住宿內部
查看供應情況

99 快額飯店的評分

3 out of 5
99 快額飯店
361 Bautista corner Hidalgo St, Metro, Luzon, Manila

評論

5.2
10 分，有夠讚；34 則評論中有 2 則" "
8 分，不錯哦；34 則評論中有 7 則" "
6 分，一般般；34 則評論中有 9 則" "
4 分，不太好；34 則評論中有 7 則" "
2 分，很糟糕；34 則評論中有 9 則" "

5.6/10

整潔度

6.8/10

員工素質

5.0/10

設施服務

5.4/10

住宿環境和硬體

2.0/10

環保程度

評論

6/10 一般般

Lucas

於 2023 年 4 月住了 2 晚
Reservation Team 於 2023年4月12日回覆
Dear Valued Guest, Thank you for the kind ratings we really appreciate it, see you again!

2/10 很糟糕

Adrian

於 2022 年 7 月住了 1 晚
Reservation Team 於 2022年7月16日回覆
Thank you for staying with us, Next time we strive better.

2/10 很糟糕

真實旅客

於 2020 年 7 月住了 2 晚
DRM 於 2020年7月25日回覆
Thank you for staying with us.

2/10 很糟糕

Yakob

於 2019 年 11 月住了 4 晚
H99 ADM 於 2020年3月2日回覆
Thank you for staying with us and taking time to review our property. We are sorry for the inconvenience. We will address this to the management accordingly.

6/10 一般般

真實旅客

家庭旅遊
Need more improvements
於 2019 年 7 月住了 2 晚
H99 ADM 於 2019年7月18日回覆
Thank you for staying with us. We really appreciate your feedback. Next time we will strive better.

2/10 很糟糕

真實旅客

不喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
窓無しの臭い部屋。 やる気の無い従業員。 朝食の時間をチェックインの時点で決めなくてはいけない。決めた時間にフロントに行ったが30分以上またされたのでキャンセルした。 二度と行かない。
於 2018 年 12 月住了 1 晚
H99 DM 於 2018年12月19日回覆
Thank you for taking the time to review our property. We apologize for any inconvenience caused. We will solve this issue to management

6/10 一般般

Jeno

不喜歡：住宿環境和硬體和客房舒適度
於 2018 年 11 月住了 1 晚
Hotel99 DM 於 2018年12月1日回覆
Thanks for staying with us. We appreciate your feedback!

4/10 不太好

Joe，Tampa, USA

家庭旅遊
不喜歡：整潔度、設施服務和住宿環境和硬體
Not clean or sanitary. My granddaughter, who stayed there, saw avrident. She didn't there to eat breakfast there.
於 2018 年 11 月住了 11 晚
H99 DM 於 2019年3月21日回覆
Thank you for staying with us and taking time to review our property. We are sorry for the inconvenience. We will address this to the management accordingly.

8/10 不錯哦

Jeff，Texas

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Very helpful staff. Room was a good size and the Air Conditioner was excellent.
於 2018 年 9 月住了 4 晚
Hotel 99 D.M. 於 2018年10月10日回覆
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

8/10 不錯哦

真實旅客

喜歡：員工素質
於 2018 年 9 月住了 2 晚
Hotel 99 D.M. 於 2018年10月3日回覆
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

4/10 不太好

真實旅客

不喜歡：整潔度
於 2018 年 8 月住了 1 晚
Hotel 99 D.M. 於 2018年8月25日回覆
Thanks for staying with us. We appreciate your feedback!

8/10 不錯哦

Kim Frances

Be back if had a chance to stay there again
Nice place to stay and they accommodate us well
於 2018 年 8 月住了 3 晚
Hotel 99 D.M. 於 2018年8月23日回覆
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

8/10 不錯哦

Lucille

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Good accommodation!
It takes almost 30 minutes to check confirmation of the booking but our stay is good.
於 2018 年 7 月住了 2 晚
Hotel 99 D.M. 於 2018年8月3日回覆
Thank you for staying with us and taking time to review our property. We are sorry for the inconvenience. We will address this to the management accordingly.

6/10 一般般

luis

喜歡：客房舒適度
於 2018 年 5 月住了 4 晚
Hotel 99 D.M. 於 2018年6月9日回覆
Thanks for staying with us. We appreciate your feedback!

6/10 一般般

真實旅客

不喜歡：整潔度和客房舒適度
於 2018 年 5 月住了 1 晚
DM 於 2018年5月15日回覆
Thank you for staying with us.

