up to your expectations We hope we'll have the possibility to demonstrate you in the future that our Riad is not only about service, but it is also a place of peace and relaxation. We really hope you'll decide to come back in the future. We wish you all the best.

6/10 一般般

janine

於 2019 年 11 月住了 3 晚

10/10 有夠讚

真實旅客

團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The staff were so friendly and attentive. They sat us down and went over an introduction to Marrakesh using a map on our arrival (accompanied by mint tea and cake) which meant that the complex city made so much more sense. The guy who brought our breakfast remembered our drinks orders each morning, which was lovely. The hotel was beautiful and the rooms were very clean. It was difficult to find (we had to resort to GPS) as it isn't well signed and is on a small, unnamed street.
於 2019 年 10 月住了 3 晚
zineb 於 2021年7月19日回覆
thanks for your beautiful review. It was a pleasure to welcome you in our riad and share with you our experience and love for the enchanting city of Marrakech. Hoping to see you soon. Warm Regards

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Nice staff and very helpful. Good atmosphere and relaxing hotel.
於 2019 年 10 月住了 1 晚
zineb 於 2021年7月19日回覆
thanks for your beautiful review. It was a pleasure to welcome you in our riad and share with you our experience and love for the enchanting city of Marrakech. Hoping to see you soon. Warm Regards

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 10 月住了 2 晚

10/10 有夠讚

真實旅客

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The staff and service was amazing! The Riad was beautiful and spotless and everyone was very helpful in assisting us from one Riad to the next, taxis, directions, excursions and directions to the souks. They offer a full kitchen full of tasty treats you can have by the pool, on the roof or in your room.
於 2019 年 9 月住了 2 晚
zineb 於 2021年7月19日回覆
thanks for your beautiful review. It was a pleasure to welcome you in our riad and share with you our experience and love for the enchanting city of Marrakech. Hoping to see you soon. Warm Regards

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Amazing staff and beautiful Riad
The hotel staff is amazing and nothing bad to say about the Riad itself. The area isn’t the safest for 2 females traveling. Taxis and cars can’t come all the way and then you have to walk about 5 minutes. However the staff walked us to our taxi and took us back!
於 2019 年 8 月住了 3 晚

8/10 不錯哦

真實旅客

團體旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
於 2019 年 8 月住了 1 晚

8/10 不錯哦

真實旅客

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Amazing Riad nestled within the Marrakech medina. It is like a little oasis when you enter and you feel like you are in a different world. The Riad was phenomenal and I cannot fault them on anything.
於 2019 年 8 月住了 1 晚

10/10 有夠讚

真實旅客

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Äußerst nettes und hilfsbereites Personal Schöner Innenhof und Zimmer Lage direkt in der Medina
於 2019 年 6 月住了 4 晚

8/10 不錯哦

Tiago

喜歡：整潔度、員工素質和住宿環境和硬體
Localização junto Medina. Experiência diferente
於 2019 年 6 月住了 3 晚

8/10 不錯哦

Tiago

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
localização junto da Medina
Hotel junto à Medina. Zona típica de Marrakech. à noite a localização pode assustar no entanto os locais como vivem do turismo não levantam problemas.Pequeno almoço fraco. Cobram por exemplo por água durante o pequeno-almoço
於 2019 年 6 月住了 2 晚

6/10 一般般

真實旅客

喜歡：員工素質
於 2019 年 6 月住了 6 晚

8/10 不錯哦

真實旅客

於 2019 年 5 月住了 3 晚

8/10 不錯哦

真實旅客

喜歡：設施服務和住宿環境和硬體
於 2019 年 5 月住了 5 晚

10/10 有夠讚

真實旅客

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The staff were excellent and gave a wonderful service
於 2019 年 5 月住了 3 晚

10/10 有夠讚

真實旅客

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The staff was very attentive! I cannot remember their names but whoever helped us provided excellent service!
於 2019 年 4 月住了 1 晚

8/10 不錯哦

真實旅客

於 2019 年 4 月住了 4 晚

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
This place is super amazing! From the staffs to the food and the design of this riad, truly had a wonderful experience! I like the room I’ve stayed at. The bed and the pillows are super comfortable! I wish I can stay longer. Location wise, it’s about 15-20mins walk from jemaa el fnaa. Special mention to the staffs at the front desk, Adil and Hamaz, thank you so much for your help! I had a bad experience on my first night at a differend riad and also got scammed by people in the medina but you guys made me feel safe in this place. I also would like to thank the server, Imad! Overall, i love everything about this place and you guys won’t regret it!
於 2019 年 3 月住了 1 晚

10/10 有夠讚

Erica，Toronto, CA

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Very peaceful and calming. Super clean and staff are all very friendly.
於 2019 年 2 月住了 2 晚

10/10 有夠讚

真實旅客

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Das Personal war super nett und immer zuvorkommend. Wir haben uns sehr wohl gefühlt. Wir waren zu zweit (Mädels) unterwegs und das Team hat immer nachgefragt, wie es uns geht, ob alles in Ordnung ist, wohin wir gehen. Damit Sie bescheid wissen. Unser Zimmer war zwar etwas minimalistisch eingerichtet, uns wurde aber sofort auf Nachfrage z.B. ein Fön gebracht. Für marrokanische Verhältnisse, war das Riad sauber und auch die Ausstattung in Ordnung. Das Frühstück war für uns absolut das Highlight. Jeden Tag frischer Orangensaft, Minztee und alles was das Herz begehrt. Wir würden jederzeit wieder kommen.
於 2019 年 2 月住了 6 晚

6/10 一般般

SYLVIE

喜歡：整潔度和員工素質
於 2019 年 2 月住了 1 晚