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Jetty Suites Apartments

3.0 star property

Choose dates to view prices

Jonker Street Night Market is located near Jetty Suites Apartments, which provides a grocery/convenience store, a terrace, and mini golf. For some rest and relaxation, visit the sauna or hot tub, and indulge in a massage. Enjoy the gym, as well as activities like racquetball/squash. In addition to a garden and a playground, guests can connect to free in-room WiFi.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Hot tub
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
The current price is NT$3,467
NT$3,856 total
includes taxes & fees
May 24 - May 25
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About this property

Jetty Suites Apartments

  • Family-friendly hotel near Jonker Street Night Market
  • At Jetty Suites Apartments, you can look forward to a grocery/convenience store, a terrace, and mini golf. For some rest and relaxation, visit the sauna or hot tub, and indulge in a massage. Enjoy the gym, as well as activities like racquetball/squash. Free in-room WiFi is available to all guests, along with a garden and a playground.
  • You'll also enjoy perks such as:
    • An outdoor pool and a children's pool, along with a waterslide
    • Free self parking
    • An outdoor tennis court, a front-desk safe, and smoke-free premises
    • An elevator
  • Room features
  • All guestrooms at Jetty Suites Apartments offer thoughtful touches such as air conditioning and separate sitting areas, in addition to amenities like free WiFi and safes.
  • Extra conveniences in all rooms include:
    • Rollaway/extra beds (surcharge) and cribs/infant beds (surcharge)
    • Bidets, shower/tub combinations, and free toiletries
    • LCD TVs with premium channels
    • Balconies, separate sitting areas, and separate dining areas

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Hatten Hotel Melaka
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8.0 out of 10, Very Good, 1,000 reviews
The price is NT$1,853
NT$2,306 total
includes taxes & fees
Jun 11 - Jun 12
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Policies

Check-in

Check-in time starts at 3 PM

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Special check-in instructions

There is no front desk at this property

Guests must contact the property for check-in information

To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

At check-in, guests must provide a record of full COVID-19 vaccination

COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete COVID-19 vaccination at least 1 days prior to check-in

Information provided by the property may be translated using automated translation tools

Pets

Pets not allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are available for MYR 50.0 per day

Cribs (infant beds) are available for MYR 70.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: MYR 200 per stay

We have included all charges provided to us by the property.

Optional extras

  • Crib (infant bed) fee: MYR 70.0 per day
  • Rollaway bed fee: MYR 50.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Frequently asked questions

Does Jetty Suites Apartments have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Jetty Suites Apartments?

As of 2026/5/23, prices found for a 1-night stay for 2 adults at Jetty Suites Apartments on 2026/5/24 start from NT$3,467, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Jetty Suites Apartments pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Jetty Suites Apartments?

Check-in begins at 3 PM.

What time is check-out at Jetty Suites Apartments?

Check-out is at noon.

Where is Jetty Suites Apartments located?

This family-friendly Malacca City hotel is located in a shopping district, within 1 mi (2 km) of Mahkota Medical Center and Jonker Street Night Market. Mahkota Parade Shopping Mall and Hatten Square are also within 5 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

7.8

Good

7.8

Cleanliness

7.4

Location

8.0

Staff & service

7.0

Property conditions & facilities
Rating 10 - Excellent. 19 out of 76 reviews
Rating 8 - Good. 31 out of 76 reviews
Rating 6 - Okay. 19 out of 76 reviews
Rating 4 - Poor. 6 out of 76 reviews
Rating 2 - Terrible. 1 out of 76 reviews

Reviews

Verified

10/10 Excellent

Abdul Rasyid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The host is very friendly and helpful, making the check in and out very convenient
Stayed 2 nights in Mar 2023
Verified

8/10 Good

Ting Hein

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel management is very supportive of requests and listens to feedback with actions. Some electrical appliances may need to be upgraded though.
Stayed 3 nights in Dec 2023
Verified

6/10 Okay

Norfazila

Liked: Staff & service
Disliked: Property conditions & facilities

Refurbishment is required

The room is old and rundown. Need maintenance and refurbishment. The pool is not clean and full of sands on the floor tiles. Everything need to be change!
Stayed 2 nights in Dec 2022
Verified

4/10 Poor

Daniel

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Premise was run down. Both Lift wasn't working so had to climb 6 floors to the appt. Bedsheets and towels were with yellow stains. One of the toilet heater not working. Party ongoing somewhere in premise into the wee hours. Luckily was only for a night.
Stayed 1 night in Dec 2019
Verified

