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所羅門池住宅別墅的評分

3.5 out of 5
所羅門池住宅別墅
880 Donald Lynch Blvd, Marlborough, MA

評論

8.0

非常好

10 分,有夠讚;93 則評論中有 43 則" "
8 分,不錯哦;93 則評論中有 24 則" "
6 分,一般般;93 則評論中有 10 則" "
4 分,不太好;93 則評論中有 12 則" "
2 分,很糟糕;93 則評論中有 4 則" "

8.2/10

整潔度

7.4/10

設施服務

7.8/10

住宿環境和硬體

8.8/10

環保程度

評論

10/10 有夠讚

Adela

商務旅客
喜歡:整潔度、設施服務和住宿環境和硬體
All good
於 2024 年 5 月住了 1 晚
Residences at Solomon Pond 於 2024年5月17日回覆
Thank you for the positive review. We hope that you enjoyed your stay with us.

10/10 有夠讚

Maxine

情侶出遊
喜歡:整潔度和住宿環境和硬體
Very convenient it was like a mini apartment studio would definitely stay there again
於 2024 年 4 月住了 1 晚
Residences at Solomon Pond 於 2024年4月20日回覆
Thank you Maxine. I am glad to hear that you enjoyed your stay with us. Please come back anytime!!!

10/10 有夠讚

Peter

於 2024 年 4 月住了 1 晚
Residences at Solomon Pond 於 2024年5月13日回覆
Thank you for the kind review! We appreciate the feedback.

10/10 有夠讚

Christine

Staff very courteous and professional!
於 2024 年 4 月住了 1 晚
Residences at Solomon Pond 於 2024年4月9日回覆
Thank you for the wonderful review. We are very please you enjoyed your stay with us.

10/10 有夠讚

Eliseo

於 2024 年 3 月住了 1 晚
Residences at Solomon Pond 於 2024年4月9日回覆
Thank you. I am please to hear that you enjoyed your stay here.

4/10 不太好

pratik

不喜歡:整潔度和住宿環境和硬體
於 2024 年 3 月住了 1 晚
Residences at Solomon Pond 於 2024年3月7日回覆
If you would like to discuss what you did not like about your stay, please call the hotel directly so I can address any potential issues.

10/10 有夠讚

Ana

商務旅客
喜歡:整潔度、設施服務和住宿環境和硬體
Very nice place to stay, is quiet, and comfortable, I like the kitchen, it has plates, glasses, silverware for a good breakfast.
於 2024 年 1 月住了 1 晚
Residences at Solomon Pond 於 2024年2月23日回覆
We are happy to hear that you had a nice stay with us.

10/10 有夠讚

Joao

情侶出遊
喜歡:整潔度、設施服務和住宿環境和硬體
Great reception at the front desk, extremely friendly.
於 2024 年 1 月住了 1 晚
Residences at Solomon Pond 於 2024年2月23日回覆
Thank you so much. We are pleased that you enjoyed your stay with us.

10/10 有夠讚

Caroline

喜歡:整潔度和住宿環境和硬體
於 2023 年 12 月住了 1 晚
Residences at Solomon Pond 於 2024年2月23日回覆
Thank you! So glad that you enjoyed your time here with us.

10/10 有夠讚

Ashley

喜歡:整潔度和客房舒適度
Comfortable stay, household necessities available, cleanliness 10/10, easy location, reasonable price, awesome management. Will be staying again. Only recommendation is be considered a 10 star hotel. Fabreeze plug ins for the win!
於 2023 年 12 月住了 1 晚
Residences at Solomon Pond 於 2024年2月23日回覆
Thank you so much for the wonderful review. We are glad that you enjoyed your stay with us. Please come back anytime!!!

10/10 有夠讚

Jesse

喜歡:整潔度和住宿環境和硬體
於 2023 年 12 月住了 1 晚
Mitch 於 2024年1月2日回覆
We are glad you enjoyed your stay with us and we greatly appreciate your feedback. If you happen to be back in the area again, we would love to have you!

10/10 有夠讚

jeanne

喜歡:整潔度和住宿環境和硬體
Clean,quiet and close to everything!!
於 2023 年 12 月住了 2 晚
Residences at Solomon Pond 於 2023年12月8日回覆
Thank you Jeanne for your review. We are pleased to hear you enjoyed your stay with us.

