外觀
查看供應情況

TF 河畔飯店的評分

3 out of 5
TF 河畔飯店
No 2 Jalan Munshi Abdullah, Malacca City, Melaka

評論

8.2

非常好

10 分，有夠讚；114 則評論中有 39 則" "
8 分，不錯哦；114 則評論中有 51 則" "
6 分，一般般；114 則評論中有 18 則" "
4 分，不太好；114 則評論中有 4 則" "
2 分，很糟糕；114 則評論中有 2 則" "

8.2/10

整潔度

8.4/10

員工素質

7.6/10

設施服務

7.6/10

住宿環境和硬體

7.4/10

環保程度

評論

8/10 不錯哦

Wai Fun

喜歡：整潔度、員工素質和住宿環境和硬體
於 2019 年 9 月住了 1 晚

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 7 月住了 1 晚

6/10 一般般

SWEE MON

不喜歡：住宿環境和硬體
於 2019 年 4 月住了 1 晚

6/10 一般般

Albert

情侶出遊
喜歡：員工素質
不喜歡：設施服務和住宿環境和硬體
Do not expect much for a budget hotel
於 2023 年 11 月住了 3 晚

8/10 不錯哦

Zaiton

家庭旅遊
喜歡：整潔度
不喜歡：設施服務
Location by the Melaka river and near many of the city’s attractions
於 2023 年 11 月住了 1 晚

6/10 一般般

SHARIFAH NAFIZAH

團體旅遊
喜歡：整潔度、住宿環境和硬體和客房舒適度
於 2023 年 9 月住了 2 晚

8/10 不錯哦

Masako

喜歡：整潔度、員工素質和住宿環境和硬體

10/10 有夠讚

Changsoo

於 2023 年 9 月住了 1 晚
TFRH 於 2023年9月12日回覆
Hi ChangsooThank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service.. We are pleased that you found value and hospitality during your stay. We look forward to seeing you on your next trip to out hotel!Best Regards from TFRH Management Team

6/10 一般般

Tsukumo

於 2023 年 8 月住了 1 晚

6/10 一般般

真實旅客

不喜歡：員工素質和住宿環境和硬體
値段を考えると相応
値段が安いので質やサービスは相応かと思おいます。 良かった点 ジョンカーストリートまで近い 部屋が割と広い 良くない点 ドライヤー無い シャワーがほぼ冷水 冷蔵庫ない ポット無いのにコップやお茶のパックはある チェックイン時にデポジットが現金で取られる。また、税金か手数料も別途必要。 窓は開かない 値段が安いので、まあ相応かとおもいます。
於 2023 年 8 月住了 1 晚
OM 於 2023年8月24日回覆
We really appreciate all your comments and will try to improve it in the future.Thank you.

8/10 不錯哦

Rabecca

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 8 月住了 1 晚

10/10 有夠讚

SUHAILAH

喜歡：整潔度、住宿環境和硬體和客房舒適度
於 2023 年 8 月住了 1 晚

10/10 有夠讚

YURIE

喜歡：員工素質
不喜歡：整潔度和住宿環境和硬體
於 2023 年 8 月住了 2 晚

8/10 不錯哦

Monica

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Overall rating 8/10. No toothbrush, Colgate and hair dryer provided. that the washroom was abit dirty except that all good
於 2023 年 7 月住了 1 晚
OM 於 2023年8月24日回覆
We really appreciate all your comments and will try to improve it in the future. Thank you

2/10 很糟糕

Partiben

於 2023 年 7 月住了 1 晚

8/10 不錯哦

A W

家庭旅遊
喜歡：整潔度
Renovated room looks new and clean as compared to previous stays before COVID which was then rundown and dirty. Request for higher floor and riverside view was accommodated.
於 2023 年 4 月住了 1 晚

10/10 有夠讚

Divyanshu

於 2022 年 12 月住了 1 晚

10/10 有夠讚

Norhayati

於 2022 年 10 月住了 1 晚

4/10 不太好

ERYANTI

於 2022 年 9 月住了 1 晚

6/10 一般般

Ali

喜歡：員工素質
不喜歡：整潔度
No facility open, food and drink. Overall not a very clean place
於 2022 年 8 月住了 1 晚

8/10 不錯哦

raymond

團體旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Good location with river view
Stayed here twice before. This time much smaller room, tiny bathroom and first night very poor AC. Second night improved. No attendance late night so anyone can just walk in. Overall will stay again.
於 2022 年 7 月住了 2 晚

10/10 有夠讚

pardeep

於 2022 年 5 月住了 1 晚

6/10 一般般

Gurpal

於 2022 年 5 月住了 1 晚

6/10 一般般

Nur Hajah

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
No breakfast was included as told by the staff for all online booking? But it was not stated on that breakfast is excluded during our booking. It is a very let down. Ask for assistance as the television signal was bad and the toilet tank was dripping. No one came. During check out we had to request for our invoice which was not prepared earlier. Please update your website so not to confuse customer.
於 2022 年 5 月住了 2 晚

