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馬尼拉康萊德飯店的評分

5 out of 5
馬尼拉康萊德飯店
Seaside Boulevard, Corner of Coral Way, Mall of Asia Complex, Pasay, Manila

評論

9.2

太棒了

10 分，有夠讚；1000 則評論中有 704 則" "
8 分，不錯哦；1000 則評論中有 191 則" "
6 分，一般般；1000 則評論中有 49 則" "
4 分，不太好；1000 則評論中有 28 則" "
2 分，很糟糕；1000 則評論中有 28 則" "

9.4/10

整潔度

9.4/10

員工素質

9.2/10

設施服務

9.4/10

住宿環境和硬體

9.2/10

環保程度

評論

10/10 有夠讚

Tzuwen

於 2024 年 1 月住了 2 晚
Conrad Manila 於 2024年3月26日回覆
Dear Tzuwen,Thank you for your perfect 5* rating. We hope to welcome you again soon.Sincerely,Fabio BertoGeneral Manager

10/10 有夠讚

Kejie

於 2023 年 11 月住了 1 晚
Conrad Manila 於 2023年11月9日回覆
Dear Kejie, Thank you for your perfect 10 rating. We look forward to having you here again in the hotel.Sincerely,Fabio BertoGeneral Manager

10/10 有夠讚

WEI-TING

喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 5 月住了 1 晚
Conrad Manila 於 2023年5月29日回覆
Dear Valued Guest, Thank you very much for the perfect 5 rating. We look forward to welcoming you again to Conrad Manila. Sincerely, Fabio BertoGeneral Manager

10/10 有夠讚

BO

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
not bad
於 2020 年 1 月住了 2 晚
Laurent Boisdron, General Manager 於 2020年1月27日回覆
Dear BO, Thank you for your kind feedback, we hope to welcome you again soon. Sincerely, Laurent Boisdron General Manager

2/10 很糟糕

真實旅客

情侶出遊
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
房間隔音差、櫃檯服務差、遇到問題不懂的變通、非常糟糕的聖誕節、以後不會再入住康奈德酒店了。太令人生氣跟失望
於 2019 年 12 月住了 1 晚
Laurent Boisdron, General Manager 於 2020年1月23日回覆
Dear Guest, Thank you for taking the time to provide us with your invaluable feedback. Please be assured that we take your comments very seriously, and have shared it with our team to investigate and address wherein applicable. We hope to welcome you again soon. Sincerely, Laurent Boisdron General Manager

10/10 有夠讚

Xiaoyi

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Good
於 2019 年 9 月住了 1 晚
Laurent Boisdron, General Manager 於 2019年12月24日回覆
Dear Xiaoyi, Thank you for your kind feedback, we hope to welcome you again soon. Sincerely, Laurent Boisdron General Manager

10/10 有夠讚

Chih hang

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 12 月住了 1 晚
Laurent Boisdron, General Manager 於 2019年12月19日回覆
Dear Chih hang, Thank you for making Conrad Manila your hotel of choice during your recent trip to Manila. We are delighted to learn that you enjoyed your stay, and that we hope to welcome you again soon. Sincerely, Laurent Boisdron General Manager

10/10 有夠讚

Hardy

於 2019 年 12 月住了 2 晚

10/10 有夠讚

真實旅客

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 11 月住了 3 晚
Laurent Boisdron, General Manager 於 2019年11月12日回覆
Dear Guest, Thank you for your kind feedback, we hope to welcome you again soon. Sincerely, Laurent Boisdron General Manager

10/10 有夠讚

昌君

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 9 月住了 1 晚
Laurent Boisdron, General Manager 於 2019年10月15日回覆
Dear guest, Thank you for your kind feedback, we hope to welcome you again soon.

10/10 有夠讚

chen

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 9 月住了 1 晚
Laurent Boisdron, General Manager 於 2019年10月15日回覆
Dear Chen, Thank you for your kind feedback, we hope to welcome you again soon.

