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Palmeraie Palace

5.0 star property
Tennis courts, an indoor pool, and a 27-hole golf course await at this luxury retreat, where spa treatments rejuvenate after a day in the sun

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Palmeraie Palace offers a refined escape in the heart of Palmeraie. Guests can enjoy a round on the 27-hole golf course, relax with drinks at the poolside bar, or indulge in treatments at Palmeraie Spa. Free in-room WiFi and on-site shopping enhance the experience.

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant

About the neighborhood

Map
Circuit de La Palmeraie, BP 1488, Marrakech, 40000

Getting around

  • Marrakech Central Station
    22 min drive
  • Menara Airport (RAK)
    30 min drive

About this property

Palmeraie Palace

Luxury family-friendly hotel near Majorelle Garden
Consider a stay at Palmeraie Palace and take advantage of a golf course, a nightclub, and a poolside bar. Treat yourself to a manicure/pedicure, a body scrub, or a body wrap at Palmeraie Spa, the onsite spa. Be sure to enjoy a meal at any of the 4 on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities such as a terrace and shopping on site.
You'll also enjoy the following perks during your stay:
  • An indoor pool and an outdoor pool, with pool umbrellas
  • Free self parking
  • Breakfast (surcharge), tennis courts, and a roundtrip airport shuttle (surcharge)
  • Express check-out, express check-in, and babysitting (surcharge)
  • Guest reviews say great things about the first-rate property condition
Room features
All 314 rooms offer comforts such as 24-hour room service and air conditioning, in addition to thoughtful touches like separate sitting areas and bathrobes.
More amenities include:
  • Bathrooms with bidets and shower/tub combinations
  • LED TVs with satellite channels
  • Private yards, separate sitting areas, and childcare services

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Daily breakfast available for a fee
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Things to do

  • 27-hole golf course
  • Free children's club
  • Full-service spa
  • Golf
  • Health club
  • Hot tub
  • Indoor pool
  • Nightclub
  • Outdoor pool
  • Piano
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Tennis

Family friendly

  • Free children's club
  • Free supervised activities for children
  • In-room babysitting (surcharge)
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting room

Outdoors

  • Garden
  • Pool umbrellas
  • Terrace

Full-service spa

  • 15 treatment rooms
  • Body scrubs
  • Body wraps
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Sauna
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Built in 1994
  • Renovated entire property - June 2015
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LED TV with satellite channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MAD 28.60 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: MAD 300 per room (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Palmeraie Golf Palace Hotel
Palmeraie Golf Palace Hotel Marrakech
Palmeraie Palace Hotel Marrakech
Palmeraie Palace Hotel
Palmeraie Palace Marrakech
Palmeraie Palace
Palmeraie Golf Palace And Resort
Palmeraie Hotel Palace
Palmeraie Palace Hotel
Palmeraie Palace Marrakech
Palmeraie Palace Hotel Marrakech

Frequently asked questions

Does Palmeraie Palace have a pool?

Yes, this property has an indoor pool and an outdoor pool.

Is Palmeraie Palace pet-friendly?

No, pets are not allowed at this property.

How much is parking at Palmeraie Palace?

Self parking is free at this property.

What time is check-in at Palmeraie Palace?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Palmeraie Palace?

Check-out is at noon.

Does Palmeraie Palace provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MAD 300 per room applies.

Where is Palmeraie Palace located?

This family-friendly Marrakech hotel is located near the airport, within 2 mi (3 km) of Palmeraie Palace Golf and Musée Aman pour la Civilsation de l'Eau au Maroc. Majorelle Garden and Le Jardin Secret are also within 6 mi (10 km).

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Reviews

Palmeraie Palace Reviews

7.4

Good

7.8

Cleanliness

7.8

Location

7.4

Staff & service

7.2

Property conditions & facilities
Rating 10 - Excellent. 43 out of 211 reviews
Rating 8 - Good. 93 out of 211 reviews
Rating 6 - Okay. 34 out of 211 reviews
Rating 4 - Poor. 31 out of 211 reviews
Rating 2 - Terrible. 10 out of 211 reviews

Reviews

4/10 Poor

Stéphane, France

Disliked: Staff & service, amenities, property conditions & facilities
Très très moyen pour un 5 étoiles ! Travaux nécessaires
Stayed 4 nights in Dec 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Correcto
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Needs some TLC

Check in staff at the Golf Resort were fantastic and extremely helpful and accomodating. The Golf course was in great condition and a delight to play. The suite was in need of an update to fixtures & fittings in particularl the towels, door handles, plug points and wardrobe doors needed more tlc. Lovely gardens with great view points and lots of water fountains. A big concern was that the clean up staff washed down the paths every morning between 9-10am which meant that it was very slippery - why not clean earlier in the morning so guests aren't slipping and dodging hoses. Whilst staying at the Golf Suites there was no facility for guests to have breakfast, instead it was a walk to the main hotel. The gate between the 2 resorts would also close early evening which meant you would have to walk all the way around the resort to get to the main hotel to use the facilities. All staff were friendly and happy to greet you.
Stayed 4 nights in Oct 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, amenities, property conditions & facilities
L établissements est vétuste propreté une catastrophe Décevant
Stayed 7 nights in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hôtel excellent je n’ai rien à ajoutez personnel incroyable il n’y a rien à dire
Stayed 1 night in Aug 2019

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities
Viejo y con mal mantenimiento. Fuera de temporada alta es un desierto.. no hay vida alrededor..
Stayed 4 nights in Jul 2019

