This is one of the worst bookings I’ve ever had.
I booked this so my husband and I could rest before a 2 AM race in Mall of Asia. Big mistake.
The building is on a narrow 2-way street jammed with parked cars and tricycles, making it a nightmare to drive through. The area feels unsafe, surrounded by sketchy-looking spots. The bldg looks new but is still under heavy construction—unfinished elevators force you to use stairs that reek of concrete, with dead roaches on the steps. Despite being big, it only has 1 exit point you must pass to reach your room, and the stairs are inconveniently far, making going up and down a hassle.
The 1st room we got looked clean at first until we saw roaches crawling and flying everywhere—not just one or two, but lots: on the bedside table, ceiling, doors, and under the bed. We reported it, and the receptionist barely reacted, gave us a new key without even apologizing.
The 2nd room, beside a utility area, felt shabby, also had roaches and a fly, but we were too tired to complain again. It smelled like chemicals, but there were hair strands, thick dust, and it was hard to breathe.
The bathroom was worse: dirty concrete tiles, someone else’s hair strands, a shattered toilet seat that could cut your skin, no tissue, moldy corners, and a heater that didn’t heat.
I have photos and videos to prove this nightmare. I honestly hate this place and can’t understand how it has any rating at all. Disgusting, stressful, and the last thing we needed before race