The hotel was close during pkp..but why open for stay..i want my money back😡😡
真實旅客
於 2020 年 12 月住了 1 晚
2/10 很糟糕
真實旅客
家庭旅遊
2020年1月29日
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The Hotel ans the staff both are pathetic. To begin with Hotel does not look like how it is in the pictures, the rooms are clean, toilet are really bad, poor internet connectivity. far from city center, staff didn't clean the room everyday, don't give additional water bottles or coffee, broken toilet locks.
At the onset after reaching the hotel reception, we are asked to pay some 36 RM, I don't know why. After that make you wait for 30 mins at the reception to get the room keys.
I will never ever book through Expedia for providing wrong information on hotel. In my view the hotel shud be 1* maximum.
真實旅客
於 2020 年 1 月住了 3 晚
10/10 有夠讚
真實旅客
2020年1月27日
真實旅客
於 2020 年 1 月住了 1 晚
4/10 不太好
Prakash
家庭旅遊
2019年12月18日
不喜歡:住宿環境和硬體
Not as what I expected
I didn't get the room I booked.. No 32inch TV.. No mini fridge...
Prakash
於 2019 年 12 月住了 2 晚
8/10 不錯哦
真實旅客
家庭旅遊
2019年12月7日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
comfortable & affordable
真實旅客
於 2019 年 11 月住了 1 晚
8/10 不錯哦
yanyan
團體旅遊
2019年12月6日
喜歡:整潔度和員工素質
overall okay since its school holiday. quite full
yanyan
於 2019 年 11 月住了 1 晚
8/10 不錯哦
Song
家庭旅遊
2019年12月4日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Song
於 2019 年 12 月住了 1 晚
2/10 很糟糕
Melissa
2019年12月2日
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Bad experience. Dirty toilet. Leaking air con. Unfriendly staff.
So, after I checked in to this hotel, I went into my room and found that the toilet is not well cleaned, there is some paint debris on the floor and also the water sound after flushing the toilet bowl is awfully loud. On top of that, while I was resting on the bed under the air-con (just opened for 5 - 10 mins), the air con started to leaked and wet the bed and me.
The unpleasant experience leads me to the counter and request for a refund, which I do not plan to stay in the mentioned hotel anymore. The staffs then deny of such incident (even after I showed them the footage of leaking) and refused to refund.
While others opinion may vary, I am just sharing my experience with this hotel. Above is what I have encountered few days ago, I advise people who are considering this hotel to stay at your own risk.