Schönes und sauberes Hotel. Das Frühstück ist sehr reichhaltiges mit indonesischer Küche. Ein grosses Restaurant im 4.Stock, bis 24:00 Uhr geöffnet. Die Zimmer sind gut, aber sehr hellhörig. Neben dem Hotel gibt es eine große Mall (Shoppingcenter MOG) mit direktem Zugang vom Hotel zur Mall.
Wolfgang Helmut
於 2025 年 6 月住了 7 晚
8/10 不錯哦
Matthias
2025 年 1 月 2 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Hotel ist direkt an einem Einkaufszentrum. Mit nur 2 Liften für 11 Etagen, wartet man manchmal bis zu 5 Minuten.
Matthias
於 2024 年 12 月住了 2 晚
6/10 一般般
Paul
家庭旅遊
2024 年 10 月 23 日
喜歡:員工素質
不喜歡:住宿環境和硬體
Satisfactory Stay without much high expectation.
The staff services were excellent accept for one of the car park exit attendant who insisted that my Indonesian friend are not entitled to free parking even thou he was a guest of the hotel staying for 4 nights. He paid to avoid further issue.
There was a big sign "FREE PARKING" at the reception. I guest this is culturally wrong to be happening to their own country folks.
My friend was staying in the 2nd room booked by me as a customer of the hotel throughout our 2nd stay.
The room upkeep had to be refreshed as molds and cracks can be seen in the toilets.
The shower cubicle floor should be treated with anti skid as they are very slippery when wet.
Towels are too worn out.
Bedroom is comfortable and clean.
Overall our stay is considered satisfactory with not having to expect more.
Hope that the hotel can improve on the toilet issues so that I we can consider staying with them again.
Paul
於 2024 年 10 月住了 4 晚
10/10 有夠讚
KAN SHING
2024 年 8 月 8 日
KAN SHING
於 2024 年 8 月住了 1 晚
10/10 有夠讚
Hayatullah
家庭旅遊
2024 年 6 月 19 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Nice and clean hotel room with friendly and helpful staff. Next to shopping mall with food court.
Hayatullah
於 2024 年 6 月住了 4 晚
10/10 有夠讚
donhee
2024 年 1 月 18 日
donhee
於 2023 年 10 月住了 2 晚
8/10 不錯哦
johannes
家庭旅遊
2023 年 12 月 7 日
喜歡:員工素質和客房舒適度
Good hotel
The staffs were amazingly polite.
I booked room only without the breakfast but they gave me free breakfast anyway.
The room was average, cracked wall here and there.
A little mold in the bathroom I think it's a common thing in tropical countries.
We stayed there for 9 days, they never changed the bed sheets or replaced the coffee cups with the clean ones unless we put the spoons inside the cups.
But overall, it was an excellent stay.
johannes
於 2023 年 11 月住了 9 晚
8/10 不錯哦
Rajesh
家庭旅遊
2023 年 10 月 11 日
喜歡:整潔度、員工素質和客房舒適度
Family staycation
Overall our stay at this hotel was just ok. Nothing special about the hotel except for the location that is next to the mall. It was very difficult to get a parking spot and sometimes we had to park at the mall's parking lot. The interior design of the hotel makes the hotel looks old, in my opinion. The amenities were not as complete as other hotels I stayed in with the same rate. However, they gave us some complimentary drinks. The breakfast was ok with one or two dishes that hit the spot.
Rajesh
於 2023 年 9 月住了 2 晚
2/10 很糟糕
HITOSHI
商務旅客, 團體旅遊
2023 年 9 月 17 日
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Brown water comes out of the shower.
HITOSHI
於 2023 年 9 月住了 3 晚
4/10 不太好
Yuwanta
2023 年 6 月 30 日
不喜歡:整潔度、員工素質和住宿環境和硬體
it’s not international standards
Yuwanta
於 2023 年 6 月住了 1 晚
10/10 有夠讚
Armine
2022 年 11 月 4 日
Armine
8/10 不錯哦
anna
2022 年 9 月 18 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Good
anna
於 2022 年 9 月住了 2 晚
6/10 一般般
Lokadjaja
家庭旅遊
2020 年 1 月 8 日
Just standard hotel but connected to the mall
Just standard hotel room and nothing special...the plus point is due to connected to the mall, that's why make us easier to get food and other things
Lokadjaja
於 2019 年 12 月住了 1 晚
10/10 有夠讚
Bee Wah
2019 年 10 月 29 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Great place for family
It’s so convenient as nearby mall and many eateries
Bee Wah
於 2019 年 10 月住了 2 晚
8/10 不錯哦
真實旅客
2019 年 4 月 23 日
真實旅客
於 2019 年 4 月住了 2 晚
10/10 有夠讚
Li Qi
2019 年 4 月 18 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Convenient and comfortable hotel
Cosy, comfortable hotel connected to a large shopping centre - Central Mall in Surabaya. Plenty of food options and some decent shopping to be done. There's a supermarket as well. This is very convenient for families, or solo travellers who may not wish to venture too far from the hotel for meals or groceries. The staff is very friendly and helpful as well! I will definitely stay there again if I visit and highly recommend others to do the same.
We came around 7pm at the hotel. Asked the receptionist to get us the non-smoking room and the room location not very far from the elevator. The receptionist said OK with a big smile. But, what we got??? A smoking room and the location far from the elevator :( Not only that, the room seem unprepared. Hand towel and the toiletries was not available. We had to call room service several times to get them providing those things.
During breakfast, the food taste was nothing special and far from 4-star hotel standard.
Overall, I feel disappointed with this hotel.
Etta
於 2018 年 12 月住了 1 晚
8/10 不錯哦
真實旅客
2018 年 12 月 27 日
喜歡:整潔度、員工素質和客房舒適度
真實旅客
於 2018 年 12 月住了 3 晚
6/10 一般般
Richard
2018 年 12 月 11 日
喜歡:員工素質
不喜歡:住宿環境和硬體
Overall good stay but i must say the breakfast @restaurant is disappointed and should offer better food and choices.