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Reviews of Sleep Inn And Suites Manchester

2.5 out of 5
Sleep Inn And Suites Manchester
84 Relco Drive, Manchester, TN

Reviews

9.0

Wonderful

Rating 10 - Excellent. 591 out of 1004 reviews" "
Rating 8 - Good. 315 out of 1004 reviews" "
Rating 6 - Okay. 54 out of 1004 reviews" "
Rating 4 - Poor. 26 out of 1004 reviews" "
Rating 2 - Terrible. 18 out of 1004 reviews" "

9.0/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

MaryLou

Liked: Cleanliness
Clean and great place to stay with your dog.
Stayed 1 night in May 2024
Response from UP on 2024/5/20
Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn & Suites.We sincerely appreciate and value your feedback as a Choice Privileges member. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!Sincerely,Umang PatelSleep Inn & Suites

10/10 Excellent

Mechele

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best value for the stay Clean and well appointed. Will stay again!!
Stayed 1 night in May 2024
Response from UP on 2024/5/20
Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn & Suites.We sincerely appreciate and value your feedback as a Choice Privileges member. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!Sincerely,Umang PatelSleep Inn & Suites

8/10 Good

Jason

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Room was super clean an it was extremely quiet in the hotel. Room was great and the employees were all very friendly. Nice convenient location. Only disappointment was breakfast. Was to be served from 6-9. Came down with my bags at 7 and it was not ready. Had a biscuit and milk and then just went to Starbucks around the corner.
Stayed 1 night in May 2024
Response from UP on 2024/5/20
Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn & Suites.We sincerely appreciate and value your feedback as a Choice Privileges member. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!Sincerely,Umang PatelSleep Inn & Suites

8/10 Good

Dan

Liked: Cleanliness, staff & service, property conditions & facilities
Pppp
Stayed 1 night in May 2024
Response from UP on 2024/5/20
Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn & Suites.We sincerely appreciate and value your feedback as a Choice Privileges member. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!Sincerely,Umang PatelSleep Inn & Suites

6/10 Okay

Jordan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was fine, but had a strange smell. Everything else was fine.
Stayed 1 night in May 2024
Response from UP on 2024/5/20
Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn & Suites.On behalf of our entire team, I would like to apologize for failing to exceed your expectations with your Stay. Your satisfaction is important to us as a valued Choice Privileges member.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.Should you need additional support, please do not hesitate to reach out to us or by visiting our Support page: https://www.choicehotels.com/supportWe hope for an opportunity to properly host you in the future.Sincerely,Umang PatelSleep Inn & Suites

8/10 Good

Mark, Nolensville

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent hotel that I would stay in again.
Stayed 1 night in May 2024
Response from UP on 2024/5/20
Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn & Suites.We sincerely appreciate and value your feedback as a Choice Privileges member. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!Sincerely,Umang PatelSleep Inn & Suites

8/10 Good

Roger

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was clean and smells great
Stayed 1 night in Apr 2024
Response from UP on 2024/5/20
Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn & Suites.We sincerely appreciate and value your feedback as a Choice Privileges member. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!Sincerely,Umang PatelSleep Inn & Suites

8/10 Good

Michael

Stayed 1 night in Apr 2024
Response from UP on 2024/5/20
Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn & Suites.We sincerely appreciate and value your feedback as a Choice Privileges member. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!Sincerely,Umang PatelSleep Inn & Suites

10/10 Excellent

Dede

Stayed 1 night in Apr 2024
Response from UP on 2024/5/20
Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn & Suites.We sincerely appreciate and value your feedback as a Choice Privileges member. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!Sincerely,Umang PatelSleep Inn & Suites

10/10 Excellent

Carrie

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were pleasantly surprised by this hotel. For the price it was more than we expected. Clean, comfy and extra details you expect in a more expensive stay. Our only issue was the breakfast. No protein options, all carbs and no fruit. (Biscuits and gravy is not an adaquate protein option) Orhwrwise, highly recommend.
Stayed 1 night in Apr 2024
Response from UP on 2024/5/20
Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn & Suites.We sincerely appreciate and value your feedback as a Choice Privileges member. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!Sincerely,Umang PatelSleep Inn & Suites

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
One of the easiest check in ever!
Stayed 1 night in Apr 2024
Response from UP on 2024/5/20
Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn & Suites.We sincerely appreciate and value your feedback as a Choice Privileges member. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!Sincerely,Umang PatelSleep Inn & Suites

8/10 Good

Jonathan

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean comfortable and heated pool
Stayed 1 night in Apr 2024
Response from UP on 2024/5/20
Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn & Suites.We sincerely appreciate and value your feedback as a Choice Privileges member. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!Sincerely,Umang PatelSleep Inn & Suites

10/10 Excellent

Felicia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and had a sophisticated feel.
Stayed 1 night in Apr 2024
Response from UP on 2024/5/20
Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn & Suites.We sincerely appreciate and value your feedback as a Choice Privileges member. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!Sincerely,Umang PatelSleep Inn & Suites

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fine
Stayed 1 night in Apr 2024
Response from UP on 2024/5/20
Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn & Suites.We sincerely appreciate and value your feedback as a Choice Privileges member. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!Sincerely,Umang PatelSleep Inn & Suites

10/10 Excellent

Tim

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older hotel but very clean and comfortable. Very good hot breakfast. Overall- Great vstay at reasonable price!
Stayed 1 night in Apr 2024
Response from UP on 2024/5/20
Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn & Suites.We sincerely appreciate and value your feedback as a Choice Privileges member. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!Sincerely,Umang PatelSleep Inn & Suites

