露台/庭院

馬卡蒂假日套房飯店 - IHG 旗下飯店的評分

4.5 out of 5
馬卡蒂假日套房飯店 - IHG 旗下飯店
Glorietta Mall, Palm Drive, Ayala Center, Makati, Manila

評論

9.0

太棒了

10 分,有夠讚;1001 則評論中有 593 則" "
8 分,不錯哦;1001 則評論中有 327 則" "
6 分,一般般;1001 則評論中有 51 則" "
4 分,不太好;1001 則評論中有 13 則" "
2 分,很糟糕;1001 則評論中有 17 則" "

9.2/10

整潔度

9.2/10

員工素質

8.8/10

設施服務

9.0/10

住宿環境和硬體

9.0/10

環保程度

評論

10/10 有夠讚

Kejie

於 2023 年 10 月住了 1 晚
Holiday Inn & Suites Makati 於 2023年10月31日回覆
Dear Kejie, Thank you for your 5-star rating. We appreciate your feedback!Sincerely,Holiday Inn & Suites Makati

10/10 有夠讚

Chih Tseng

商務旅客
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 8 月住了 1 晚
Holiday Inn & Suites Makati 於 2023年8月22日回覆
Dear Chih Tseng, Thank you for your perfect rating. We appreciate your feedback!Sincerely,Holiday Inn & Suites Makati

10/10 有夠讚

Tzu-hao

商務旅客
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 7 月住了 5 晚
Holiday Inn & Suites Makati 於 2023年7月25日回覆
Dear Tzu-hao, Thank you for your 5-star rating. We appreciate your feedback!Sincerely,Holiday Inn & Suites Makati

6/10 一般般

PING HUA

商務旅客
於 2023 年 6 月住了 1 晚
Holiday Inn and Suites Makati 於 2023年7月4日回覆
Dear Ping Hua, Thank you for your feedback. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 有夠讚

John

商務旅客
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
super friendly staff
The staff was super friendly!
於 2023 年 6 月住了 2 晚
Holiday Inn & Suites Makati 於 2023年6月21日回覆
Dea John,It was a pleasure to have you here at Holiday Inn & Suites Makati.We appreciate the time you took to share your feedback. We look forward to welcoming you back here at our hotel.Sincerely,Holiday Inn & Suites Makati

10/10 有夠讚

Chih Tseng

商務旅客
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 5 月住了 2 晚
Holiday Inn & Suites Makati 於 2023年6月5日回覆
Dear Chih Tseng, Thank you for your 10-star rating. We appreciate your feedback!Sincerely,Holiday Inn & Suites Makati

10/10 有夠讚

Fe M

於 2023 年 1 月住了 1 晚
Holiday Inn & Suites Makati 於 2023年2月17日回覆
Dear Fe M,Thank you for taking the time to tell us about your experience at Holiday Inn & Suites Makati.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing to stay with us.

6/10 一般般

Yiu Wing

喜歡:員工素質和客房舒適度
VERY GOO, VERY GOO, VERY GOO, VERY GOO, VERY GOO, VERY GOO,
於 2019 年 12 月住了 1 晚
Holiday Inn & Suites Makati Team 於 2019年12月11日回覆
Dear Yiu Wing, Thank you for staying at Holiday Inn & Suites Makati. We appreciate your review and feedback. Sincerely, Your Team at Holiday Inn & Suites Makati

4/10 不太好

QQ

商務旅客
喜歡:整潔度
不喜歡:設施服務和住宿環境和硬體
酒店游泳池居然晚上8点就关闭!住了很多的酒店,8点就关闭泳池的现象实在罕见,对于商务住客,很失望!!
於 2019 年 9 月住了 2 晚
Holiday Inn & Suites Makati Team 於 2019年10月7日回覆
亲爱的QQ: 感谢您入住马卡蒂假日套房酒店。 抱歉,您对您的住宿感到失望。 感谢您的反馈。 真诚的 马卡蒂假日套房酒店的团队

8/10 不錯哦

Ivy

喜歡:整潔度、員工素質和住宿環境和硬體
This hotel is located to the centre of city and closed to the shopping mall. Highly recommended.
於 2019 年 9 月住了 2 晚
Holiday Inn & Suites Makati Team 於 2019年9月18日回覆
Dear Ivy, Thank you for choosing Holiday Inn & Suites Makati. We appreciate your review and feedback. Sincerely, Your Team at Holiday Inn & Suites Makati