4/10 不太好

Albenzar

不喜歡：整潔度和客房舒適度
Unexpected Disappointment
Disappointed, the ambiance and comfort zone wasn't good. reception service need to undergo training due to luck of endorsement to the next staff on duty. check-out time must be the prescribed time. ( I am not happy with the services, specially the cleanliness, the food containers like dirty trays and dishes should have the specific trolleys. during my stay they just put/drop it on the floor.)
DM 於 2018年5月10日回覆
First and foremost, I would like to apologize for your bad experience during your stayed. Your experience should have not happened as the culture and mantra of Hotel 99 is to promote and adhere to proper customer service. We value our guests so much that this incident has no place in our system. Rest assured that I will personally get to the bottom of this, and all those responsible to this unwarranted incident shall be meted with disciplinary actions. We will also look for ways to improve our current system to better serve our guests, and be able to give our valued guests like you with total customer satisfaction. Secondly, I would like to thank you for bringing this matter up to management's attention. We value comments, even complaints like this, as they make us aware of our shortcomings and improvement areas. Again, my sincerest apologies.

2/10 很糟糕

yongjae

不喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Terrible lodge
끔찍함.다시는 가고 싶지않다.절대로 추천하고 싶지않다
於 2018 年 3 月住了 4 晚
Hotel 99 D.M. 於 2018年3月15日回覆
Dear Valued Guest, We’re sorry you were unhappy - we’ll address this to the management right away. Thanks for letting us know.

6/10 一般般

dave，nj usa

喜歡：員工素質
不喜歡：客房舒適度
hotel 99,...
hotel staff nice friendly,..food good ,..rooms small ,..but clean ,..ok for tight budget ,..streets,..a pig pen,..smell ,.rats show up,..not just 3-4-5 ,..+++ at midnight on the street ,.crazzy ! ,..hide your wallet
於 2018 年 1 月住了 1 晚
Hotel 99 D.M. 於 2018年1月22日回覆
Thank you for taking the time to review our property. We apologize for any inconvenience caused. We will solve this issue to management.

4/10 不太好

Manzoor

不喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Uncomfortable Noisy hotel
Toilet and shower not functioning properly. I complain two times one, nothing happen without promise. Was too noisy. I have to yell a staff who was using Radio for communication to shut the radio at 7 am so my son could sleep. Found cockroach in toilet area which I have to kill. It remain noisy until 2 am.
於 2017 年 12 月住了 1 晚
First and foremost, I would like to apologize for your bad experience during your stayed. Your experience should have not happened as the culture and mantra of Hotel 99 is to promote and adhere to proper customer service. We value our guests so much that this incident has no place in our system. Rest assured that I will personally get to the bottom of this, and all those responsible to this unwarranted incident shall be meted with disciplinary actions. We will also look for ways to improve our current system to better serve our guests, and be able to give our valued guests like you with total customer satisfaction. Secondly, I would like to thank you for bringing this matter up to management's attention. We value comments, even complaints like this, as they make us aware of our shortcomings and improvement areas. Again, my sincerest apologies.

2/10 很糟糕

Wael

不喜歡：整潔度、住宿環境和硬體和客房舒適度
Aweful Hotel in a reaally dirty area
First the room didnt look anything like the photos and when i complained they say I booked standard room I said i booked according to the picutre i saw they said they dont have any other types of room available now, Second that hotel is more of a Fu**andGo hotel, People usually a man and a sex worker go there book a room for a few hours finish thier businesses and leave, The surronding area is so dirty full of rats, cocoroaches and homeless people, it smells so bad, room has no windows so you dont actually know if it light or dark outside
於 2017 年 11 月住了 3 晚
Hotel 99 D.M. 於 2017年12月7日回覆
First and foremost, I would like to apologize for your bad experience during your stayed. Your experience should have not happened as the culture and mantra of Hotel 99 is to promote and adhere to proper customer service. We value our guests so much that this incident has no place in our system. Rest assured that I will personally get to the bottom of this, and all those responsible to this unwarranted incident shall be meted with disciplinary actions. We will also look for ways to improve our current system to better serve our guests, and be able to give our valued guests like you with total customer satisfaction. Secondly, I would like to thank you for bringing this matter up to management's attention. We value comments, even complaints like this, as they make us aware of our shortcomings and improvement areas. Again, my sincerest apologies

2/10 很糟糕

真實旅客

不喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2017 年 11 月住了 2 晚
Dear Valued Guest,I I would like to thank you for your rating. We value this, as they make us aware of our shortcomings and improvement areas.

10/10 有夠讚

RAFAELJR

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2017 年 10 月住了 1 晚
Thank you for taking time to review our property. We will be hoping for your next visit.