10/10 有夠讚

Erik

I liked the solitude
於 2023 年 12 月住了 2 晚
Residences at Solomon Pond 於 2023年12月5日回覆
We are pleased to hear that you enjoyed your stay with us.

8/10 不錯哦

Ross

商務旅客
喜歡:整潔度
Property was nice. Rooms updated. Bathrooms old and the mattress was terrible.
於 2023 年 11 月住了 1 晚
Residences at Solomon Pond 於 2023年11月27日回覆
Thank you for the review.

4/10 不太好

Eddie

於 2023 年 11 月住了 3 晚
Mitch 於 2024年1月2日回覆
Please let us know if we could have done anything better. The team works hard to provide the best possible stay for all of our guests. We hope to hear from you soon. Thank you

10/10 有夠讚

George

於 2023 年 11 月住了 1 晚
Residences at Solomon Pond 於 2023年12月5日回覆
Thank you for your review. Glad that you enjoyed your stay with us.

10/10 有夠讚

Vânia

於 2023 年 11 月住了 1 晚
Residences at Solomon Pond 於 2023年12月5日回覆
Thanks for the great review.

4/10 不太好

JOSE

商務旅客
喜歡:設施服務
There was no person at the front desk. They left the key on a box, which was ok. 1. Once I entered the room, I tried to leave and the door never locked. 2. There was someone else singing very loud in another room, and there was nobody to complain with. 3. The bed was not a very good quality. It was a bit hard to get comfortable on the type of mattress..
於 2023 年 10 月住了 1 晚
Residences at Solomon Pond 於 2023年10月31日回覆
Every guest is given a Guest Service sheet that has our after hours phone number on it. There was also a card in with your room keys that had a number to notify staff via text message. We also have several signs in the lobby with our after hours phone number in case of emergencies. If you had reached out, we would have asked the other guest to stop singing, and been able to fix the door if there was an issue with the lock. Thank you for your feedback.

10/10 有夠讚

Jeff

喜歡:整潔度和住宿環境和硬體
於 2023 年 10 月住了 1 晚
Residences at Solomon Pond 於 2023年10月31日回覆
Thank you. We are glad that you enjoyed your stay with us.

10/10 有夠讚

marty

於 2023 年 10 月住了 1 晚
Residences at Solomon Pond 於 2023年10月25日回覆
Thank you for the review. We are pleased to know you enjoyed your stay with us!

10/10 有夠讚

Jay

情侶出遊
喜歡:整潔度、設施服務和住宿環境和硬體
The property and room were beautiful and clean!!
於 2023 年 10 月住了 2 晚
Residences at Solomon Pond 於 2023年10月17日回覆
Thank you for your very kind words. We are so pleased that you enjoyed your stay with us.

4/10 不太好

Meghan

於 2023 年 10 月住了 1 晚
Residences at Solomon Pond 於 2023年10月31日回覆
Thank you for the review.

2/10 很糟糕

gerry

不喜歡:住宿環境和硬體
Showed up after a ten hour drive to find out that they overbooked and had no room’s left. I spent the night in my car with my son. Called manager the next day only to be laughed at THE WORST CUSTOMER SERVICE EVER
於 2023 年 9 月住了 2 晚
Residences at Solomon Pond 於 2023年10月7日回覆
We were not overbooked, your reservation was cancelled after attempting to charge your credit card several times, it was declined due to insufficient funds. I did attempt calling you for another card, and your phone was not in service. I did inform Expedia, that the reservation was being cancelled. When you called the next day you informed me that you did find another hotel & even told me the cost. You then became hostile and threatened me, at which time I did end the call.

10/10 有夠讚

Gia

於 2023 年 10 月住了 1 晚
Residences at Solomon Pond 於 2023年10月31日回覆
Thank you for your review.

