Dear Bumjin, We appreciate your feedback and are delighted to hear that you found Extended Stay America to be a peaceful retreat with convenient dining options nearby. Your satisfaction is our priority, and we hope you will choose us every time your travels bring you to the city.   Sincerely,Hotel Management

Dear Ashley, Thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. We hope to have the opportunity to provide you with a better stay in the future.Sincerely,Hotel Management

Dear Algie, Thank you for choosing us for your recent stay. We greatly appreciate your kind words about our attentive staff, particularly Bryce. However, we apologize for not meeting your expectations regarding our accommodations. We strive to keep our property clean and fresh, and we will gladly share your valuable feedback appropriately for our future plans. We hope you will revisit, as we welcome another opportunity to show you why we are a great choice when visiting the area and to provide you with the exceptional stay you deserve.Sincerely,Hotel Management

Dear Mirian, Thank you for staying with us during your recent trip to the city. We are delighted you had an enjoyable and comfortable stay at the location. Please revisit, and we look forward to serving you again at Extended Stay America.Sincerely,Hotel Management

Dear Andrew R, Thank you for choosing us for your recent visit to our city. We regret the problems you suffered during this visit. The events detracted from a relaxing and seamless visit are very understandable. We strive to create an exceptional, memorable stay for each guest, so please accept our apologies that this was not your experience. We are grateful that you have brought these concerns to our attention as we are continually growing and improving from our guest feedback. While we address the problems so they are attended carefully in the future, please allow us another time to host and give you the flawless stay you deserve! Sincerely,Hotel Management

Dear Selwart, Thank you for writing a review of your time with Extended Stay America! We are happy you were pleased with your time with us. Your remarks for the front desk team are joyfully shared with the team. We appreciate your business and look forward to seeing you again for another memorable experience. Have a great day! Sincerely,Hotel Management

Dear Emily, We appreciate you taking the time to write a review of your time with us. Our priority is always to deliver and serve our guests with comfortable accommodations. However, we regret that the cleanliness and the condition of the room were not up to your expectations, and we will share these notes with the respective team for further improvement. Also, advise them to double-check the rooms before delivery so these issues do not occur. Our front desk team is always available to help you with anything you need while you are our guest. Never hesitate to discuss. Please return, and we hope to serve you again with a better experience! Sincerely,Hotel Management

Dear Michael, Thank you for reviewing your time with us. It is nice you had a pleasant time here. Our aim is to give a flawless and excellent hotel experience to all the guests entering our door. However, please accept our apologies for your disappointment with the housekeeping issues in your suite, which were overlooked during your room preparations. We will address this with our team to ensure rooms are checked so everything is in order as we proceed. Also, we regret that the security of the hotel was a cause of concern to you and that you found the back door of the hotel unattended. Thank you for bringing this to our attention. We will review and take action on this as a priority. Please return, and we will make your next stay with us outstanding.Sincerely,Hotel Management

Dear Andreas, Thank you for selecting Extended Stay America for your trip. Reading about your experience with our team brings us joy. We aim to meet and exceed our guests' expectations and are happy this was your case. Please stay with us and feel like you are at home away from home whenever you are around our location.Sincerely,Hotel Management

Dear Michael, Thank you for posting your review of our hotel during your recent visit to the city. It brings us joy to know that your time here was pleasant. However, we are sorry for the disappointment and inconvenience caused with a few things in your room. Our front desk team is always there to help you improve your hotel experience. Please return, and we hope to serve you and show you our hospitality again soon. Sincerely,Hotel Management

Dear Omayra, We appreciate your feedback and regret to hear about your experience with the scent during your stay. Ensuring a pleasant environment for our guests is a priority, and we apologize for any inconvenience caused. Your comments will be shared with our housekeeping team for improvement. Thank you for bringing this matter to our attention, and we hope you will consider giving us another opportunity to exceed your expectations in the future. Sincerely,Hotel Management

Dear Daron, Thank you for your positive feedback! We're delighted to hear that you enjoyed our convenient location and found our staff to be excellent. Providing a cozy atmosphere and outstanding service are top priorities for us. Your kind words are truly appreciated and will be shared with our team. We look forward to welcoming you back at Extended Stay America for another enjoyable stay and ensuring your experience continues to exceed your expectations.Sincerely,Hotel Management

Dear Andre, We are flattered by your very kind review of Extended Stay America. Team members are a perfect example of the passionate and dedicated spirit of service that we value, and we are delighted that our caring hospitality was the highlight of your stay. It was a pleasure hosting your visit, and we hope to welcome you again soon.Sincerely,Hotel Management

Dear Christine, Thank you for being our guest and sharing your experience. It is always our motto to see our guest's happy faces while they move on their onward journey. But you did not have a similar experience. We apologize for the inconvenience you encountered upon arrival to your suite and, further, the noise that disturbed your peaceful moments. We are reviewing this incident with our team members to see what went wrong and how we can handle such situations better from now on. Please feel free to reach out to us for further assistance, and consider allowing us to serve you on another visit.Sincerely,Hotel Management