8/10 不錯哦

Henry

商務旅客
喜歡:整潔度、設施服務和住宿環境和硬體
Everything was good. The location was excellent as it was located with all kinds of shopping malls. Very convenient to reach there from the airport. The price was comparatively cheap within that area. Only improvement area includes the lift movement was quite slow while there were many users.
於 2019 年 8 月住了 3 晚
Holiday Inn & Suites Makati Team 於 2019年8月13日回覆
Dear Henry, Thank you for choosing Holiday Inn & Suites Makati. We appreciate your feedback on our location, pricing and facilities. We're happy to hear that you had a good stay with us.

6/10 一般般

真實旅客

商務旅客
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The hotel is just right next to a shopping mall. Location is good
於 2019 年 6 月住了 1 晚
Holiday Inn & Suites Makati Team 於 2019年6月14日回覆
Dear Anonymous, Thank you for staying at Holiday Inn & Suites Makati. We appreciate your feedback.

8/10 不錯哦

WAI TING

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
地理位置好,酒店有D舊
近離機場唔太遠,20-30分鐘車程。鄰近有幾個shopping mall,餐廳選擇多。 不過酒店就有D舊,整體上無咩特別。
於 2019 年 2 月住了 3 晚
Holiday Inn & Suites Makati Team 於 2019年2月20日回覆
亲爱的WAI TING, 感谢您入住马卡蒂假日套房酒店! 感谢您的评论和反馈。

10/10 有夠讚

真實旅客

於 2018 年 11 月住了 1 晚
Holiday Inn & Suites Makati Team 於 2018年11月21日回覆
Dear Anonymous, Thank you very much for your review. We appreciate it.

8/10 不錯哦

Wing Sum

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2017 年 11 月住了 5 晚

8/10 不錯哦

Tung-Wei

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
安全又購物方便的旅館
地點位置便利,而且安全性高。週邊有相當多的購物中心,不論是餐飲或者購物都十分便利。

8/10 不錯哦

Kwok Kei Jason

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度

8/10 不錯哦

Richard

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度

8/10 不錯哦

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度

8/10 不錯哦

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Good
很舒服的飯店,感覺就像回家一樣自在,讓旅行者在忙碌的行程中,有充分的休息,時間充分的話,在飯店悠閒地發呆休息也是種享受!

10/10 有夠讚

Ka Chun

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度

10/10 有夠讚

Qing Ran,beijing

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
a good hotel
More than tow hours after checking in, I called the manager because my luggage had not yet been delievered to my room. Surely they forgot. It's a good hotel in general.

8/10 不錯哦

Da-Wei

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度

10/10 有夠讚

Daniel

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Staff was very accommodating
於 2024 年 4 月住了 3 晚
Holiday Inn & Suites Makati 於 2024年4月29日回覆
Dear Daniel,Thank you for your feedback! We're thrilled to hear that you enjoyed your experience with us. We appreciate your support and look forward to serving you again soon!Sincerely,Holiday Inn & Suites Makati

10/10 有夠讚

HIROSHI

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 4 晚
Holiday Inn & Suites Makati 於 2024年4月25日回覆
Dear HIROSHI,Your rating is greatly appreciated! We're glad to have met your expectations. We appreciate your support and look forward to serving you again soon!Sincerely,Holiday Inn & Suites Makati

6/10 一般般

Simon

商務旅客
喜歡:整潔度和住宿環境和硬體
不喜歡:設施服務
Staff at breakfast don't know what they are doing. Coffee never arrives. Rather chaotic overall. This hotel is classed as 5 stars. I don't know how. It is only a 3 star hotel in my opinion. Also, they changed the bedsheets every day. Other hotels have a card you can put on the bed to request not to change sheets. They should do that because changing sheets every day is bad for the environment.
於 2024 年 4 月住了 7 晚
Holiday Inn & Suites Makati 於 2024年4月22日回覆
Dear Simon,We’re deeply disappointed to hear about your experience, and we want to extend our apologies for any inconvenience caused. Your feedback is important to us, and we assure you that we’re taking it seriously and will do everything in our power to address your concerns.Sincerely,Holiday Inn & Suites Makati

