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"The staff is what makes this place outstanding. They are professional, unfailingly polite and helpful. You feel like an important, valued guest. Everyone greets you, hand over heart, day or night, whether you have interacted with them previously or not. They are appropriately engaging. Some have the most delightful sense of humor. If you have an issue with the staff, make no mistake, YATA. Couple this staff with the most gorgeous island I have ever seen, and you have a winning combination."

"I had a wonderful stay at the Jen Maldives. The room was met expectations of a high standard hotel. There were a few issues that needed to be addressed, but they were attended to immediately i.e., a TV not working. The staff stood out as being very attentive and supportive. At breakfast the head of staff, Riyaz, made time to speak with me and give me some encouraging thoughts about Male, which re-assured me regarding things such as safety etc. This encouraged me to go out and explore Male, which I may not have been so keen to do otherwise. The housekeeping staff were also fantastic, such as Shani, who were constantly polite and made the room up really well. The staff are consistently respectful and helpful, with those at the desk helping make important phone calls when needed, and assisting regarding transfers and any other advice required. The food was really good, which the restaurant having a really good selection and varying prices. It was also good to use the gym and to relax by the pool. Overall, I would recommend staying at the JEN and would be happy to stay there again!"