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曼德維爾飯店的評分

2.5 out of 5
曼德維爾飯店
7 Hillview Drive, Balvenie Heights, Mandeville, Manchester

評論

7.2

不錯哦

10 分，有夠讚；73 則評論中有 23 則" "
8 分，不錯哦；73 則評論中有 21 則" "
6 分，一般般；73 則評論中有 13 則" "
4 分，不太好；73 則評論中有 6 則" "
2 分，很糟糕；73 則評論中有 10 則" "

8.0/10

整潔度

8.2/10

員工素質

6.8/10

設施服務

7.2/10

住宿環境和硬體

7.6/10

環保程度

評論

10/10 有夠讚

dawn

喜歡：整潔度、員工素質和住宿環境和硬體
Nice place to stay would definitely recommend
於 2023 年 12 月住了 6 晚

10/10 有夠讚

Jacepi

於 2023 年 12 月住了 5 晚

4/10 不太好

MARIE

家庭旅遊
I did not check. I did not like what I see when I got there & had to crash with family. I requested a partial refund or a full refund. The appearance was different from what was advertised.
於 2023 年 12 月住了 4 晚

6/10 一般般

Roshane

喜歡：整潔度
於 2023 年 12 月住了 2 晚

6/10 一般般

Joy

情侶出遊
喜歡：員工素質
We needed somewhere to stay just for a couple of nights. The property is clean and comfortable. Hot water situation is hit and miss. No tea or coffee facilities in the room. No AC but this didn’t matter when we were there as it was cool enough to just have a fan on which was provided. Breakfast was excellent at an extra cost. The staff were very friendly and helpful. I would stay again.
於 2023 年 11 月住了 1 晚

8/10 不錯哦

Shanah

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
I absolutely loved my stay at Mandeview. The property was exceptionally clean, my room was very cozy. The bed was comfortable. I slept so well. The view from the hotel is breathtaking! I didn’t have a view from my room like I hoped but I felt very safe and well taken care of. The breakfast in the morning was an authentic Jamaican breakfast and it was absolutely delicious. I felt like I was at home with my grandma. Thank you for taking such good care of me!
於 2023 年 10 月住了 1 晚

6/10 一般般

Kim

情侶出遊
喜歡：整潔度
Felt the facility had too many one night stays Internet issues Felt like a guest house or motel not a full hotel
於 2023 年 8 月住了 16 晚

8/10 不錯哦

Kaven

喜歡：整潔度和員工素質
於 2023 年 9 月住了 1 晚

6/10 一般般

André

於 2023 年 8 月住了 1 晚

2/10 很糟糕

George Mansfield

0
於 2023 年 8 月住了 2 晚
Mandeview 於 2023年8月31日回覆
Greeting Mr. George Mansfield, Base on our records here at the Mandeview Hotel, Mr. Mansfield didn't arrived or check in at the Mandeview Hotel. Thank you

10/10 有夠讚

Isiah

於 2023 年 8 月住了 2 晚

10/10 有夠讚

Peter

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 8 月住了 11 晚

8/10 不錯哦

philbert

no comment
於 2023 年 7 月住了 1 晚

6/10 一般般

Selwyn

家庭旅遊
喜歡：整潔度和員工素質
Property was located in a quiet area. Efficient and friendly staff as the owner. All concerns were addressed in a timely manner. Some upgrades such as mosquito nets and stable hot water periodically. An onsite full restaurant would enhance ones stay. Delicious local cuisine breakfasts were enjoyed.
於 2023 年 7 月住了 10 晚

10/10 有夠讚

Winsome

於 2023 年 6 月住了 3 晚

10/10 有夠讚

kerryann

喜歡：整潔度、員工素質和住宿環境和硬體
I had initially booked my stay an Mandeview Hotel for a weekend. However, I ended up staying for a week because the room is very comfy and cozy and is extremly clean. Not to mention the lovely view of Mandeville from the rooftop of the hotel, the friendly staff, and well secured environment. Furthermore, the great food. Mrs Marcia Myers is so pleasant and accomodating and I can't wait to stay here again ~
於 2023 年 6 月住了 2 晚