10/10 有夠讚

真實旅客

商務旅客, 家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Everythings are great.
於 2019 年 9 月住了 3 晚
Laurent Boisdron, General Manager 於 2019年9月21日回覆
Dear guest, Thank you for your kind feedback, we hope to welcome you again soon.

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
有機會會再入住
房間很好，不知道是否升級了。房間很大
於 2019 年 8 月住了 1 晚
Laurent Boisdron, General Manager 於 2019年9月2日回覆
Dear 有機會會再入住 Thank you for your kind feedback, we hope to welcome you again soon.

10/10 有夠讚

xiang sheng

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
大廳很漂亮
good. 大廳很漂亮
於 2019 年 8 月住了 1 晚
Laurent Boisdron General Manager 於 2019年8月14日回覆
Dear Anonymous, Thank you for your kind feedback, we hope to welcome you again soon. Sincerely, Laurent Boisdron General Manager

10/10 有夠讚

HSING-YUAN

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 5 月住了 1 晚
Laurent Boisdron 於 2019年7月31日回覆
Dear HSING-YUAN, Thank you for your kind feedback, we hope to welcome you again soon. Sincerely, Laurent Boisdron General Manager

10/10 有夠讚

Yu，Hong Kong

商務旅客, 團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
好好，干净，大，静，员工好，交通方便，早餐好吃，款式多，游泳池靓好好，干净，大，静，员工好，交通方便，早餐好吃，款式多，游泳池靓
於 2019 年 5 月住了 2 晚
General Manager, Laurent Boisdron 於 2019年5月23日回覆
Dear Yu, Thank you for making Conrad Manila your hotel of choice during your recent trip. We hope to welcome you again soon. Sincerely, Laurent Boisdron General Manager

10/10 有夠讚

HSING-YUAN

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 5 月住了 1 晚
General Manager 於 2019年5月24日回覆
Dear Hsing Yuan, Thank you for your kind feedback, we hope to welcome you again soon. Sincerely, Laurent Boisdron General Manager

10/10 有夠讚

真實旅客

商務旅客
喜歡：整潔度、員工素質和住宿環境和硬體
服務很好，員工有禮親切 但是訂房網頁上是註明附早餐，不知道為什麼櫃檯說沒有附，且沒有在check in 時就說明，到隔日去詢問才知道
於 2019 年 2 月住了 1 晚
Laurent Boisdron, General Manager 於 2019年3月4日回覆
Dear guest, We are delighted to receive your kind words and learn that you enjoyed your most recent visit. We look forward to welcoming you again soon!

10/10 有夠讚

Chihhui

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2018 年 12 月住了 3 晚
Laurent Boisdron, General Manager 於 2018年12月26日回覆
Dear Chihhui, Thank you for your kind feedback, we hope to welcome you again soon.

8/10 不錯哦

Viv，Hong Kong

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Convenient and walking distant to a mall with decent food.
於 2018 年 11 月住了 2 晚
Laurent Boisdron, General Manager 於 2018年12月3日回覆
Dear Viv, We are delighted to receive your kind words and learn that you enjoyed your most recent visit. We look forward to welcoming you again soon!

10/10 有夠讚

weilai

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
景色很好，推荐
於 2018 年 8 月住了 2 晚
Laurent Boisdron, General Manager 於 2018年12月3日回覆
Dear weilai, Thank you for making Conrad Manila your hotel of choice during your recent trip. We hope to welcome you again soon.

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
交通方便，房間寬敞乾淨，服務親切，早餐豐富，整體來說非常棒的住宿經驗。但是房間沒有免費wifi 是很美中不足的
於 2018 年 10 月住了 2 晚
Laurent Boisdron, General Manager 於 2018年11月5日回覆
Dear guest, We are delighted to learn that you enjoyed your most recent stay. Regarding WiFi, we are pleased to share that it is free of charge for Hilton Honors members, while free connection is available in all hotel public areas. We hope to welcome you again soon.