8/10 Good

josef

Liked: Room comfort

3 bis 4 Sterne Hotel

Wir hatten das Zimmer getauscht, da es im Erdgeschoss, sehr dunkel und etwas muffig war. Die Terrassentür war nur schwer zu öffnen und klemmte an jeder Stelle. Auf die Reklamation hin,hat das Personal aber schnell reagiert und uns ein besseres Zimmer gegeben. Das Hotel hat eigentlich nur 3 bis 4 Sterne, 5 Sterne sind hier nicht angebracht.
Stayed 2 nights in Jul 2019

8/10 Good

Mitali

Liked: Cleanliness, property conditions & facilities, room comfort

Nice hotel, but stingy with amenities

The Palmerie Palace was a beautiful resort, and the rooms were comofrtable and clean. My only complaint is that they were very stingy with towels and other amenities. They wouldn't give extra towels when requested. After multiple requests, they finally gave us an extra hand towel (not a proper bath towel). I'm not sure if they were running low or what, but it was really frustrating. We also had only a small amount of toilet paper in our room and ran out within a day. We asked for more, and they wouldn't bring it for almost a day (after 3 requests). At a 5 star hotel, I would not expect them to be stingy with simple things like toilet paper.
Stayed 3 nights in Jun 2019

2/10 Terrible

Fassy

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Mal entretenu, la saleté partout, débordement d’eau dans tous les airs.la restauration est vraiment nulle.
Stayed 1 night in Jun 2019

10/10 Excellent

David, Mexico City

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Hotel, 15 minute drive from the old city.
Stayed 2 nights in Apr 2019

10/10 Excellent

brigitte, France

Liked: Cleanliness, staff & service
J'ai adoré cet établissement car il a conservé l'esprit marocain, la décoration est superbe, le personnel est vraiment au petit soin, respectueux, que ce soit à l'accueil, les bagagistes, le chauffeur, au petit déjeuner, je n'ai qu'un mot ( Merci à eux) nous avons passé un super séjour. Brigitte et Thierry et Paule
Stayed 5 nights in May 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
L'établissement est correct il serait parfait si l’entretien était à la hauteur. En revanche j’ai une remarque à faire sur Expedia si ça vous intéresse ...
Stayed 3 nights in May 2019

8/10 Good

Viktor, Aliso Viejo, CA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful place, ideal to rest after a good round of golf, take a vacation, alone or with family.
Stayed 3 nights in Apr 2019

2/10 Terrible

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Room are smelly, 5days water yellow, no air condition, appliance broken, People very nice
Stayed 10 nights in Apr 2019

8/10 Good

Francois J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel that could use a renovation cure.
Stayed 3 nights in Apr 2019

4/10 Poor

Verified traveler

Disliked: Staff & service, amenities
pas très soigné souvent il y à eut que le lot de fait est le lavabo de la salle de bain la baignoire na pas été nettoyer
Stayed 7 nights in Apr 2019

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities
It was ok but the resort needs to be rennovated. The room furniture was worn out and the walkway carpets also needs to be replaced. The conference rest areas are very badly maintained.
Stayed 6 nights in Apr 2019

4/10 Poor

Axel

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Rundown
Stayed 4 nights in Apr 2019

8/10 Good

mounia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

Hotel est très bien situé avec un acceuil chaleureux , personnel très sympathique, petit dej correcte le petit inconvénient c'est que l'hotel à besoin de rafraîchissement
Stayed 2 nights in Mar 2019

10/10 Excellent

AJ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The size and architecture was impressive, pool and outdoor seating areas were very nice , the resort is suitable for those seeking quietness away from bustling city life and still a few minutes away from it , the hotel offers shuttle service to the old city . This staff is nice and responsive to customer needs , I’m very particular about room cleanliness and my room was 3226 very clean by the wing staff Amal , Lamyaa and Hind They also reminded me about few precocious items that I forgot while checking out , many thanks to their honesty and dedication especially Amal AJ
Stayed 1 night in Feb 2019

10/10 Excellent

Ahmad, London

Liked: Cleanliness, staff & service, property conditions & facilities
I liked the quietness, seclusion as well as the fine architecture and spacious facade, Staff was very welcoming starting from front desk to housekeeping, Mustafa from room service was very nice . my room was cleaned perfectly and with a smile and cheerful spirit by namely Amal , Lamyaa and Hind , I liked their dedication and attention to my room housekeeping requirements , also they responded promptly to my requests without hesitation, a warm Thanks to them , I very much like and enjoy such level of care that is missing in many hotels so definitely I’m coming back in my next visit to Marrakech
Stayed 2 nights in Feb 2019

8/10 Good

Patrick

Liked: Cleanliness, property conditions & facilities, room comfort

Complexe agréable mais débordé à cette période.

Les’complexe Est agréable golf, plusieurs restaurants . Le service dans ces restaurant est très longs. Conciergerie très efficace, chambre il manque toujours quelquechose mais on était en période de pointe. Golf parfait pour la saison, la aussi restauration très longue même avec des plats simples.
Stayed 6 nights in Dec 2018

6/10 Okay

Visitor

Liked: Staff & service, property conditions & facilities, room comfort
The shuttle service from hotel to the town was not up to our expectations. The hotel is about 7 miles from the city centre and the shuttle takes you from hotel to the old city and our request to drop us at a central location enroute was declined unreasonably. If the hotel is keen about attracting overseas visitors they need to change this policy and should be a bit more flexible.
Stayed 7 nights in Dec 2018

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Was there for a conference but my room smelled like sewage
Stayed 5 nights in Dec 2018

10/10 Excellent

CARLOS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buenas instalaciones.
Stayed 1 night in Dec 2018