2/10 很糟糕
Reinert K
2024年6月1日
不喜歡:整潔度和客房舒適度
Don’t book! Scam photos and terrible experience!
Stay away! The photos are from a larger unit, there was a huge cockroach in the room when we walked in, the check-in took 40 minutes since the host didn’t communicate that we needed to send passport photos before arriving. No communcation from the host at all. The front desk staff and security staff treat guests absolutely horribly. I’ve never seen so bad customer service before. I was shocked. When we said we are checking in, the guy at the front desk made a face expressing “Are you stupid”, and then later expressing “I can’t believe I have to work now”. Same with the check-out: the front desk staff were rude and didn’t understand that they work in customer service. No way to leave your bag in the security room, by the way. Whatever the response from the host will be, just stay away from this place. Horrible experience overall.
Reinert K
於 2024 年 5 月住了 2 晚