「Ron at the front desk was a rock star as I tried to check in and Hotels.com didn't notify Hampton Inn that I had a reservation. I had the paid receipt and itinerary number and still could not find the reservaiton. After 90 miniutes calling Hampton's number we found a phone number for Hotels.com and that customer service gentleman (I didn't catch his name) gave the hotel yet a different number to prove that I had a reservation and I was finally in the room 90 minutes after walking in the...
「Ron at the front desk was a rock star as I tried to check in and Hotels.com didn't notify Hampton Inn that I had a reservation. I had the paid receipt and itinerary number and still could not find the reservaiton. After 90 miniutes calling Hampton's number we found a phone number for Hotels.com and that customer service gentleman (I didn't catch his name) gave the hotel yet a different number to prove that I had a reservation and I was finally in the room 90 minutes after walking in the...
Annette