4/10 不太好

Stephanie

喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 6 月住了 1 晚

2/10 很糟糕

Georgia

情侶出遊
不喜歡：整潔度和員工素質
Very poor customer service. Not dependable
於 2023 年 6 月住了 1 晚

8/10 不錯哦

Rushain

喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 6 月住了 1 晚

10/10 有夠讚

Reneka

情侶出遊
喜歡：整潔度、員工素質和住宿環境和硬體
My stay was great at the hotel, It was very quiet, peaceful and relaxing and the management and staff there was wonderful and always presents you with a smile.
於 2023 年 4 月住了 3 晚

10/10 有夠讚

Casburn

家庭旅遊
喜歡：整潔度、住宿環境和硬體和客房舒適度
Awesome location
Just what I wanted, clean, quiet and friendly
於 2023 年 5 月住了 3 晚

8/10 不錯哦

Pauline

情侶出遊
喜歡：員工素質、設施服務和住宿環境和硬體
Our second time at this hotel. it is safe, clean and location is great, it is about ten minutes drive from town on the top of the hill with an awesome view. The amenities need some attention. Towels and wash cloths are very old. hot water doesn't stay hot and the TV didn't work. The staff is very friendly.
於 2023 年 4 月住了 5 晚

2/10 很糟糕

dutches

情侶出遊
不喜歡：整潔度和員工素質
What i didn't like is that we were checked in a room that the toilet doesn't work properly,24 hours later the toilet started runing over all my luggage's were wet with toliet water.
於 2023 年 3 月住了 3 晚

8/10 不錯哦

Gina

喜歡：員工素質
於 2023 年 2 月住了 7 晚

2/10 很糟糕

CESAR

Hotel con problemas en terminal de pago. No se realizó el hospedaje. Solicito porfavor no se haga ningún cargo a mi tarjeta, debido a que no se realizó la estancia por problemas en su terminal de pagos
於 2023 年 1 月住了 2 晚

10/10 有夠讚

Cornelius

喜歡：員工素質、設施服務和住宿環境和硬體
The hotel is properly named with the excellent view. Staff was over the top friendly. Difficult to find even with google maps. Some signage would help
於 2023 年 1 月住了 1 晚
Mandeview 於 2023年1月29日回覆
Thank you for your review and rating Cornelius, we took pleasure in serving you. Trying to work on the signage issue to make finding the property easier. Looking forward to seeing you on your next visit .

8/10 不錯哦

Ceceile

喜歡：整潔度、員工素質和住宿環境和硬體
A peaceful place
於 2023 年 1 月住了 5 晚
Mandeview 於 2023年1月29日回覆
We are happy that your found peace while you were here with us Ms. Ceceile , looking forward to seeing you on your next visit.

6/10 一般般

Janae

家庭旅遊
喜歡：整潔度
不喜歡：設施服務
.
於 2023 年 1 月住了 1 晚
Mandeview 於 2023年1月29日回覆
We are truly happy for your rating Ms. Janae Looking forward to seeing you again.

10/10 有夠讚

Herman，Worcester

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Very good
Mandeview 於 2023年1月9日回覆
Thank you for your review.

8/10 不錯哦

Richelle

商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Loved this place. The staff were super friendly and the location was just perfect. Cool, quiet and there was hot water!! If you're travelling to the area for business, this is a great option to consider.
Mandeview 於 2023年1月9日回覆
Thank you very much for your review, it was a pleasure to serve you.

2/10 很糟糕

SANGEANA

不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
I liked nothing about the hotel, which is a house converted into a "hotel", the location was not ideal to the town. Did not spend a night there, because it was unsafe, room very small, unclean. So I wasted/lost $400
Mandeview 於 2023年1月5日回覆
When u arrived you told the SECURITY you made an error, you needed a hotel in the town center firstly even before seeing the room assigned. Security greeted, yet you were unsafe: Didn't stay in room, yet room unclean. Truth, you were taken to room, u (looked in) saw a 12x12 room which is standard size(considered it small) and two, its a house that was converted into a hotel. You booked a NON REFUNDABLE Expedia collect room rate so don't be dishonest in your review because you're unable to get refund.

8/10 不錯哦

Dean

喜歡：員工素質
I liked the quietness and cool weather.
於 2022 年 10 月住了 2 晚
Mandeview 於 2022年10月18日回覆
Thank you for staying with us. Feel free to come back at anytime.