10/10 有夠讚

Khristiane Rey

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great location. Friendly staff. Fast staff response when you request something. In my room, the toilet exhaust wasn't working. One time lights went out my room. Turned out to be a faulty fuse. Apart from that everything was first class.
於 2024 年 3 月住了 19 晚
Holiday Inn & Suites Makati 於 2024年4月19日回覆
Dear Khristiane Rey,We’re overjoyed to receive a perfect rating and such wonderful feedback from you! Your words affirm that our efforts are making a difference. Your support fuels our passion and determination to consistently deliver excellence. We appreciate your support and look forward to serving you again soon!Sincerely,Holiday Inn & Suites Makati

10/10 有夠讚

Donald

親子旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The staff is excellent and they take of your request. Nice pool. Good breakfast.
於 2024 年 4 月住了 1 晚
Holiday Inn & Suites Makati 於 2024年4月18日回覆
Dear Donald,We're so pleased to hear that you're happy with our service. Your satisfaction is our priority. We appreciate your support and look forward to serving you again soon!Sincerely,Holiday Inn & Suites Makati

10/10 有夠讚

GEORGE

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Front Office Manager Loi Ruppert Arcangeles was very informative, responsive and helpful. I will stay there again because of his service.
於 2024 年 3 月住了 2 晚
Holiday Inn & Suites Makati 於 2024年4月11日回覆
Dear GEORGE,We're so pleased to hear that you're happy with our service. Your satisfaction is our priority. We appreciate your support and look forward to serving you again soon!Sincerely,Holiday Inn & Suites Makati

10/10 有夠讚

Amber

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The hotel had the best service and it’s a walking distance from the malls. It was super convenient and the staff was always so happy.
於 2024 年 4 月住了 6 晚
Holiday Inn & Suites Makati 於 2024年4月10日回覆
Dear Amber,Thank you for your kind words! We're delighted to hear that you enjoyed our excellent service and convenient location near the malls. Our team takes pride in ensuring our guests have a memorable experience, and it's rewarding to know that their happiness made a positive impact on your stay. We look forward to welcoming you back on your next visit!Warm regards,Holiday Inn & Suites Makati

10/10 有夠讚

DAVID,BANGKOK

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Excellent location and facilities, also very comfortable bed and lovely rooms
於 2024 年 3 月住了 3 晚
Holiday Inn & Suites Makati 於 2024年4月11日回覆
Dear DAVID,Thank you for your feedback! We're thrilled to hear that you enjoyed the location. Providing a great setting is important to us, and we're delighted it contributed positively to your experience. Looking forward to welcoming you back soon!Sincerely,Holiday Inn & Suites Makati

10/10 有夠讚

Donald

親子旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Very friendly and attentative staff. Neat and clean.
於 2024 年 4 月住了 1 晚
Holiday Inn & Suites Makati 於 2024年4月7日回覆
Dear Donald.Thank you for your feedback! We're thrilled to hear that you found our staff to be friendly and attentive. Providing excellent service is our top priority, and it's always rewarding to know that our efforts are appreciated. We also take great pride in maintaining a clean and tidy environment for our guests, so we're glad to hear that you found everything to be neat and clean during your stay. Your satisfaction is important to us, and we hope to have the pleasure of welcoming you back in the future for another enjoyable experience.Sincerely,Holiday Inn & Suites Makati

10/10 有夠讚

Serena

團體旅遊
喜歡:設施服務
Great location, good service and clean hotel. Helpful staff. Location next to the malls and restaurants v handy!
於 2024 年 3 月住了 2 晚
Holiday Inn & Suites Makati 於 2024年4月3日回覆
Dear Serena,Thank you for your wonderful feedback! It's always rewarding to hear from satisfied customers. We appreciate your support and look forward to serving you again soon!Sincerely,Holiday Inn & Suites Makati

10/10 有夠讚

Rey

喜歡:整潔度、員工素質和住宿環境和硬體
Holiday Inn & Suites Makati 於 2024年3月30日回覆
Dear Rey,Thank you for your 5-star rating. We appreciate your feedback!Sincerely,Holiday Inn & Suites Makati

10/10 有夠讚

Jennifer

喜歡:整潔度、員工素質和住宿環境和硬體
Best breakfast buffet with taho champorado pork tocino garlic rice and a lot more! So conveniently located! The lobby floor had lots of restaurants japanese and korean. Housekeeping is very prompt. And servers in the breakfast buffet were all amazing! I would stay here again when i come back to philippines
於 2024 年 3 月住了 5 晚
Holiday Inn & Suites Makati 於 2024年3月30日回覆
Dear Jennifer,Thank you for sharing your positive experience with us! We're thrilled to hear that you enjoyed our breakfast buffet and found our location convenient. It's great to know that our housekeeping team and breakfast buffet servers met your expectations. We look forward to welcoming you back to Holiday Inn & Suites Makati on your next visit to the Philippines.Sincerely,Holiday Inn & Suites Makati

