住宿內部

曼徹斯特大不列顛飯店的評分

3 out of 5
曼徹斯特大不列顛飯店
35 Portland Street, Manchester, England

評論

5.8
10 分,有夠讚;2049 則評論中有 364 則" "
8 分,不錯哦;2049 則評論中有 410 則" "
6 分,一般般;2049 則評論中有 398 則" "
4 分,不太好;2049 則評論中有 316 則" "
2 分,很糟糕;2049 則評論中有 561 則" "

6.4/10

整潔度

6.2/10

員工素質

6.0/10

設施服務

5.6/10

住宿環境和硬體

5.8/10

環保程度

評論

2/10 很糟糕

KAI SING

不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
This is the worse experience in this hotel. It was noisy all night. The staff knocked my door at 10pm while i was sleeping and asking me whether i am showing with lots of water on the floor because downstair is leaking. I am sorry but i think the crack on the bathroom wall caused this problem thousands of times before. It was not my fault, i finished my shower 30mins ago and the bathroom has no water on the floor
於 2024 年 4 月住了 3 晚

4/10 不太好

真實旅客

不喜歡:住宿環境和硬體
於 2023 年 10 月住了 1 晚

4/10 不太好

ka chun

不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
太殘破
員工態度惡劣,房間設備殘舊,洗手間門無法關上,欠缺空調,wi-fi要另外付費…
於 2023 年 6 月住了 3 晚

2/10 很糟糕

Tin Sang

於 2023 年 1 月住了 1 晚
Maria 於 2023年2月8日回覆
Dear Tin Sang,Thank you for taking the time to provide us with feedback. While I wish you had a better experience during your stay it is feedback like your we learn from. Please be assured we will follow up on your feedback with our team members.I hope this experience will not discourage you to stay with us again in the future.Kind regards,Maria

10/10 有夠讚

Kwan In

於 2022 年 11 月住了 1 晚

8/10 不錯哦

King Hang

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2022 年 10 月住了 3 晚
Mike 於 2022年11月8日回覆
Britannia Manchester HotelDearYour feedback means a lot to our team. Thank you for taking the time to leave us this review!Kind regardsCustomer services TeamBritannia Manchester Hote

6/10 一般般

sin ka

家庭旅遊
地點一流。
其實酒店相當有特式,很有英國風,地點優越,去大部份景點都不用坐車,但房內沒有WIFI, 但價錢算合理。
於 2022 年 7 月住了 1 晚

8/10 不錯哦

KAM HUNG

於 2022 年 6 月住了 2 晚

10/10 有夠讚

Kar wing

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2022 年 6 月住了 17 晚

6/10 一般般

xiuqian

於 2022 年 6 月住了 1 晚

6/10 一般般

All-Ways

不喜歡:住宿環境和硬體
於 2022 年 5 月住了 3 晚

4/10 不太好

KAI CHUN

喜歡:員工素質
不喜歡:住宿環境和硬體
冇暖氣後來投訴後,員工即時比我暖風機,二是頭20分鐘足免費綱线,後收7英磅,三是入住下午四點,退房早上十点,我去過咁多國家酒店,未遇過這情況。
於 2022 年 3 月住了 1 晚

8/10 不錯哦

chun man

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2022 年 1 月住了 2 晚

6/10 一般般

Matthew

情侶出遊
喜歡:整潔度和員工素質
於 2024 年 5 月住了 2 晚

4/10 不太好

Paige

團體旅遊
不喜歡:員工素質、設施服務和住宿環境和硬體
My door didn’t lock, dirty hotel, my tv did not work and room was awful. The staff at reception were useless. Rang them multiple times and no answer
於 2024 年 5 月住了 1 晚

8/10 不錯哦

Phillip

團體旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
.
於 2024 年 4 月住了 1 晚

8/10 不錯哦

Tracy

情侶出遊
喜歡:整潔度、員工素質和住宿環境和硬體
Good for airport stay
於 2024 年 4 月住了 1 晚

6/10 一般般

Anita

喜歡:整潔度和住宿環境和硬體
於 2024 年 4 月住了 1 晚

10/10 有夠讚

Mussyeb Ali

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Can You please provide me the number of the owner of this hotel? I am pleased with the services and would like to share my feedback with him.
於 2024 年 4 月住了 2 晚

2/10 很糟糕

Emanuel

不喜歡:整潔度、員工素質和住宿環境和硬體
Poor staff service. Things missing in the bedroom, no fridge, no air-conditioning, noisy etc. I didn't like. To expensive and horrible services
於 2024 年 4 月住了 3 晚

10/10 有夠讚

STELLA

喜歡:整潔度
於 2024 年 4 月住了 1 晚

6/10 一般般

Maggie

情侶出遊
喜歡:員工素質
不喜歡:住宿環境和硬體
The rooms are very basic with quite old fittings and bathroom. Everything worked and the room was clean . The windows and externals needed some cleaning and maintenance.
於 2024 年 4 月住了 1 晚

8/10 不錯哦

Rune

喜歡:住宿環境和硬體
於 2024 年 4 月住了 2 晚

2/10 很糟糕

Khalid

不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Very poor room quality
於 2024 年 4 月住了 1 晚