10/10 有夠讚

Marsha

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Loved that it's away from the hustle of the town, in the cool hills. Nice nature view and the view at nights is lovely. Had breakfast daily and it was tasty and presentable. The staff were all nice and friendly. The room was very clean and spacious I will definitely stay here again. The only hiccup was the internet being down for a lengthy time; the internet provider FLOW needs to do a better job!!
於 2022 年 9 月住了 4 晚
Mandeview 於 2022年9月20日回覆
Thank you very much Ms. Marsha, it was our pleasure serving you. You are always welcome here.

6/10 一般般

Allison

喜歡：整潔度和員工素質
不喜歡：設施服務
於 2022 年 9 月住了 4 晚

6/10 一般般

Joseph

團體旅遊, 親子旅遊
喜歡：員工素質和設施服務
Staff wqs great make sure my room always clean
於 2022 年 8 月住了 4 晚
Mandeview 於 2022年8月17日回覆
Thank you Mr. Daley, we are happy you enjoyed your stay.

10/10 有夠讚

Huwe

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Our stay at the mandiview
A really great experience. Love the staff. Went with my brother and we were well taken care of. If your going to Mandeville the mandeview is it!!!!
於 2022 年 7 月住了 21 晚
Mandeview 於 2022年8月17日回覆
Thank you for choosing Mandeview and it was our pleasure to have served. We continuously aim for customer satisfaction and are truly happy you were satisfied.

6/10 一般般

Maxmin

團體旅遊
喜歡：員工素質和設施服務
The staff was excellent. Room was very clean. There were minor issues but the staff dealt with them. Price is a little high for the area and the amenities. Road leading up to the hotel is deplorable, i almost thought i took the wrong road.
於 2022 年 8 月住了 1 晚
Mandeview 於 2022年8月22日回覆
We are happy you enjoyed your stay with us and we are looking forward to your next visit. As for the road condition, steps are being taken to ensure that it gets fixed as soon as possible.

10/10 有夠讚

Kenisha

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Had the best experience at the Mandeview hotel..The staff were welcoming and friendly…the breakfast was the best! Would definitely recommend this hotel
於 2022 年 7 月住了 9 晚
Mandeview 於 2022年8月17日回覆
We are truly happy you enjoyed your stay with us. Looking forward to seeing you again.

10/10 有夠讚

Ceceile

喜歡：整潔度、員工素質和住宿環境和硬體
The view overlooking Mandeville, the capital, was magnificent. The room was clean; Staff was friendly; Breakfast was divine, a traditional Jamaican menu. The service was truly appreciated!!!
於 2022 年 7 月住了 7 晚
mm 於 2022年7月21日回覆
Hi Ms. Ceceile we thank you for choosing Mandeview as your home in Mandeville. It was our pleasure to have been of service, Be safe, Be blessed.

10/10 有夠讚

Maxine

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2022 年 7 月住了 1 晚
mm 於 2022年7月18日回覆
Thanks Ms. Maxine looking forward to your return visit.

10/10 有夠讚

Pete

於 2022 年 6 月住了 1 晚

8/10 不錯哦

Deborah

家庭旅遊
喜歡：整潔度、員工素質和設施服務
This is my 3rd stay. I like the cleanliness and the attentiveness of the staff. I didn't like that the water was barely warm and at times cold while taking a shower. The room had mold on walls and ceiling and a moldy smell.
於 2022 年 5 月住了 8 晚
MM 於 2022年6月12日回覆
we thank you for you continuous support, and will ensure the upcoming forth stay ( smile), will have the concerns addressed. We have since installed another solar water heater. your comfort and satisfaction is our aim, so all feedback help us to improve. Thank you.

8/10 不錯哦

Kinsley

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
I enjoyed my stay
於 2022 年 3 月住了 4 晚
MM 於 2022年4月5日回覆
We are truly happy you enjoyed you stay with us.

6/10 一般般

Howard

情侶出遊
不喜歡：設施服務和住宿環境和硬體
The furnitures were horrible, bathroom water was either too hot or too cold had a hard time getting the water at a comfortable temperature .
於 2022 年 1 月住了 5 晚

8/10 不錯哦

Anthony

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Convenient Mandeville Hotel
Simple hotel. No food on site now due to COVID Easy access. Good security at night. Nice room, comfortable, spacious, nice view
於 2022 年 1 月住了 1 晚
MM 於 2022年1月11日回覆
Thanks Mr. Anthony for choosing Mandeview as your hotel choice, we look forward to your return visit. We've started serving breakfast from Tuesday to Friday now. Hoping things will normalize soon so we can return to the new normal after COVID.