10/10 有夠讚

Kevin，APO

喜歡：整潔度、員工素質和設施服務
The Housekeeper Juliet on the 6th Floor was the BEST I have had in over 45 years. The hotel staff is uniformly amazing in all aspects. Dining rooms, gyms, front desk, security, housekeeping, room service - AMAZING
於 2024 年 4 月住了 3 晚
Conrad Manila 於 2024年4月26日回覆
Dear Kevin,Thank you for your awesome feedback. I will certainly share your kind words of commendation with Juliet and the rest of the team. We hope to welcome you again soon.Sincerely,Fabio BertoGeneral Manager

10/10 有夠讚

Mark Joseph

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Proximity to the mall
於 2024 年 4 月住了 2 晚
Conrad Manila 於 2024年4月23日回覆
Dear Mark Joseph,Thank you for your kind feedback. We hope to welcome you again soon.Sincerely,Fabio BertoGeneral Manager

4/10 不太好

REINA

WiFi is not free. Dress code not followed at executive lounge buffet there were guests that are just wearing shorts and slippers and looked like they just got out of bed but they still let them in. Most international guest were seated close to the window by the at view. Locals were accommodated at the corner of the room.
於 2024 年 4 月住了 3 晚
Conrad Manila 於 2024年4月23日回覆
Dear Reina, Thank you for choosing to stay at Conrad Manila and I am sorry to learn about your dissatisfaction during your recent stay.Please be reassured that complimentary internet access is provided to all guests, with an additional fee applied only for premium connections. I have also investigated the feedback on your experience at the Executive Lounge and would like to confirm that seats are available on a first come, first served basis.Your insights are invaluable, and we greatly appreciate you for sharing your feedback. We look forward to the opportunity to welcome you back for a more inspiring stay. Sincerely, Fabio BertoGeneral Manager

10/10 有夠讚

Andrew，De Pere

團體旅遊
喜歡：設施服務
People are very helpful
於 2024 年 4 月住了 3 晚
Conrad Manila 於 2024年4月23日回覆
Dear Andrew,Thank you for your kind feedback. We hope to welcome you again soon.Sincerely,Fabio BertoGeneral Manager

4/10 不太好

Mark，North Las Vegas

家庭旅遊
不喜歡：整潔度、設施服務和住宿環境和硬體
The hotel may be conveniently located close to SM MOA but the walk way connecting the mall to Conrad can be confusing and will get a normal pedestrian lost. I booked a room with a Bay View so I know that the rate would be high. Conrad claims as a high-end,luxury hotel but it is mediocre at best. The room I got had cobwebs on the corners - telling me that either it hasn't been occupied for a while and/or housekeeping did not clean the room thorougly. The floor looks rough. Designed with wood-looking vinyl, the dark scratches on the floor are visible. The mini bar and fridge did not specify if the items are free or not so I decided to leave it alone. The complimentary free breakfast buffet was disappointing. Considering the place was more than half empty, the staff did not pay attention to check on us if we needed refills for our drinks. Overall, I will not recommend this property. I had a better experience at a nearby lower-end hotel with more amenities.
於 2024 年 4 月住了 2 晚
Conrad Manila 於 2024年4月18日回覆
Dear Mark, Thank you for choosing to stay with us at Conrad Manila, and for providing your feedback. Rest assured, we take your comments seriously, and have shared it with our team to investigate and address where applicable. Your insights are invaluable, and we greatly appreciate you for taking the time to provide your comments. We will take them constructively, as we move forward with our commitment to enhance guest experience. We look forward to the opportunity to welcome you back for a more inspiring stay. Sincerely,Fabio BertoGeneral Manager

10/10 有夠讚

Elaine

於 2024 年 4 月住了 1 晚
Conrad Manila 於 2024年4月30日回覆
Dear Elaine,Thank you for your awesome 5* rating. We hope to welcome you again soon.Sincerely,Fabio BertoGeneral Manager

