What a lovely break - we haven’t been on holiday in over 4 years.. this was the perfect one back! It was super relaxing, the all inclusive food was always interesting and had a large range to choose from. The staff (especially in the restaurant) where wonderful I believe his name was Sofkolis (apologies if wrong) was a star, he already knew what drinks we wanted as we were arriving. A lovely place for a relaxing break!
Meg
於 2024 年 4 月住了 6 晚
4/10 不太好
Irene
家庭旅遊
2024年4月16日
喜歡:整潔度
不喜歡:員工素質
The checkin was terrible due to a discrepancy between the booking with Expedia and the resort. Expedia was quick to provide info to the resort but the resort wouldn’t accept the information. We spent 2 hours at the checkin counter and asked to have a room and then I continued to work on getting a resolution, which didn’t happen until the next day. Gianni’s at the front desk was terrible, rude and disrespectful! However the other staff were very friendly at the buffet restaurant and at the bar pool. Mario at the bar was excellent! The room was very clean. Thongs were not fully open and so the a la cart restaurant was not available for us to book during our 3 night stay, there were no shows or theme restaurant available. The beach is beautiful, you can walk for miles in both directions but it was difficult to find a chair that wasn’t dirty, lots of bird poop. The buffet restaurant food was great but they have set hours for breakfast, lunch and dinner, so food is not available 24/7 as an all inclusive, I am used to having that service. We played mini putt golf and it was fun even though it is in rough shape. Ball went into the hole and never came out so we had to go and ask for another ball! We went out to a Thalassina Aura restaurant across the street and they had live entertainment and was a lot of fun! Crete is a beautiful island and would highly recommend!
Irene
於 2024 年 4 月住了 3 晚
10/10 有夠讚
Nadine
2023年11月22日
Nadine
於 2023 年 10 月住了 6 晚
10/10 有夠讚
Frederik Gerardus Maria van der
2023年11月8日
喜歡:整潔度、員工素質和住宿環境和硬體
Alles was goed
Frederik Gerardus Maria van der
於 2023 年 10 月住了 9 晚
10/10 有夠讚
Vivien
2023年10月30日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Vivien
於 2023 年 10 月住了 2 晚
10/10 有夠讚
ANNE-SOPHIE MARIE
2023年10月25日
喜歡:整潔度、員工素質和住宿環境和硬體
I spent incredible time in Civitel Hotel which is absolutely fantastic, nothing is missing there ...
I would like to especially thanks John at the reception, and the amazing staff who had been so gentle and considerate with me ....
What a surprise when they brought me a birthday cake that i was not expected .... And cherry on the cake , the upgrated me in a wonderful room .....
So don't hesitate to book at this hotel , you won't be desappointed
Thanks all, and see you soon <3
ANNE-SOPHIE MARIE
於 2023 年 10 月住了 4 晚
10/10 有夠讚
Silvia
親子旅遊
2023年10月24日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Ho soggiornato in questa struttura a metà ottobre con mio marito e mio figlio.
Siamo rimasti estremamente soddisfatti da tutto.
Ottimo cibo ed in grandi quantità, personale cortese e disponibile, struttura recentemente ristrutturata e tenuta in modo impeccabile.
Camera molto spaziosa ed insonorizzata.
Posizione che ti consente comodamente di raggiungere qualsiasi posto.
Nulla da dire, lo consigliamo assolutamente!
Silvia
於 2023 年 10 月住了 7 晚
10/10 有夠讚
Pascal
2023年10月22日
Pascal
於 2023 年 10 月住了 1 晚
10/10 有夠讚
richard
情侶出遊
2023年10月16日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
From check-in to departure, the hospitality and service were high. Upon arrival, we immediately received a room upgrade and a voucher for a free dinner without asking. We arrived late at the location and the reception was attentive enough to inform us that - if we wanted - we could quickly use the buffet in the restaurant before the kitchen closed. Check-in was possible later. Very nice!
Upon departure we received a nice bottle of Greek olive oil. Other wishes during our stay were also no problem. We even received a packed lunch one day when we visited the city.
In short: super hospitable and it gave us a wonderful holiday feeling.
The only downside was the leaking shower, which meant that the bathroom floor kept getting wet and we had to (unnecessarily) sacrifice a towel every time. Although reported twice, the leak was not resolved during our stay. It caused an inconvenience, but is especially inconvenient for the hotel itself if this is not repaired.
richard
於 2023 年 10 月住了 6 晚
10/10 有夠讚
Lukas
2023年8月4日
喜歡:整潔度、員工素質和住宿環境和硬體
Das Bar- sowie das Buffetteam sind mega freundlich und sehr bemüht
Viel Dank