根據 86 則旅客真實評論
4.8 客房整潔度
4.8 服務與員工
4.8 客房舒適度
4.8 飯店狀況
Expedia 智遊網 旅客真實評論
由真實旅客所發表
發表日期：2019年10月29日 在 Expedia 上
The room was too small - inspite of high price, the hotel is good
來自飯店管理人員的意見
2019年11月4日，由 Julián Cabanillas General Manager 所發表，飯店管理人員
Dear guest,
Thank you for your valuable feedback. We have taken very good note of your comments!
We hope to have the opportunity of welcoming you back in the near future.
Kind regards,
Julián Cabanillas
General Manager
由真實旅客所發表
發表日期：2019年10月18日 在 Expedia 上
來自飯店管理人員的意見
2019年10月18日，由 Julián Cabanillas General Manager 所發表，飯店管理人員
Dear Guest,
Thank you very much for your review.
We are delighted that you enjoyed your stay with us and we look forward to welcoming you back.
Kind regards,
Julián Cabanillas
General Manager
由真實旅客所發表
發表日期：2019年10月7日 在 Expedia 上
It was my perfect trip! Everything was great- the staff was super friendly and helpful. The room was beyond my expectations. 5/5 !!!
來自飯店管理人員的意見
2019年10月7日，由 Julián Cabanillas General Manager 所發表，飯店管理人員
Dear Fifi,
Thank you for recent review.
Your comments brought a huge smile to my face! I was delighted to read that you had a lovely stay with us!
Thank you for the kind words about our team - we will definitely pass them on. They will be thrilled!
We are looking forward to welcoming you back to the Marbella Club.
Kind regards,
Julián Cabanillas
General Manager
由真實旅客所發表 來自Greater NY area
發表日期：2019年9月14日 在 Expedia 上
Extremely expensive for the quality of service and only a 3 star hotel
來自飯店管理人員的意見
2019年10月4日，由 Julian Cabanillas General Manager 所發表，飯店管理人員
Dear Hope, Thank you for you review. We appreciate the feedback as it helps us to improve our service and amenities. I would like the opportunity to speak to you personally to discuss your experience . Please contact the hotel and ask to be transferred to my personal line. Kind regards, Julian Cabanillas General Manager
由真實旅客所發表
發表日期：2019年8月27日 在 Expedia 上
Nice place! Comfortable and cozy! Very good food and kids club!!!
來自飯店管理人員的意見
2019年8月27日，由 Julián Cabanillas General Manager 所發表，飯店管理人員
Dear guest,
Thank you for your review.
We were delighted to read that you had an enjoyable stay with us and that you liked our delicious gastronomy and innovative Kids Club.
We are looking forward to welcoming you back in the near future.
Kind regards,
Julián Cabanillas
General Manager
由真實旅客所發表
發表日期：2019年8月8日 在 Expedia 上
Beautiful property with lovely staff.
Restaurants options leave a lot to be desired when considering how expensive the place is.
Pools need updating.
Spa is fantastic
來自飯店管理人員的意見
2019年8月14日，由 Julián Cabanillas General Manager 所發表，飯店管理人員
Dear Guest,
Thank you for your review.
We were pleased to read that you enjoyed your time with us!
On the other hand, thank you for your valuable feedback, it will help us to improve our service and facilities.
We hope to have the opportunity of welcoming you back in the near future.
Kind regards,
Julián Cabanillas
General Manager
由真實旅客所發表
Staff will enter the room at anytime.
發表日期：2019年8月5日 在 Hotels 上Nice property but it is a maze to walk through as every single staff person uses a 'golf cart' to transport themselves around. 'Golf carts' are parked everywhere including the entrances to the rooms, 'golf carts' zoom by when walking toward the beach carrying no one other than the staff member driving. The property is also not at all quiet or peaceful... there is a constant hum of weed-whackers. Be warned that the staff will enter the room at any time without knocking. I was very surprised to see the door to the room swing open without warning.
來自飯店管理人員的意見
2019年8月6日，由 Julián Cabanillas General Manager 所發表，飯店管理人員
Dear Tim j,
Thank you for your review.
Please accept our sincerest apologies for any inconvenience caused due to our buggy service. We implemented this service to reduce our guests waiting time when going to and from our different facilities.
We try to minimize the impact that this has on guests and we are sorry that you were disturbed during your stay.
We hope to have the opportunity of welcoming you in the not too distant future.
Kind regards,
Julián Cabanillas
General Manager
由真實旅客所發表
發表日期：2019年6月25日 在 Hotels 上
來自飯店管理人員的意見
2019年7月3日，由 Julián Cabanillas General Manager 所發表，飯店管理人員
Dear Taraneh,
Thank you very much for your review.
We are delighted that you enjoyed your stay with us and we look forward to welcoming you back.
Kind regards,
Julián Cabanillas
General Manager
由真實旅客所發表
發表日期：2019年6月9日 在 Expedia 上
Espectacular todo 10 puntos. Excelente atención y seervicio
來自飯店管理人員的意見
2019年6月10日，由 Julián Cabanillas · Director General 所發表，飯店管理人員
Estimado cliente,
Muchas gracias por su reseña.
Nos alegra saber que disfrutó de su estancia que el trato recibido por nuestro personal fue el esperado. Esperamos volver a darle la bienvenida muy pronto.
Un saludo,
Julián Cabanillas
Director General
由真實旅客所發表
Idyllic oasis
發表日期：2019年5月27日 在 Hotels 上I don't say this often, but the pictures didn't do it justice! We loved our stay here - definitely the oasis we were looking for to unwind during a big trip!
來自飯店管理人員的意見
2019年6月5日，由 Julián Cabanillas, General Manager 所發表，飯店管理人員
Dear Guest,
Thank you for your review.
We were delighted to read that you loved your stay with us.
It is indeed a good place to unwind and recharge your batteries.
We hope to welcome you in the near future.
Kind regards,
Julián Cabanillas
General Manager