6/10 一般般

Atsuko

喜歡:整潔度和員工素質
於 2024 年 3 月住了 4 晚
Holiday Inn & Suites Makati 於 2024年3月30日回覆
Dear Atsuko,It was a pleasure to have you here at Holiday Inn & Suites Makati.We appreciate the time you took to share your feedback. We look forward to welcoming you back here at our hotel.Sincerely,Holiday Inn & Suites Makati

10/10 有夠讚

ARNEIL

團體旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Staff very friendly and best place to stay and to shop…
於 2024 年 3 月住了 3 晚
Holiday Inn & Suites Makati 於 2024年3月26日回覆
Dear Arneil,We’re overjoyed to receive a perfect rating and such wonderful feedback from you! Your words affirm that our efforts are making a difference. Your support fuels our passion and determination to consistently deliver excellence. We appreciate your support and look forward to serving you again soon!Sincerely,Holiday Inn & Suites Makati

10/10 有夠讚

Howlin Dave

於 2024 年 3 月住了 1 晚
Holiday Inn & Suites Makati 於 2024年4月18日回覆
Dear Howlin Dave,Your feedback is greatly appreciated! We're glad to have met your expectations. We appreciate your support and look forward to serving you again soon!Sincerely,Holiday Inn & Suites Makati

10/10 有夠讚

Vastille

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Friendly staff. Great selections at the breakfast buffet, western and local dishes alike.
Holiday Inn & Suites Makati 於 2024年3月19日回覆
Dear Vastille,Thank you for your kind words! We're thrilled to hear that you enjoyed our breakfast buffet with its diverse selection of both Western and local dishes. Providing excellent service and a variety of culinary options are top priorities for us, and we're glad that our efforts were reflected in your experience. We hope to welcome you back again soon for another enjoyable stay!Sincerely,Holiday Inn & Suites Makati

10/10 有夠讚

Samar

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
TY
於 2023 年 12 月住了 4 晚
Holiday Inn & Suites Makati 於 2024年3月14日回覆
Dear Samar,Thank you for taking the time to share your experience. We are delighted to know you enjoyed your stay. We look forward to welcoming you back here at Holiday Inn & Suites Makati.Sincerely,Holiday Inn & Suites Makati

10/10 有夠讚

Robert

家庭旅遊
喜歡:整潔度和設施服務
Satisfied customers
於 2024 年 3 月住了 3 晚
Holiday Inn & Suites Makati 於 2024年3月18日回覆
Dear Robert,Thank you for taking the time to share your experience. We are delighted to know you enjoyed your stay. We look forward to welcoming you back here at Holiday Inn & Suites Makati.Sincerely,Holiday Inn & Suites Makati

10/10 有夠讚

Maryluz

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
All the staff are polite. Good food
於 2024 年 3 月住了 1 晚
Holiday Inn & Suites Makati 於 2024年3月11日回覆
Dear Maryluz,Thank you for your kind words! We're delighted to hear that you found all our staff to be polite and that you enjoyed the good food during your stay. Providing excellent service and delicious cuisine are top priorities for us, and we're thrilled that we could meet your expectations. We'll be sure to pass along your compliments to our team—they'll be delighted to hear your appreciation. Thank you for choosing to stay with us, and we look forward to welcoming you back soon for another enjoyable experience! Sincerely,Holiday Inn & Suites Makati

10/10 有夠讚

Annabelle

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Conveniently located to restaurants & shopping. WiFi connectivity is strong & well suited for working remotely. I will return to this property for my future travels!
於 2024 年 3 月住了 2 晚
Holiday Inn & Suites Makati 於 2024年3月7日回覆
Dear Annabelle,Thank you for your wonderful feedback! We're thrilled to hear that you found our location convenient for exploring restaurants and shopping options. At Holiday Inn & Suites Makati, we strive to provide our guests with easy access to the best that the city has to offer.We're also delighted that our WiFi connectivity met your needs for working remotely. Ensuring a strong and reliable connection is essential for our guests, especially those traveling for business or leisure who need to stay connected.We can't wait to welcome you back for your future travels!Sincerely, Holiday Inn & Suites Makati