Dear Peggy, Thank you for choosing us and sharing your remarks. We regret the experience you had to suffer on this visit. The events detracted from a relaxing and seamless visit are very understandable. We strive to create an exceptional, memorable stay for each guest, so please accept our apologies that this was not your experience. We are grateful that you have brought these concerns to our attention as we are continually growing and improving from our guest feedback. While we address the problems so they are attended carefully in the future, please allow us another occasion to host and give you the flawless stay you deserve! Sincerely,Hotel Management

Dear Frédéric, Thank you for choosing us and sharing your experience of your recent visit to our hotel. We apologize for the cleanliness of the room, which disturbed your experience. Your observations are always appreciated as we continuously work to ensure the seamless delivery of the best hotel experience. Our front desk is always available to listen to you and improve your time. Please return; we will surely provide you with the outstanding stay you deserve.Sincerely,Hotel Management

Dear Curtis, Thank you for your review. It is nice that our hotel met the expectations for a clean room and that you had a pleasant time. Please return, and we hope to provide you with another good stay.Sincerely,Hotel Management

Dear Oscar, We express our gratitude for your patronage and for the invaluable feedback you have provided. It is with sincere regret that we acknowledge our failure to deliver the flawless experience that you rightfully expect. Please accept our heartfelt apologies. Our commitment is to surpass our esteemed guests' expectations consistently; hence, we deeply regret any oversights on our part. It is our utmost priority to ensure that each guest receives an excellent experience, and we earnestly hope for the opportunity to demonstrate this to you once again.Sincerely,Hotel Management

Dear Diana, Thank you for bringing these concerns to our attention. We apologize for the issues you encountered during your stay. Rest assured, we take such matters seriously and will address them promptly to ensure a more pleasant experience for our guests. Your feedback is valuable, and we'll work diligently to improve. We apologize for any inconvenience and hope to have the opportunity to better serve you in the future.Sincerely, Hotel Management

Dear Chris, Thank you for being our guest. We sincerely apologize for these issues that impacted your stay. We never mean to disappoint our guests in any way, and we appreciate you bringing these concerns to our attention. Our top priority is to take care of our guests, so please be assured that we will follow up regarding these matters and take appropriate action to ensure a more wonderful experience for every guest entering our doors. We are grateful for your thoughts on this matter and your patience. We hope you will return so that we can provide you with a better experience.Sincerely,Hotel Management

Dear Mary, Thank you for choosing our hotel. We understand the importance of providing a peaceful environment for our guests and sincerely apologize for falling short in this regard. Please accept our sincere apologies for the inconvenience caused. We take your concerns seriously and would like to let you know that our front desk is available around the clock for future visits to help make you as comfortable as possible. We hope to provide you with a more tranquil and enjoyable stay in the future.Sincerely,Hotel Management

Dear Rishi, Thank you for choosing our hotel. Please accept our apologies for not providing exceptional hospitality in all aspects during your stay. We never intend to disappoint a guest, and your feedback is very important to us. We hope you will return to experience us as you should have on this visit. Thank you again, and safe travels.Sincerely,Hotel Management

Dear Gessel, Thank you for choosing our hotel and sharing your experience with us. At our hotel, we strive to provide excellent hospitality and accommodations to all our guests, and it seems we fell short in your case. We also regret your disappointment regarding our breakfast. Please be assured that we take your feedback seriously and will use it to improve our services. We would appreciate the opportunity to make it up to you and provide you with the quality experience you deserve. We hope you will give us another chance to exceed your expectations in the future.Sincerely,Hotel Management

Dear Mark, Thank you for your kind words! We are delighted to hear you had a great stay. Providing a smooth and efficient arrival process is our top priority, and it's always rewarding to know that our efforts have made a difference in your stay. We look forward to seeing you again soon at Extended Stay America.Sincerely,Hotel Management

Dear Tera, Thank you for taking the time to write a review regarding your stay with us. On behalf of our entire team, please accept our apologies for your issues with the bed. We know how important it is to get a good night's sleep and rest well. Our front desk is always available and happy to make you comfortable. We continually work to improve our accommodations, and we appreciate you sharing your comments. We hope you will stay with us again; we are confident you will have the exceptional stay you deserve.Sincerely,Hotel Management

Dear Francisca, Thank you for choosing our hotel on your recent visit to the area. We are disappointed to read that we did not meet your expectations, and we are truly sorry your stay was anything other than exceptional. Please consider giving us another chance to show you our commitment to delivering excellent service and accommodations.Sincerely,Hotel Management

Dear Ronald, We sincerely apologize for your negative experience at our hotel. Nothing is more important than ensuring our guests have a comfortable and relaxing stay, so we are sorry we could not make that happen for you. Please allow us to check with our team to find out what went wrong so that such concerns are handled better as we move ahead. We wish we had addressed your problems while you were still here. Considering our clean rooms, please give us another chance so we can leave you a much better impression on your next visit. Sincerely, Hotel Management

Dear Mickenson, Thank you for your kind words about Extended Stay America! Our dedicated team works hard to ensure a pristine environment for all our guests. Your positive feedback means a lot to us, and we look forward to welcoming you back for another spotless experience.Sincerely,Hotel Management