8/10 不錯哦

Charlene

喜歡：設施服務
Too crowded during my visit as it coincided with their Holy Week. Quite pricey for all restaurants and transportation to airport.
於 2024 年 3 月住了 2 晚
Conrad Manila 於 2024年4月5日回覆
Dear Charlene, Thank you for choosing to stay with us at Conrad Manila, and for providing your feedback. We acknowledge your concerns and rest assured we would take them constructively, as we move forward with our commitment to enhance guest experience. We look forward to the opportunity to welcome you back to Conrad Manila! Sincerely, Fabio BertoGeneral Manager

10/10 有夠讚

Lyka

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Perfect location for everything!
於 2024 年 3 月住了 1 晚
Conrad Manila 於 2024年4月5日回覆
Dear Lyka,Thank you for your great feedback. We hope to welcome you again soon.Sincerely,Fabio BertoGeneral Manager

10/10 有夠讚

Fun Wendy Ngai

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The property looks very nice. It’s convenient to go shopping.
於 2024 年 3 月住了 3 晚
Conrad Manila 於 2024年4月5日回覆
Dear Valued Guest,Thank you for your kind feedback. We hope to welcome you again soon.Sincerely,Fabio BertoGeneral Manager

10/10 有夠讚

Stephen

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The staff
於 2024 年 3 月住了 1 晚
Conrad Manila 於 2024年4月5日回覆
Dear Stephen, Thank you for staying with us, and for sharing your feedback. We hope to welcome you again soon.Sincerely,Fabio BertoGeneral Manager

10/10 有夠讚

Rachel

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 2 晚
Conrad Manila 於 2024年4月5日回覆
Dear Rachel,Thank you for your perfect 5* rating. We hope to welcome you again soon.Sincerely,Fabio BertoGeneral Manager

10/10 有夠讚

Bruce

喜歡：整潔度和員工素質
Great
於 2024 年 3 月住了 1 晚
Conrad Manila 於 2024年3月26日回覆
Dear Bruce,Thank you for your kind feedback. We hope to welcome you again soon.Sincerely,Fabio BertoGeneral Manager

10/10 有夠讚

Janet S.

喜歡：整潔度、員工素質和住宿環境和硬體
Loved the hotel
於 2024 年 3 月住了 4 晚
Conrad Manila 於 2024年3月26日回覆
Dear Janet,Thank you for your kind feedback. We hope to welcome you again soon.Sincerely,Fabio BertoGeneral Manager

10/10 有夠讚

Alexander

於 2024 年 3 月住了 1 晚
Conrad Manila 於 2024年4月12日回覆
Dear Alexander,Thank you for your great 5* rating. We hope to welcome you again soon.Sincerely,Fabio BertoGeneral Manager

10/10 有夠讚

petr

團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Very nice hotel
於 2024 年 3 月住了 3 晚
Conrad Manila 於 2024年3月26日回覆
Dear Petr,Thank you for your kind feedback. We hope to welcome you again soon.Sincerely,Fabio BertoGeneral Manager

10/10 有夠讚

Jerome nick，Silver Spring

喜歡：整潔度、員工素質和住宿環境和硬體
Excellent my kids loves it
於 2024 年 3 月住了 2 晚
Conrad Manila 於 2024年3月20日回覆
Dear Jerome, Thank you for your kind feedback. We are delighted to know that you enjoyed your recent stay with your kids at Conrad Manila. We look forward to having you here again in the hotel.Sincerely,Fabio BertoGeneral Manager

10/10 有夠讚

Jon Marie

團體旅遊
Everything is perfect
於 2024 年 3 月住了 2 晚
Conrad Manila 於 2024年3月20日回覆
Dear Jon Marie, Thank you for your kind feedback. We look forward to having you here again in the hotel.Sincerely,Fabio BertoGeneral Manager

10/10 有夠讚

Wayne

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Excellent and attentive staff, befitting a world class hotel.

