Bel hôtel mais peut bien mieux faire. En 4 jours, les repas étaient quasiment les mêmes, je n'ai pas réussi à établir de relations téléphoniques avec mon pays et la connexion wifi est très lente . L'accueil est froid même si par ailleurs le service est bien fait. Les lits sont immenses et confortables mais cela ne suffit pas. Personnellement je n'y retournerai pas.
Romy
8/10 不錯哦
Emma,Caracas
2013 年 7 月 7 日
喜歡:員工素質和住宿環境和硬體
Great service
The hotel in general was great the staff were very accommodating. The only thing I would change is that they took more care when cleaning the rooms, the bathroom smelt of urine. But the rest was ok. The coffee in the room did not have milk, a suggestion would be to add milk and tea for those that don not like coffee.
Emma
4/10 不太好
Luis,Miami, FL, USA
2013 年 5 月 27 日
喜歡:整潔度
不喜歡:住宿環境和硬體和客房舒適度
bad stay in Maracaibo
The Hotel has leaks, the promise rooms with a view, both rooms were to an inside patio overlooking the air conditioned equipment in the lower floor an a wall in front, the bed was rigid as the floor,
Luis
10/10 有夠讚
真實旅客
2013 年 5 月 6 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
真實旅客
6/10 一般般
真實旅客
2013 年 3 月 5 日
喜歡:整潔度
reliant on the hotel
Very noisy in the room due to the disco underneath.
Ths service in the room and electrical equipment is very bad.
The room prices are way too high due to the service and comfort.
真實旅客
4/10 不太好
真實旅客
2013 年 2 月 16 日
不喜歡:整潔度、員工素質和客房舒適度
Not a 5 stars hotel
this is not a 5 stars hotel, very dissapointed. Will not come back again
真實旅客
4/10 不太好
真實旅客
2012 年 4 月 25 日
喜歡:整潔度和客房舒適度
不喜歡:員工素質
No hot water no Internet
The location is okay for business but only for business, its convinient close to the airport. The rooms are fine and there are enough service personel on duty at all times. How ever dont ask them to solve a problem that is not mentioned in their job description the staff seems not to know that they are there for servicing me - or they where just tired. Stayed there on April 17th to my surprise there where no hot water in the shower "left a claim for the management but untill now nobody has answered to it, (now a week ago)", the following morning the taxi driver informed me that hot water had been out for more than a week. Stayed there again on April 23rd but this time the Internet didnt work and I didnt make a complaint to the management -- since they dont answer any way. Value for money on a scale from 1 to 10 (10 best) 3 ...
真實旅客
8/10 不錯哦
真實旅客
2012 年 1 月 25 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
The beds were really hard. And the water had a yellow color to it. But everything else was nice. Good service and beautiful pool.
真實旅客
8/10 不錯哦
Graciela,Houston, Tx
2012 年 1 月 2 日
喜歡:整潔度、員工素質和客房舒適度
My stay at Maruma on December 18-22, 2012
The stay was very pleasent. Probably the bathroom could have a touch up. There is no casino due to the actual political situation.
In overall it was very good.