10/10 有夠讚

Ruth

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Amazing! Really nice, decent people!!!! Miss Marcia and her team and just wonderful human being.
於 2022 年 1 月住了 1 晚
MM 於 2022年1月11日回覆
We thank you ever so much Ms. Ruth, it was our absolute pleasure to have served you. Persons like you and your sister make our job enjoyable. Looking forward to your future visit.

2/10 很糟糕

Stephen

親子旅遊
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
On December 25, 2021 I booked my stay at the Mandeview Hotel The rooms are very old no Air conditioning you get a fan and you better pray that the breeze blow hard enough to keep you cool, when we stayed there the refrigerator in our room was broken The management did nothing I did a survey on Expedia and I was kicked out of the hotel on my second visit because the management did not like my review I was basically told that she could not accommodate me because of the things that I wrote about to Expedia . It seems as if she wanted me to lie that the place was great my wife found an open pack of roughrider condoms in the bedside table draw the rooms weren’t properly cleaned I did not speak about this in my last review because I would think that the management would resolve the issue I was disappointed that I have read so many complaints and the management did nothing to improve the quality of service at the Mandeview Hotel. ‘ Expedia how many more dissatisfied customers do you need before you do something to protect your clients” LOOK AT THE REVIEWS so many complaints about this place just look at the last 4 years. read the reviews Expedia what are you doing? Are going to ruin your good name for a place like this! Please protect your clients or you may lose them.
於 2021 年 12 月住了 2 晚
MM 於 2022年1月15日回覆
Mr Stephen Whyte It is very CURIOUS that you booked us a second time even after your first stay was " unpleasant" and we didn't deserve your money. Your MOTIVE for writing this review is therefore very QUESTIONABLE.

2/10 很糟糕

Stephen

親子旅遊
不喜歡：員工素質、設施服務和住宿環境和硬體
The property is lovely it has a very beautiful view of the valley, however parking space is very limited and very tight we had a refrigerator that did not work we reach out to management but was ignored there was no breakfast and in order for us to eat we would have to purchase food and take it back to the room so the food we have leftover was spoiled, as they did not replace the broken refrigerator. The price we paid for the room for two days after speaking to management we were told that we book a standard room and a standard room does not carry a refrigerator, besides on the Expedia website there was nothing about standard or non-standard rooms, We saw four rooms remaining and we book one out of the four I would not recommend this place for someone who is coming from the states because then it would be much of a culture shock besides there’s no signs to direct you to the property in order for us to find the hotel we were literally on a scavenger hunt.The sad part is my assignment Is incomplete which means I may have to go back to that area this coming weekend and I dread the fact that I may have to stay at that hotel for a second time and give them my money which I don’t think they deserve. There is one lady there that was nice her name is Crystal. I did reported to her that the refrigerator was broken she said she told her boss. after we checkout I spoke to the boss about my disappointment, she smiles and said you booked a standard room.
於 2021 年 12 月住了 2 晚
MM 於 2021年12月30日回覆
Mr. Stephen we are sorry a refrigerator made your stay an unpleasant one. the property is lovely the room was clean you slept well the staff was nice , and because you booked a room that doesn't come with a refrigerator & ROOM ONLY no meals, and we couldn't give you a fridge because we were fully booked we do not deserve the 124. 36 expedia paid us for two nights. Sad, we would like all who stay with us to have a good experience therefore you can reach out to Expedia and i will refund the full amount.

6/10 一般般

jennell

情侶出遊
不喜歡：整潔度、設施服務和住宿環境和硬體
No air conditioning. Cracked and dirty tiles. Filthy room
於 2021 年 12 月住了 1 晚

8/10 不錯哦

Tobin

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Nice hotel with good view of the city and nice location. The driveway does need some repairs but other than that it’s a good place to stay
於 2021 年 11 月住了 3 晚
MM 於 2021年12月5日回覆
We thank you for choosing Mandeview, and very happy you enjoyed your stay with us. We will be doing some work on driveway very soon.