6/10 一般般

William

喜歡:整潔度
Nice kitchen, if a bit cramped. Window shades are nearly useless. Had to drape the bedspread over the window to block the light from street lights. And the room had two high-intensity wall lights. Weird. It was like trying to relax in an operating room.
於 2023 年 9 月住了 1 晚

6/10 一般般

diane

不喜歡:整潔度
The bed was comfortable. The pillow covers were old. The bathroom flor was warped and smelled of mold. The carpet felt dirty. Yikes
於 2023 年 9 月住了 1 晚

6/10 一般般

Justin

家庭旅遊
不喜歡:整潔度和客房舒適度
Apts that call them selves a hotel
I have never stayed at a hotel that the front desk closes at 3-6??? It was odd. Remote control needed batteries tv didn’t work had to go buy batteries for it to work? No one picks up phone if you need anything???? And people living there ? It was a welfare hotel!!! Not sure don’t stay here
於 2023 年 9 月住了 1 晚
Residences at Solomon Pond 於 2023年9月25日回覆
Justin-On Saturdays our lobby does close at 6pm. We would have been more than happy to replace the batteries to your TV at no charge. We do provide guests with an after hours phone number in several areas in the lobby to call with any emergencies and have maintenance on site to assist our guests.

8/10 不錯哦

Albert

喜歡:整潔度和住宿環境和硬體
於 2023 年 9 月住了 1 晚
Residences at Solomon Pond 於 2023年9月19日回覆
Thank you !! Glad you enjoyed your stay with us!!

10/10 有夠讚

Susan

商務旅客
喜歡:整潔度和客房舒適度
於 2023 年 9 月住了 1 晚
Residences at Solomon Pond 於 2023年9月17日回覆
Thank you Susan. I am very happy that you enjoyed your stay with us!!!

10/10 有夠讚

Daniel

於 2023 年 9 月住了 1 晚
Residences at Solomon Pond 於 2023年10月2日回覆
Thank you for your review.

4/10 不太好

Roberta,Avondale

家庭旅遊
不喜歡:住宿環境和硬體
Air conditioner was so noisy, it was hard to sleep. They need a curtain on their window to keep all their parking lot light out. The door was hung crooked and let in all the hallway light. No water pressure. I was disappointed to say the least. Honestly, I want my money back as I didnt sleep all night due to noise and brightness of room at night.
於 2023 年 9 月住了 1 晚
Residences at Solomon Pond 於 2023年9月17日回覆
Roberta-sorry that you felt the A/C unit was too loud. We do have Maintenance on site and could have fixed the issue if you had let us know during your stay. Thank you for the feedback.

10/10 有夠讚

Michael

情侶出遊
喜歡:整潔度、設施服務和住宿環境和硬體
Beverly the manager could not have been kinder and the young lady that checked me in the noght before was incredibly sweet.
於 2023 年 9 月住了 1 晚
Residences at Solomon Pond 於 2023年9月19日回覆
Thank you for the great review. So happy that you enjoyed your stay with us!!!

4/10 不太好

Teresa A

家庭旅遊
Overcharged and disappointed!
The place is shabby - went thru a slap dash renovation and smells of chemicals. Booked thru this site and was given price. When I arrived they asked for cc & drivers licence. I hesitated to give cc but figured I would check receipt when I left. Did not happen - no one around when I checked out so left figuring any problem I would resolve at home. They added a charge to my bill of $52+. When I called about it - they said Mass Lodging tax but I had already paid that with Hotels.com. My cc company is handling this now but the customer service was extremely lacking. DO NOT GIVE THEM YOUR CC.
於 2023 年 8 月住了 3 晚

2/10 很糟糕

Joseph

不喜歡:整潔度和住宿環境和硬體
In the lobby sitting here’s like jack ass
於 2023 年 9 月住了 1 晚
Residences at Solomon Pond 於 2023年9月5日回覆
Joseph-you were called and texted with our after hours check in procedure. We also have several signs up with the number to call with any lock-out issues/questions. Two guests have informed me that you were playing on your cell phone an expected THEM to call the number for you. If you did not provide us with the appropriate phone number to contact you, then I guess that is why you had to wait for assistance. One informed, a staff member came right out to assist you.

8/10 不錯哦

C

於 2023 年 8 月住了 2 晚
Residences at Solomon Pond 於 2023年9月21日回覆
Thank you for the review.

10/10 有夠讚

Jeffrey

於 2023 年 8 月住了 1 晚
Residences at Solomon Pond 於 2023年9月17日回覆
Thank you Jeffrey. Glad that you enjoyed your stay with us.

10/10 有夠讚

Marissa

喜歡:整潔度
The pillows were a bit flat but overall it was very nice
於 2023 年 8 月住了 1 晚
Residences at Solomon Pond 於 2023年8月18日回覆
Thank you for your review. We are glad that you enjoyed your stay with us.

