「Nothing great to talk about the hotel. Ok to stay if you don't expect much in terms of service. Passable!!!
We had to ask for cups & towel in the room which was not provided. Housekeeping for daily cleaning was sent after we asked. Bed linen looked crumpled and overall toilet fitting and floor looked worn out.
The recepitionionist kept asking me for room tariff to be paid even though I had paid everything on Hotels..com at the time of booking. Later he called his supervisor who sorted the issue....
「Stayed 2 nights at the property. The staff were super helpful and called up auto rickshaws when needed. Loved their attention to detail with regards to customer service. If I had to nit pick it would be the lack of lounge chairs by the pool. Great experience overall. 」
「wifi is spotty. staff is meh. food is good both in room and in the restaurant below. clean and quiet. tv is small. there is no menu card or instructions in the room」
「- Location is beside a stagnant backwater area.
- The backwater is extremely filthy and a perfect breeding ground for mosquitos.
- Human waste and other filthy waste in the water around the resort causing toxic smell and environment. 」
「Asked the staff to clean the room and went out for 5 hours. Came back and the room was found not cleaned. And thent he cleaning staff came to clean the room later the evening. Also they charge a huge amount of money for early check-in even if the rooms were free. But the hotel room is good and the location is peacefully.」
「Horrible staff, did not honor the booking, the booking was for standard romm with a twin bed, they said the booking was for single bed and charged 1300 extra. Food and cleanliness the less spoken the better. Arrogant, staff. 」