6/10 一般般

FIDELIS

喜歡:員工素質
不喜歡:整潔度
There was a lipstick kiss on the glass by the bar. The bathroom stinks of urine like smell. Dark colored cabinets make the room seem old and dark.
於 2024 年 2 月住了 3 晚
Holiday Inn & Suites Makati 於 2024年3月7日回覆
Dear Fidelis,Thank you for bringing these concerns to our attention. We sincerely apologize for any inconvenience you experienced during your stay. Please rest assured that we take cleanliness and maintenance very seriously, and we will address these issues immediately to ensure they are rectified.Our housekeeping team will thoroughly inspect and clean the affected areas, especially the unpleasant odor in the bathroom. Additionally, we will consider your feedback regarding the dark-colored cabinets and explore options to brighten and modernize the room.We truly appreciate your feedback as it helps us to improve and provide a better experience for our guests. We hope to have the opportunity to welcome you back for a more pleasant stay in the future.Sincerely, Holiday Inn & Suites Makati

10/10 有夠讚

blanche

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
A Excellent staff Room is perfectly clean
於 2024 年 2 月住了 2 晚
Holiday Inn & Suites Makati 於 2024年2月28日回覆
Dear Blanche,Thank you for taking the time to share your positive experience with us! We're thrilled to hear that you found our staff excellent and the room perfectly clean. Providing exceptional service and maintaining a clean and comfortable environment are our top priorities, and we're delighted that we met your expectations.Your feedback is truly appreciated, and we look forward to the pleasure of hosting you again in the future. If there's anything specific you enjoyed or if there are ways we can make your future stays even better, please feel free to let us know.Warm regards,Holiday Inn & Suites Makati

10/10 有夠讚

Connie

喜歡:整潔度、員工素質和住宿環境和硬體
VERY CONVENIENT, CONFORTABLE
於 2024 年 2 月住了 4 晚
Holiday Inn & Suites Makati 於 2024年2月28日回覆
Dear Connie,Thank you for sharing your positive feedback! We're delighted to hear that you found your stay very convenient and comfortable. Providing a pleasant experience for our guests is our top priority, and we're glad to know that we met your expectations.If there's anything specific you enjoyed or if there are ways we can make your future stays even better, please feel free to let us know. We appreciate your choice to stay with us and look forward to welcoming you again in the future.Best regards,Holiday Inn & Suites Makati

10/10 有夠讚

David

喜歡:整潔度、設施服務和住宿環境和硬體
All of the above! Hotel staff are great! Excellent customer service
於 2024 年 2 月住了 1 晚
Holiday Inn & Suites Makati 於 2024年2月28日回覆
Dear David,Thank you for your wonderful feedback! We're delighted to hear that you liked everything about our hotel and that our hotel staff provided great service with excellence. Your positive comments are truly appreciated, and we're thrilled to have contributed to making your stay enjoyable.If there's anything specific you enjoyed or if there are ways we can make your future stays even more pleasant, please feel free to let us know. We look forward to the pleasure of hosting you again in the future.Warm regards,Holiday Inn & Suites Makati

8/10 不錯哦

Cynthia

於 2024 年 2 月住了 2 晚

10/10 有夠讚

de Vera

於 2024 年 2 月住了 3 晚
Holiday Inn & Suites Makati 於 2024年4月3日回覆
Dear De Vera,Thank you for the perfect rating! We're so pleased to hear that you're happy with our service. Your satisfaction is our priority. We appreciate your support and look forward to serving you again soon!Sincerely,Holiday Inn & Suites Makati

6/10 一般般

Akihiro

喜歡:整潔度
於 2024 年 2 月住了 3 晚
Holiday Inn & Suites Makati 於 2024年2月28日回覆
Dear Akihiro,Thank you for sharing your rating with us. We appreciate your feedback, and we're sorry to see that your experience did not meet your expectations. Your satisfaction is important to us, and we would like to understand more about your stay and how we can improve.If you have specific feedback or areas where you feel we can enhance our services, please let us know. We value your input, and your comments will help us make improvements to provide a better experience for our guests.Thank you for choosing our hotel, and we hope to have the opportunity to better serve you in the future.Warm regards,Holiday Inn & Suites Makati