The staff in itself was good. Polite,friendly, and accomodations to the best of their ability. I say this because I am spoiled by my own comforts in the western world. But the furnishings; bed, couch, chairs, bathroom was atrocious, uncomfortable and nearly unbearable. I have stayed in the Philippines numerous times. Sorry to say, but I will not be staying at Copenhagen in the future. That, like I said is just me.