10/10 有夠讚

Henry，CANADA

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Nice and clean
The hotel is quite clean...staffs are friendly and the breakfast is good.
於 2017 年 9 月住了 1 晚
Hotel 99 D.M. 於 2017年10月10日回覆
Thank you for taking time to review our property. We will be hoping for your next visit.

8/10 不錯哦

Geraldine

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
2 thumbs up
2 thumbs up for the location and overall service of this hotel
H99 DM 於 2019年3月21日回覆
Thanks for staying with us. We appreciate your feedback!

4/10 不太好

真實旅客

不喜歡：住宿環境和硬體
Can be a great stay if improved..
Lobby looks alright and welcoming. The girls in the reception are friendly and helpful. WiFi did not work for my almost two week stay and I told them several times... Lightning in the room I had was weak and too white/cold. Cleaners need to be trained and equipped better to clean, they don't clean the room or toilet properly; They're not using gloves for the toilet, they're not using different and proper rags for main room and toilet. The toilet seats are cleaned quickly with a tooth brush.. They're not wet wiping surfaces with a clean rag, just a quick dry wipe of the table in the main room. At least there was hot water. Room service was in general good and quick, but the menu could be improved. The chicken sandwich didnt even contain a table spoon of chicken. I asked them to get me a taxi at a certain time in advance, but they didn't request one until that time which delayed me 20min to my next destination.
H99 DM 於 2019年3月21日回覆
Thank you for staying with us. We apologize for any inconvenience caused.

4/10 不太好

Christian

不喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Hi99
Man fik vad man betalte for inget mere
General Manager 於 2016年11月19日回覆
Thank you for taking time to review our property.

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Good services offered during my stay.
The room if okay though I was wondering why there are lots of mirrors (in the ceiling and wall). Bathroom/restroom is very neat. The staffs are very pleasing.
Love 於 2016年11月19日回覆
Good day! Thank you for taking time to review our property. We will address these to the management accordingly.

6/10 一般般

Sahara

Kawasan bandar
Agak menyenangkan dan servis yang bagus
General Manager 於 2016年10月20日回覆
Thank you for taking time to review our property. Hoping for your next visit.

4/10 不太好

真實旅客

不喜歡：整潔度、住宿環境和硬體和客房舒適度
a éviter
hôtel au milieu d'un quartier affreux et puant. le matelas est aussi dur que si vous dormirez à même le sol. la WiFi est inexistante. mise à part les employés qui sont polis évitez cet hôtel.
General Manager 於 2016年11月19日回覆
Thank you for taking time to review our property. We felt sorry for the inconvenience. We will address these to the management accordingly.

6/10 一般般

Yann

喜歡：員工素質
General Manager 於 2016年11月19日回覆
Thank you for taking time to review our property.

8/10 不錯哦

Guenter Georg

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
General Manager 於 2016年11月19日回覆
Thank you for taking time to review our property.

6/10 一般般

wayne，USA

喜歡：整潔度、員工素質和住宿環境和硬體
不喜歡：客房舒適度
Hotel next to Mosque, ANNOYING.
It should be noted that this hotel is adjacent to a Mosque. Had I known that I would NOT have stayed here. Being "Called to Prayer" at 4 am, 5 am 6 am 7 am, noon, up until 7 pm at night by the Wailing, EXTREMELY LOUD was NOT my idea of peaceful enjoyment of the accommodations. On the other hand, the staff was friendly and very accommodating. The interior of the hotel including the rooms was good. Breakfast included was delivered to the room within minutes of a call to the front desk. Sadly, I would NOT go back to this hotel as it was not comfortable being woken up by the Wailing of the Mosque next door.
General Manager 於 2016年11月19日回覆
Thank you for taking time to review our property. We felt sorry for the inconvenience. We will address these to the management accordingly.

2/10 很糟糕

真實旅客

不喜歡：整潔度、員工素質和住宿環境和硬體
niet wat het beloofd
hotel staat midden in een moslim wijk en om de paar uur worden er gebeden door de luidsprekers gegalmd ook s'nachts. elke dag moet je opnieuw vragen om je ontbijt en meerdere keren per dag smeken om schone handdoeken schoonmakers werken in de nacht en rijden constant met hun karretje door de gang dit dendert erg door ,door de plavuizen vloer en ook schuiven van de meubels gaat met veel kabaal. wifi in hotel werkt nauwelijks tot niet buiten lopen de ratten door de straat omdat het vuil er zo neer gegooit wordt
Love 於 2016年11月19日回覆
Thank you for taking time to review our property. We felt sorry for the inconvenience. We will address these to the management accordingly.