10/10 有夠讚

Lynn

於 2023 年 7 月住了 1 晚
Residences at Solomon Pond 於 2023年8月20日回覆
Thank you. We are glad you enjoyed your stay with us.

8/10 不錯哦

Philippe

商務旅客
喜歡:整潔度、設施服務和住宿環境和硬體
I would definitely stay here again... Solid B hotel with great features and well located near shopping eating and highway access...
於 2023 年 5 月住了 9 晚
Residences at Solomon Pond 於 2023年5月14日回覆
We are glad that you enjoyed your stay and hope to see you again soon. Thank you for taking your time do do a review.

8/10 不錯哦

Norman

家庭旅遊
喜歡:整潔度和客房舒適度
於 2023 年 5 月住了 1 晚
Residences at Solomon Pond 於 2023年5月11日回覆
We are glad that you enjoyed your stay. Thank yo for taking the time to do a review.

10/10 有夠讚

Erik

於 2023 年 1 月住了 3 晚
Residences at Solomon Pond 於 2023年3月6日回覆
We are happy that you enjoyed your stay with us. We thank you for taking the time to do a review and hope to see you again soon. Have a great day.

8/10 不錯哦

Nicole

商務旅客
喜歡:住宿環境和硬體
The rooms are newly remodeled, and they updated most important elements, however, some elements of the remodel were short cuts, like painting of the shower and bathtub that isn’t holding up as well. It was clean am I stay was pleasant.
於 2023 年 1 月住了 5 晚
Residences at Solomon Pond 於 2023年2月2日回覆
We are happy that you enjoyed your stay with us. We thank your for taking the time to do a review. Have a wonderful day.

10/10 有夠讚

Brittany

Residences at Solomon Pond 於 2023年11月6日回覆
Thank you for the nice review!

8/10 不錯哦

Anne

喜歡:整潔度和住宿環境和硬體
Beverly was fantastic calling me the nite I was to arrive which was good because I was very confused on where I was going. She advised there is NO breakfast. She did say there was Starbucks in lobby did not mention must pay. Got in room and there was no coffee pot. No pepper/salt/sugar. No real kitchen items but a few plates, cups, utensils. In the AM; I was able to get a clearer picture of hoe the Residence works now so no worries since I was only staying one nite. Overall; it was a good experience but will email Mgmt on signage suggestions.
於 2023 年 1 月住了 1 晚
Residences at Solomon Pond 於 2023年1月9日回覆
We thank you for your review and hope that you had an enjoyable stay and we look forward to your suggestions. Please come see us again soon.

10/10 有夠讚

Luis

家庭旅遊
喜歡:整潔度和客房舒適度
Excellence
The fact that the lobby is closed by 8pm without clear and upfront statement in Hotels.com was not a good experience. The place itself is excellent with friendly and professional staff.
於 2022 年 12 月住了 1 晚
Residences at Solomon Pond 於 2022年12月25日回覆
I do apologize for any inconvenience that we may have caused. We will look at the site and make any corrections. We are glad that you enjoyed your stay other than that and we hope to see you again soon.

6/10 一般般

Annette

喜歡:設施服務和住宿環境和硬體
不喜歡:整潔度
The only problem was the distinct odor which made it difficult to sleep. The room smelled awful.
Residences at Solomon Pond 於 2022年12月21日回覆
I am sorry that you did not enjoy your stay. We would like the opportunity to make it up to you. If you are in the area again please call and speak to a manager and let him know that you were unhappy with your last visit and we will do everything we can to make your stay a great experience,

2/10 很糟糕

Michelle

於 2022 年 12 月住了 1 晚

10/10 有夠讚

Annette

家庭旅遊
喜歡:整潔度、設施服務和住宿環境和硬體
Very cozy and peaceful place to stay.
於 2022 年 12 月住了 1 晚
Residences at Solomon Pond 於 2022年12月11日回覆
We are very happy to hear that you enjoyed your stay with us. We hope that you will come back and see us again soon.Have a great day.

6/10 一般般

James

喜歡:設施服務和住宿環境和硬體
No elevator to second floor to bring up luggage
Residences at Solomon Pond 於 2022年12月5日回覆
I do apologize that we did not have an elevator at the property. Next time you book with us please call and ask for a unit on the first floor. We hope that you enjoyed your stay otherwise. Have a great day.

8/10 不錯哦

saribell