overall the building was lovely reception stunning staff efficient room was lovely absolutely sufficient quiet setting in a village room iron and board trouser press fan safe and small fridge which was a god send we didn’t use the pool or sauna lots of building work going on all around. 3 complaints my daughter paid extra for a bigger bed the bases were separate as were the mattresses nothing to hold them together so kept coming apart thru the night sheets didn’t fit the bed properly soon as you moved they came away from the bed 1 mattress was completely insufficient in support and you dipped in the middle and slopes down to the floor from the middle onwards the pole in the shower was dirty and at one end was supported by folded cardboard so it fit the space my daughter is 18 works 2 evenings a week and booked this stay as a treat for my birthday feeling gutted she spent nearly 140 pounds the breakfasts were very good selection but mostly luke warm at best the most important part of the stay was the sleep and i didn’t have a good one i will be calling the hotel direct to make a complaint
Chloe
於 2022 年 4 月住了 1 晚
4/10 不太好
Matthew
2022年4月11日
Matthew
於 2022 年 4 月住了 1 晚
4/10 不太好
Lynn
2022年4月11日
不喜歡:住宿環境和硬體
Soundproofing Needed
The corridor and rooms are far too noisy. The air conditioning didn’t work. The breakfast room was filled with builders taking huge amounts of food. The bathrooms were tatty and when moved to Executive Room the bed and pillows were as hard as anything and super uncomfortable.
The linens were good, very good. As were the bathroom accessories like shampoo and conditioner etc.
They now don’t offer razor pack so remember yours.
A lot of work is happening at the hotel, you do not hear it but hopefully the upgrade will sort out my stated tattiness.
Staff very help, polite and understanding.
Breakfast selection is stunningly good.
Don’t like the fact of having to book a time for breakfast or the pool rather than just going when you want, but that’s COVID and hopefully it will change.
Parking is lovely, as are the lifts and there are lots of antibacterial gel dispensers around.
If the rooms can be more soundproofed the hotel is a winner but loudmouth guest’s who are selfish spoiled it for us.
Lynn
於 2022 年 4 月住了 1 晚
10/10 有夠讚
Mary
2022年3月31日
Mary
於 2022 年 3 月住了 1 晚
8/10 不錯哦
Erin
情侶出遊
2022年3月24日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Very helpful and friendly staff, room and view was beautiful!