10/10 有夠讚

NATSUKI

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 2 晚
Conrad Manila 於 2024年3月5日回覆
Dear Valued Guest, Thank you for your awesome 5*. We look forward to having you here again in the hotel.Sincerely,Fabio BertoGeneral Manager

10/10 有夠讚

Ramon

家庭旅遊
喜歡：住宿環境和硬體
Spacious, staff very accommodating. No negative comments.
於 2024 年 2 月住了 2 晚
Conrad Manila 於 2024年2月27日回覆
Dear Ramon, Thank you for your kind feedback. We look forward to having you here again in the hotel.Sincerely,Fabio BertoGeneral Manager

10/10 有夠讚

Roger，Hercules

喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 12 月住了 3 晚
Conrad Manila 於 2024年2月27日回覆
Dear Roger, Thank you for your awesome 5* rating. We look forward to having you here again in the hotel.Sincerely,Fabio BertoGeneral Manager

6/10 一般般

Emma，Lakewood

情侶出遊
不喜歡：員工素質
I like that Conrad is close to the Mall of Asia and close to Roxas Blvd. where you can walk and enjoy the area.
於 2024 年 2 月住了 3 晚
Conrad Manila 於 2024年2月23日回覆
Dear Emma,Thank you for your kind feedback. We hope to welcome you again soon.Sincerely,Fabio BertoGeneral Manager

10/10 有夠讚

Maria，Rahway

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Very clean, safe and the best staff
於 2024 年 2 月住了 3 晚
Conrad Manila 於 2024年2月23日回覆
Dear Maria,Thank you for your kind feedback. We hope to welcome you again soon.Sincerely,Fabio BertoGeneral Manager

10/10 有夠讚

QUERUBIN

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Exceeded my expectations. Very elegant and staff was outstanding.
於 2024 年 2 月住了 1 晚
Conrad Manila 於 2024年2月21日回覆
Dear Querubin, Thank you for your kind feedback. We are delighted to know that you enjoyed your recent stay at Conrad Manila, and we look forward to having you here again in the hotel.Sincerely,Fabio BertoGeneral Manager

10/10 有夠讚

Rhen

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great hotel
於 2024 年 2 月住了 1 晚
Conrad Manila 於 2024年2月21日回覆
Dear Rhen,Thank you for your kind feedback. We hope to welcome you again soon.Sincerely,Fabio BertoGeneral Manager

6/10 一般般

Justin

情侶出遊
喜歡：整潔度和員工素質
staff is amicable, and I love them but the hotel is not a five star stay you better to book Okada or New Coast for a better time.
於 2024 年 2 月住了 8 晚
Conrad Manila 於 2024年2月21日回覆
Dear Justin, Thank you for choosing to stay with us at Conrad Manila, and for providing your feedback. Please be assured that we take your comments seriously and have shared it with our team to investigate and address where applicable. We hope to welcome you again soon.Sincerely,Fabio BertoGeneral Manager

8/10 不錯哦

Jimmy

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Staff was excellent
於 2024 年 2 月住了 1 晚
Conrad Manila 於 2024年2月19日回覆
Dear Jimmy, Thank you for your kind feedback. We look forward to having you here again in the hotel.Sincerely,Fabio BertoGeneral Manager

8/10 不錯哦

Dirk

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Das Conrad ist ein schönes Hotel, Gym ist mega, leider ist es beim Frühstück etwas hektisch, einfach zu viele Menschen. Die ein oder andere Schönheitsreparatur ist notwendig, aber die Kritik ist nur auf das sehr hohe Niveau der letzten Jahre bezogen.
於 2024 年 2 月住了 4 晚
Conrad Manila 於 2024年2月19日回覆
Dear Dirk, Thank you for your kind feedback. We are delighted to know that you enjoyed your recent stay at Conrad Manila, and we look forward to having you here again in the hotel.Sincerely,Fabio BertoGeneral Manager