6/10 一般般

Dona

商務旅客
喜歡:整潔度
不喜歡:住宿環境和硬體
Hotel was very busy with long queues to check in . Receptionists looked tiered with no smiles on their faces. Menus are not Vegan friendly. I had to eat outside. Room was just right and clean . Ideal for my one night stay for work purpose.
於 2024 年 4 月住了 1 晚

8/10 不錯哦

Margaret

喜歡:整潔度和員工素質
Central location for transport. Staff helpful but it is what it is - wait for water to heat up - basic room facilities
於 2024 年 4 月住了 1 晚

2/10 很糟糕

Hin Lap

不喜歡:整潔度、員工素質和住宿環境和硬體
Poor service and quality
於 2024 年 4 月住了 9 晚

10/10 有夠讚

Aquiles

情侶出遊
喜歡:整潔度、員工素質和住宿環境和硬體
Very close to transport hubs and within walking of all the things l neede to do.
於 2024 年 4 月住了 2 晚

4/10 不太好

Lynn christine

家庭旅遊
喜歡:整潔度、員工素質和設施服務
不喜歡:住宿環境和硬體
needs up dating staff was good and helpfull
於 2024 年 4 月住了 2 晚

2/10 很糟糕

Steven

情侶出遊
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Could be nice but old and rundown. Stains everywhere in bedroom.
於 2024 年 4 月住了 1 晚

10/10 有夠讚

Thomas

喜歡:整潔度和員工素質
於 2024 年 4 月住了 1 晚

4/10 不太好

Christopher

不喜歡:員工素質和住宿環境和硬體
I stayed at this hotel for 1 night 6-7 April. With most hotels of 3 stars & above, for 'single occupancy' you can expect a double bed. Not this one. The room was small with a single rather rickety bed. The hair dryer didn't work. There was no value connected with my stay. The room was grossly over-priced at £159. Booked via Expedia & advertised as 'including breakfast, on checking in I was told breakfast was not included. Altogether then, a forgettable stay
於 2024 年 4 月住了 1 晚

8/10 不錯哦

Maria

團體旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
Our room and bathroom were clean and suitable for our overnight stay. It was a windowless room but perfectly adequate for our purposes. I have stayed here before and would do so again. The staff were pleasant and professional.
於 2024 年 3 月住了 1 晚

4/10 不太好

Liam

喜歡:員工素質
不喜歡:整潔度、設施服務和住宿環境和硬體
Room was a through route to the lift machine room. Could not adjust the heating and the window was so small it made no difference. Shower did not work. Obvious paint chipping on walls.
於 2024 年 3 月住了 1 晚

8/10 不錯哦

Jack

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 1 晚

6/10 一般般

Peter

家庭旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
One night stay, comfortable bed and a proper pillow that doesn’t vanish when you put your head on it.
於 2024 年 3 月住了 1 晚

6/10 一般般

Sarah Jane

It was very noisy at night so no sleep Traffic, sirens and noisy neighbours at 3am for quite a while.
於 2024 年 3 月住了 1 晚

10/10 有夠讚

andrew

於 2024 年 3 月住了 1 晚

8/10 不錯哦

Paul

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
It was very dated but it also was unique, i stayed 2 nights room was large for a solo traveller, near all the places i needed to go
於 2024 年 3 月住了 2 晚

10/10 有夠讚

Philip

團體旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Room clean and comfy, good breakfast good bar area
於 2024 年 3 月住了 1 晚

10/10 有夠讚

Miles

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
This was my second stay at the Britannia Hotel and i have always been found the staff to be very attentive, nothing is ever too much trouble for them, from the domestic staff to the waiting on staff and beyond. I'd like to take this opportunity to say a huge thank you for always making me feel so welcome. Regards, Miles
於 2024 年 3 月住了 1 晚

10/10 有夠讚

Rajeshwar

Room heaters not working
於 2024 年 3 月住了 1 晚

10/10 有夠讚

Sandra

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Comodidad y espaciosa. Estuvimos muy a gusto.
於 2024 年 3 月住了 1 晚

10/10 有夠讚

Jana

於 2024 年 3 月住了 1 晚

8/10 不錯哦

Paul

情侶出遊
喜歡:整潔度和員工素質
Great location, rooms bit dated.
於 2024 年 3 月住了 1 晚

10/10 有夠讚

Lynn christine

情侶出遊
喜歡:整潔度和員工素質
不喜歡:設施服務
dated deco needs refurning in rooms
於 2024 年 3 月住了 2 晚

6/10 一般般

Peter

商務旅客
The decor is very outdated, and there was a weird smell in the lobby. Room was fine for one night but that would be my maximum stay. Staff were friendly and helpful, but the hotel itself is a bit grubby and old.
於 2024 年 3 月住了 1 晚

8/10 不錯哦

Andrea

於 2024 年 3 月住了 1 晚

6/10 一般般

Sean

於 2024 年 3 月住了 2 晚

8/10 不錯哦

Joaquin

情侶出遊
They should have FREE of charge WiFi in the rooms 🤓
於 2024 年 3 月住了 1 晚