8/10 Good

Mindy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from UP on 2024/5/20
Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn & Suites.We sincerely appreciate and value your feedback as a Choice Privileges member. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!Sincerely,Umang PatelSleep Inn & Suites

10/10 Excellent

michael

Traveled with partner
The whole experience was great would probably stay at this hotel name property’s in future
Stayed 1 night in Mar 2024
Response from UP on 2024/5/20
Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn & Suites.We sincerely appreciate and value your feedback as a Choice Privileges member. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!Sincerely,Umang PatelSleep Inn & Suites

10/10 Excellent

Amy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent. Love the complementary bottle of water.
Stayed 1 night in Mar 2024
Response from UP on 2024/5/20
Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn & Suites.We sincerely appreciate and value your feedback as a Choice Privileges member. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!Sincerely,Umang PatelSleep Inn & Suites

8/10 Good

Curtis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was some confusion on room readiness at 5:30 in the afternoon.
Stayed 1 night in Mar 2024
Response from UP on 2024/5/20
Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn & Suites.We sincerely appreciate and value your feedback as a Choice Privileges member. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!Sincerely,Umang PatelSleep Inn & Suites

10/10 Excellent

donna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk women was so kind ans helpful even though it was super busy when we arrived. Great customer service on her part! Room is clean and pool is open!
Stayed 1 night in Mar 2024
Response from UP on 2024/5/20
Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn & Suites.We sincerely appreciate and value your feedback as a Choice Privileges member. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!Sincerely,Umang PatelSleep Inn & Suites

10/10 Excellent

Jim

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great staff
Stayed 1 night in Mar 2024
Response from UP on 2024/5/20
Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn & Suites.We sincerely appreciate and value your feedback as a Choice Privileges member. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!Sincerely,Umang PatelSleep Inn & Suites

10/10 Excellent

Bryan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place to stay
Stayed 4 nights in Mar 2024
Response from UP on 2024/5/20
Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn & Suites.We sincerely appreciate and value your feedback as a Choice Privileges member. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!Sincerely,Umang PatelSleep Inn & Suites

10/10 Excellent

Ronald

Business traveler, Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The girl working breakfast was outside the motel or on her phone. The last time we stayed at this place the person working kept everything full and clean. She made you feel welcome. The maid service was outstanding.
Stayed 1 night in Mar 2024
Response from UP on 2024/5/20
Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn & Suites.We sincerely appreciate and value your feedback as a Choice Privileges member. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!Sincerely,Umang PatelSleep Inn & Suites

6/10 Okay

Kelly

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly front desk staff, comfortable bed, updated room. The toilet in our room didnt flush, unless we held the lever down. I did bring that up at check-out to let staff know. The breakfast wasn't that great. The staff when we checked in said they stopped doing eggs, and a lot of complaints so they might start it again at some point. She mentioned waffles and biscuits and gravy but no waffles. The biscuits were mostly burnt on the tops, so they looked like they were cooked too long. My bf said the coffee wasn't very good. They had hard boiled eggs, some yogurt, pasties, 2 cereals and some milk. The apple juice was blah. Otherwise, the staff and hotel was decent.
Stayed 1 night in Mar 2024

8/10 Good

Janell

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Area around property had zero outside sitting area.
Stayed 1 night in Mar 2024

10/10 Excellent

Darlene

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice dining options within walking distance, free bottled waters , good breakfast. Very Comfortable Beds & Pillows . Convenient stop over on our travels .
Stayed 1 night in Mar 2024

8/10 Good

Cheryl

Liked: Cleanliness, staff & service, amenities
I’m upset because the pool is closed and I wanted a pool
Stayed 1 night in Mar 2024

8/10 Good

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Room was good clean and a good size. A couple of dining options within walking distance. Continental breakfast options limited.
Stayed 1 night in Mar 2024

10/10 Excellent

David, Sun City Center

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful
Stayed 1 night in Jan 2024

8/10 Good

Dave

Traveled with family
Good place to stay. Breakfast has a good selection.
Stayed 1 night in Feb 2024

10/10 Excellent

Abigail

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff was very friendly and helpful.
Stayed 1 night in Feb 2024

10/10 Excellent

Mark, Helena

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay!
Stayed 3 nights in Feb 2024

10/10 Excellent

Keri

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Check in was smooth, friendly, and easy!
Stayed 1 night in Feb 2024

10/10 Excellent

THERESA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Barbara Vanden

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

STACEY

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable clean rooms. Perfect for a good night rest after traveling all day. The breakfast was also good, many choices for everyone.
Stayed 1 night in Feb 2024

10/10 Excellent

Joann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly and clean. Would stop there again.
Stayed 1 night in Feb 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Clean comfortable room.
Stayed 1 night in Feb 2024

10/10 Excellent

john

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and hotel Thank you
Stayed 1 night in Feb 2024

10/10 Excellent

Marilyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Steve

Very pleased
Stayed 1 night in Feb 2024

10/10 Excellent

Savant,

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

6/10 Okay

Juanita

Traveled with family
Liked: Staff & service
Disliked: Amenities
Noisy HVAC unit and freeway noise.
Stayed 1 night in Feb 2024

8/10 Good

Susan

Stayed 1 night in Feb 2024

10/10 Excellent

Jody

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Valerie

Liked: Cleanliness
Stayed 1 night in Feb 2024

8/10 Good

LORI

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet
Stayed 1 night in Feb 2024

10/10 Excellent

Lynda

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to a Walmart and a shopping center. Helpful staff too.
Stayed 1 night in Feb 2024

10/10 Excellent

Joseph

Stayed 1 night in Feb 2024