2/10 很糟糕

Iggy

於 2022 年 4 月住了 1 晚

6/10 一般般

khairul nadia

團體旅遊, 家庭旅遊
不喜歡：住宿環境和硬體和客房舒適度
於 2022 年 1 月住了 1 晚

8/10 不錯哦

Zunaidi

家庭旅遊
喜歡：整潔度、住宿環境和硬體和客房舒適度
於 2021 年 11 月住了 1 晚

8/10 不錯哦

Zunaidi

家庭旅遊
喜歡：整潔度、住宿環境和硬體和客房舒適度
於 2021 年 11 月住了 1 晚

8/10 不錯哦

NurFah，Johor

情侶出遊, 寵物同遊, 家庭旅遊
喜歡：員工素質、設施服務和住宿環境和硬體
Easy access to any place,middle of the town. Nice view. But quite dissapointed regarding to their cleanliness. They did not clean their chiller. Has a charge for room make up because of this covid19. They using the old build in aircond. Also the basement carpark without facilities through to main lobby. The maintenance are eficient when we complaint about their aircond. The staff are welcoming & the riverside are really relaxing for the guest.
於 2020 年 12 月住了 2 晚

8/10 不錯哦

Nurul Najwa Binti

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Ambil katil double. Bilik luas Harga berpatutan Iklan mengelirukan tentang breakfast (tiada breakfast) Hotel betul betul tepi sungai tu yg malam2 org naik boat. Okay. Best jalan tepi malam2.. Kedai makan banyak waktu malam je Nak keluar hari ahad breakfast agak jauh berjalan sebab bawak mak jadi perut orang tua mana boleh tahan lapar. Bilik air ok. Besar dan luar. Bersih tapi jika perhatikan celah celah masih ada kotor/hitam. Tak mengapa sebab bukan tidur dalam bilik air. Ada sejadah disediakan. Water heater tiada. Jadi kene ambil air panas di depan lift. Overall puas hati dengan kadar bayaran. Terima kasih
於 2020 年 9 月住了 1 晚

10/10 有夠讚

MUHAMMAD AKMAL

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Comnfortable hotel to stay.
The room is really spacious and nice. I really like to rebook this hotel for my next trip to Melaka.
Nice room and comfortable to stay
於 2020 年 9 月住了 2 晚

10/10 有夠讚

真實旅客

於 2020 年 9 月住了 2 晚
AKMAL 於 2020年9月11日回覆
DEAR VALUED GUEST , THANK YOU FOR YOUR KIND SUPPORT ON OUR NEW REOPENING . HAVING YOU AS A GUEST HAS DELIGHTED US . WE ARE HAPPY THAT YOU ENJOY YOUR STAY HERE . LOOKING FORWARD TO SEEING YOU AGAIN SOON ! BEST REGARDS FROM THRH MANAGEMENT TEAM .

10/10 有夠讚

真實旅客

於 2020 年 8 月住了 2 晚
AKMAL 於 2020年9月11日回覆
DEAR VALUED GUEST , THANK YOU FOR YOUR KIND SUPPORT ON OUR NEW REOPENING . HAVING YOU AS A GUEST HAS DELIGHTED US . WE ARE HAPPY THAT YOU ENJOY YOUR STAY HERE . LOOKING FORWARD TO SEEING YOU AGAIN SOON ! BEST REGARDS FROM THRH MANAGEMENT TEAM .

8/10 不錯哦

mohd muzani

喜歡：整潔度、住宿環境和硬體和客房舒適度
於 2020 年 8 月住了 2 晚
AKMAL 於 2020年9月11日回覆
DEAR VALUED GUEST , THANK YOU FOR YOUR KIND SUPPORT ON OUR NEW REOPENING . HAVING YOU AS A GUEST HAS DELIGHTED US . WE ARE HAPPY THAT YOU ENJOY YOUR STAY HERE . LOOKING FORWARD TO SEEING YOU AGAIN SOON ! BEST REGARDS FROM THRH MANAGEMENT TEAM .

4/10 不太好

Akula

家庭旅遊
喜歡：整潔度和客房舒適度
不喜歡：員工素質和住宿環境和硬體
Please put boiler water and service room!!
No water boiler! hard for me to making milk to my baby its so worse...then no service room for food or cleaning room service...the shower for water heater sometime ok..sometime not ok and for that so hard to take my son for bath because the heat water not function! ...and also no laundry service...the staff so slow at the reception..guest have to wait long time...my expectation for this hotel not good for family or family that have kids...
於 2020 年 8 月住了 2 晚
akmal 於 2020年9月2日回覆
Dear Valued Guest , Thank you for your kind support on our new reopening . Having you as guest has delighted us . We are sorry for the inconvenient experience during your stay . We took your comment positively and will take corrective measures to ensure we improve our service in the future . Best Regards from THRH Management Team .

