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Helena Guest House

2.5 star property
Helena Guest House delivers a peaceful retreat in Klojen with its garden sanctuary, while practical amenities like WiFi and bike rentals enhance the stay

Choose dates to view prices

Helena Guest House sits in central Klojen, where guests can relax in the tranquil garden or unwind on the spacious terrace. The property provides in-room WiFi for staying connected, offers convenient bike rentals for local exploration, and handles dry cleaning and laundry needs.

Reviews

6.6 out of 10

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Laundry
  • Housekeeping
  • 24/7 front desk
The current price is NT$457
NT$553 total
includes taxes & fees
Jul 12 - Jul 13

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Deluxe Double or Twin Room

In-room safe, free WiFi, bed sheets

Deluxe Double or Twin Room

  • City view
  • 194 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Superior Double or Twin Room

In-room safe, free WiFi, bed sheets

Superior Double or Twin Room

  • 194 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds
  • Free WiFi
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About the neighborhood

Klojen, a neighborhood in Malang, is home to Helena Guest House. Balai Kota and Alun-Alun Kota are local landmarks, and the area's natural beauty can be seen at Alun-Alun Tugu Malang and Taman Rekreasi Kota. Brawijaya Edupark and Kampung Biru Arema are also worth visiting. Visit our Malang travel guide
View more Guest Houses in Malang
Map
Jl. Muria No.5 Oro-Oro Dowo Klojen, Malang, East Java, 65112

What's nearby

  • Jl Besar Ijen
    10 min walk - 0.9 km
  • MOG Mall Olympic Garden
    14 min walk - 1.2 km
  • Alun-Alun Tugu Malang
    15 min walk - 1.3 km
  • Balai Kota
    16 min walk - 1.4 km
  • Alun-Alun Kota
    19 min walk - 1.7 km

Getting around

  • Malang Train Station
    6 min drive
  • Blimbing Station
    15 min drive
  • Malang (MLG-Abdul Rachman Saleh)
    31 min drive

Restaurants

  • AB Kitchen
    3 min walk
  • Soto Ayam Mitra
    3 min walk
  • Masakan Jalan Merapi Pojok
    3 min walk
  • Kober Mie Setan
    3 min walk
  • Warung Ahog
    2 min walk

About this property

Helena Guest House

  • Guesthouse located in Klojen
  • Take advantage of a terrace, a garden, and dry cleaning/laundry services at Helena Guest House. Stay connected with free in-room WiFi.
  • You'll also enjoy perks such as:
    • Free self parking
    • Bike rentals, express check-out, and express check-in
    • A 24-hour front desk, a water dispenser, and a TV in the lobby
  • Room features
  • All guestrooms at Helena Guest House boast comforts such as air conditioning, in addition to amenities like free WiFi and safes.
  • Other amenities include:
    • Showers and free toiletries
    • LED TVs with cable channels

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Things to do

  • Bicycle rentals
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Garden
  • Terrace

Accessibility

  • No elevator

More

  • No plastic drinking straws
  • Reusable cups
  • Smoking not allowed
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Shower
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 3:00 AM
Early check-in subject to availability
An early check-in fee will be charged
Late check-in subject to availability
Late check-in fee: 50-percent of room rate for check-in between 10:00 AM and 11:30 AM
Express check-in available
Minimum check-in age: 15

Check-out

Check-out before 11:30 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee: 50-percent of room rate for check-in between 10:00 AM and 11:30 AM
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash

We should mention

This property does not have elevators

Frequently asked questions

Is Helena Guest House pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Helena Guest House?

As of 2026/7/11, prices found for a 1-night stay for 2 adults at Helena Guest House on 2026/7/12 start from NT$457, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is free at this property.

What time is check-in at Helena Guest House?

Check-in start time: 2:00 PM; Check-in end time: 3:00 AM. A fee applies for early check-in (subject to availability). Late check-in is available from 10:00 AM– 11:30 AM for a fee of 50%.

What time is check-out at Helena Guest House?

Check-out is at 11:30 AM. Late check-out is available for a fee (subject to availability).

Where is Helena Guest House located?

Located in Klojen, this guesthouse is within a 15-minute walk of Jl Besar Ijen, Museum Brawijaya, and Kampoeng Heritage Kajoetangan. MOG Mall Olympic Garden and Brawijaya Edupark are also within 15 minutes. Malang Train Station is 20 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Helena Guest House Reviews

6.6

7.6

Cleanliness

6.0

Amenities

7.6

Staff & service

7.0

Property conditions & facilities
Rating 10 - Excellent. 1 out of 4 reviews
Rating 8 - Good. 1 out of 4 reviews
Rating 6 - Okay. 0 out of 4 reviews
Rating 4 - Poor. 2 out of 4 reviews
Rating 2 - Terrible. 0 out of 4 reviews

Reviews

Verified

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, amenities
Kamer was sober maar schoon. Faciliteiten erg slecht. Er was geen personeel wat engels sprak. Wij hadden iedere keer bij de receptie een bewaker zitten die helemaal niet verstond. Ander personeel niet gezien. Ontbijt was slecht en hadden geen keuze gekregen de avond ervoor dus kregen volgende ochtend zomaar wat. Omdat we dag daarop vroeg weg gingen had onze chauffeur om een ontbijtpakket gevraagd maar deze was er niet die ochtend en verder ook helemaal geen personeel te vinden behalve de bewaker. Het is meer een hostel vooral voor de locals en niet ingesteld op buitenlandse gasten.
Stayed 2 nights in Aug 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the best place to stay in the central city, especially if you want to walk around and enjoy the beauty of Malang. The property is in a quiet, lovely, neighborhood, but close enough to walk to car free day, the market at Oro-Oro Dowo, and the Malabar City Forest, as well as other places around Jalan Semeru. The rooms are spacious and super clean with beds with nice linens, the staff is always friendly and they treat guests with kindness.
Stayed 1 night in Jul 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Lumayan... Anak2 betah menginap di sini... Kalo pagi suasana sekitar sangat nyaman untuk jalan2...
Stayed 1 night in Apr 2019
Verified

4/10 Poor

ita

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2023