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"Room comfortable with nice toiletries, staff very polite and helpful.The hotel is right in the heart of York with everything a short distance away. If you’re using the valet parking service it’s £35 per night and not £30 as stated on Expedias website. All in all a very pleasant 2 night stay. "

"LOVELY HOTEL. BREAKFAST A BIT BASIC BUT OVERALL OKAY, FOR THE PRICE CAN'T GO TOO WRONG"

"Faded grandeur. Beautiful entrance and lobby and public areas. Rooms very dated and basic. Mould in shower, small room, poor and limited dated furniture. Nice staff. Probably value for what I paid. Only great issue… noise from plumbing. If rooms use their radiators and turn them up knocking sound reverberates around rooms, disturbing sleep. Mentioned to reception, not really interested. A lovely faded gem, and a place I’ve wanted to stay in for a while. So enjoyed experiencing a journey back to perhaps a different time. Did note however check in chaos when it was busy… queue round the lobby at one point, so best advice check in handy otherwise you are in for a long wait. "

"Big and clean hotel. Very polite staff. Good pool and steam room/sauna."

"Room was a little bit small, the teaspoon was dirty, and the choice of tap for the bathroom I don’t think it is the right one, but despite the negatives comments, I did have a nice stay."

"We had the most gorgeous stay… staff were really helpful. Our suite was gorgeous. Easy and convenient for York city centre and walking everywhere. Will 100% be back! Thank you "

"Location fabulous! Walkable to all the main attractions and the numerous restaurants in York!"

"Room temperature very good close to town "

"Good selection of bars, restaurants and shops nearby. Attentive staff"