4/10 不太好

真實旅客

不喜歡：整潔度和員工素質
於 2020 年 8 月住了 1 晚
AKMAL 於 2020年9月11日回覆
DEAR VALUED GUEST , THANK YOU FOR YOUR KIND SUPPORT ON OUR NEW REOPENING . HAVING YOU AS GUEST HAS DELIGHTED US . WE ARE SORRY FOR THE INCONVENIENT EXPERIENCE DURING YOUR STAY . WE TOOK YOUR COMMENT POSITIVELY AND WILL TAKE CORRECTIVE MEASURES TO ENSURE WE IMPROVE OUR SERVICE IN THE FUTURE . BEST REGARDS FROM THRH MANAGEMENT TEAM .

8/10 不錯哦

真實旅客

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Room was spacious, got bath tub as well. But if you want to come during weekend/school holiday, please dont come at 3 pm for check in. Waited for 1 hour for the room to be ready after asking the receptionist few times.
於 2020 年 8 月住了 1 晚
akmal 於 2020年9月2日回覆
Dear Valued Guest , Thank you for your kind support on our new reopening . Having you as guest has delighted us . We are sorry for the inconvenient experience during your stay . We took your comment positively and will take corrective measures to ensure we improve our service in the future . Best Regards from THRH Management Team .

10/10 有夠讚

raymond

團體旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Amazing River view
All rooms face some part of the river front. Close walking distance to jonkers. Best and most delicious Cendol place right accross the bridge by hotel. Continuing Fast moving line starts when open 12pm till closing. Very popular must try. Breakfast is all you need to start the day. Will stay again.
於 2020 年 3 月住了 1 晚

8/10 不錯哦

Hamzah

喜歡：整潔度、員工素質和住宿環境和硬體
TF Riverside is the Malacca vanice.
It was a memorable stay, with a nice view and surroundings, The only tin is the aircond was not functioning properly and there is no adjustment buttons to regulate. Anyway overall it was worth the money paid,
於 2020 年 2 月住了 1 晚

8/10 不錯哦

Noor，Kuala Lumpur

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
The location is superb! It has the best view of the river and the proximity to the main tourist destinations.
於 2020 年 2 月住了 1 晚

8/10 不錯哦

Pascal

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Bon emplacement Ancien hôtel rénové On n a pas trouvé l eau chaude mais avec plus de 30 degré dehors ça va
於 2020 年 2 月住了 1 晚

8/10 不錯哦

真實旅客

情侶出遊
喜歡：整潔度和員工素質
Staff were friendly and courteous. Very accommodating to requests. Breakfast was good. Basement parking was a little dodgy. It would help if you could light up parking area with more lights.
於 2020 年 1 月住了 2 晚
Rosie 於 2020年2月19日回覆
Thank you for your concerned. Since we have brighten the parking area.

10/10 有夠讚

Azlina

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Excellent 3 star hotel
The location was excellent. Everything was within walking distance that we did not have to drive at all. Lots of attractions nearby, great view of the river from the room especially at night, the room was not big but the mattress was comfortable and each guest gets two pillows. The towels are clean and of good quality. Overall, it is an excellent 3 star hotel. We will surely come again.
於 2020 年 1 月住了 1 晚

8/10 不錯哦

真實旅客

喜歡：整潔度、設施服務和住宿環境和硬體
於 2019 年 12 月住了 1 晚

6/10 一般般

MS

家庭旅遊
喜歡：整潔度和員工素質
不喜歡：住宿環境和硬體
Very warm and friendly staff but the water heater system seriously needs an overhaul. On our second night, our family members in three different rooms were forced to shower with icy water! Based on past reviews it was not the first occurrence.
於 2019 年 12 月住了 2 晚

10/10 有夠讚

Xin

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Great Value
River front hotel, big, clean and comfortable room. Excellent service, breakfast is good.
於 2019 年 12 月住了 2 晚

8/10 不錯哦

CL

親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The location is near to tourist attractions and restaurants.
於 2019 年 12 月住了 1 晚

4/10 不太好

真實旅客

不喜歡：住宿環境和硬體和客房舒適度
nothing good but location
when I check-in, I was told that I have been upgraded to deluxe room. The room and amenities were very basic. TV and shower head both were broken. The breakfast was terrible. My boyfriend found rotten eggs! This hotel has nothing good but location.
於 2019 年 12 月住了 2 晚

8/10 不錯哦

真實旅客

家庭旅遊
喜歡：員工素質
Breakfast Food quality require improvement
於 2019 年 12 月住了 2 晚

8/10 不錯哦

真實旅客

情侶出遊
喜歡：員工素質和設施服務
breakfast quality need to improve, cleanliness in toilet also need to improve
於 2019 年 12 月住了 1 晚