When we arrived we were given a room without a working fridge. We had medicines that needed refrigeration. We were moved to another room that seemed OK until we learned that THERE WAS NO HOT WATER. The staff was clueless. ‘Did you let the water run?’ ‘Maybe a lot of people are showering’ (At 10:30 pm?) ‘I’m sorry, there is nothing I can do’ ‘Oh, the plumber is coming at 10 tomorrow to fix the ice machine’ (That’s when I’m checking out). (I went into the lobby rest room and the laundry room and there was no hot water). I believe they were putting guests into rooms knowing that there was no hot water) The mgr, Kayla Schulz, told me that they couldn’t refund or adjust my bill because I booked online. This was a disaster and gives me no reason to stay at a ‘Quality?’ Inn or to use Expedia. The whole thing was outrageous.
Rock
於 2024 年 4 月住了 1 晚
10/10 有夠讚
Denise,Clinton Township
寵物同遊, 家庭旅遊
2024年4月9日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Clean & comfortable! The only thing I didn’t like was there was no elevator. Steps are difficult for me. I would stay there again and ask for a ground floor room. Very nice! Bob Evans restaurant in same parking lot. Bonus!
Denise
於 2024 年 4 月住了 1 晚
4/10 不太好
david
2024年4月9日
喜歡:整潔度和住宿環境和硬體
david
於 2024 年 4 月住了 2 晚
2/10 很糟糕
Richard
2024年4月9日
不喜歡:員工素質和住宿環境和硬體
Richard
於 2024 年 4 月住了 1 晚
10/10 有夠讚
Burnest
團體旅遊
2024年2月1日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Burnest
於 2024 年 1 月住了 1 晚
8/10 不錯哦
Zoe
2024年1月8日
Zoe
於 2024 年 1 月住了 1 晚
8/10 不錯哦
真實旅客
家庭旅遊
2024年1月7日
喜歡:員工素質和客房舒適度
真實旅客
於 2024 年 1 月住了 2 晚
2/10 很糟糕
Joyell
家庭旅遊
2023年12月25日
不喜歡:員工素質和客房舒適度
Deceptive practices
The online booking states that this location has a 25 dollar pet fee. That’s excessively high but it was a last minute booking. Once we got here though we found signs saying the pet fee is 35 dollars. The high end hotels usually only charge 20 per night. This place is far from high end. No pool no guest laundry no working ice machine. It hasn’t had any type of renovations in years. What seemed like an ok value turned out to be a rip off with a very high pet fee. If you have pets just avoid this place.