6/10 Okay

Jason

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
So far ok.
Stayed 1 night in Dec 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. Good location. We had a few issues with the Wi Fi but the communication with staff was very good.
Stayed 1 night in Oct 2019
Verified

8/10 Good

Sio Hoon

Liked: Cleanliness, staff & service, room comfort

Pleasant stay

The hotel is very accommodating and acceded to my request for a high floor unit. This is helpful especially when there was some minor hiccups- no towels and toiletries, cannot unlock the unit from outside. WiFi was also not working. On the plus side, the unit was reasonably big, has a very good view and is well maintained. On the whole, it was a pleasant stay.
Stayed 2 nights in Jun 2019
Verified

10/10 Excellent

Gill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious and comfortable. Very clean. Good communications as well. Location is excellent. Walking distance to the major hotspots
Stayed 1 night in May 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good experience

No reception counter but personalized service. Staff sent message to ask for ETA and gave good directions and instructions to the apartment which otherwise could be confusing. No-fuss check-in at the apartment itself. Apartment in good condition. Overall, a good experience.
Stayed 2 nights in Sep 2018
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

Good stay but bad PR.

Room was nice n neat. Only the beds were flimzy and check in was complicated as we had to call the agent to come and handover keys instead of the hotel check in. And not sure why they kept massaging and asking if i need this and that. Should improvise on customer relation skills as its not a professional way to deal with guest. Overall good stay.
Stayed 2 nights in Aug 2018
Verified

10/10 Excellent

Abby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

👍👍👍

Surely will come back! Highly recommended as apartment is very clean, complete and safe! 👍👍👍
Stayed 2 nights in Aug 2018
Verified

6/10 Okay

T

A Middie

This place is a middie for me, just an average sort of place. It is just a three-star facility, to be recommended to friends only when money is tight.
Stayed 2 nights in Jun 2018
Verified

6/10 Okay

husaini

Liked: Cleanliness, staff & service

apartment nearby attraction and shopping mall

Nearby shopping mall with walking distance those which don’t want stuck in traffic jam
Stayed 1 night in Jun 2018
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

不值得

沒有接待處，動線指示相當糟糕，周圍環境不算整潔，但至少沒有成堆的垃圾。 預訂的是海景房，但窗外是面對中庭與海側的公寓，只能從公寓與公寓的空間看到海。 房間外的走廊空間非常狹小，隔音非常糟糕。 房間內沒什麼維護，破爛的陽台柵欄，只用紙板蓋住天花板的大洞，門卡感應器已損壞，只能使用鎖匙進出。保險櫃故障，三不五時會嗶嗶叫。 浴室的排水太慢，提供的毛巾並不乾淨。 一大床加一張沙發提供給三位大人使用時，並未提供第三人的枕頭與被子。 就房間內而言，只有WiFi的品質是OK的。 整體來說非常不值得。
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort

Family Apartment

Great for family to stay and get together, but need to maintain the building, especially the lift.
Stayed 1 night in Apr 2018
Verified

6/10 Okay

Kai Ling

Disliked: Cleanliness, property conditions & facilities

Melaka room.

Have booked three apartments. Have clearly indicated it's 3 to an apartment. However, all towels and necessities are prepared for only 2 pax. Blankets stained. Hot water turn cold after awhile. No direct passage to Malls. Have to walk a Long way out and Long way back in.
Stayed 1 night in Dec 2017
Verified

8/10 Good

CM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Day trip in Melacca

Staffs are helpful and checking in and out is a breeze. Great location.
Stayed 1 night in Dec 2017
Verified

4/10 Poor

Imran

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Below Average

Rooms - clean. Toilet- clean but towels over used and stained. Building - worn out, old building, the lift is probably before ww2. Area - quite near to the shopping malls and night market.
Stayed 1 night in Oct 2017
Verified

10/10 Excellent

Mutmainnah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was an awesome apartment. Super clean.
Stayed 1 night in Oct 2017
Verified

8/10 Good

Ingrid

Liked: Cleanliness, staff & service, room comfort

Centraal gelegen en gezinsvriendelijk appartement

Centraal gelegen appartement in een groot hotel complex. Het complex en appartement zijn gedateerd maar van alle gemakken voorzien. Prima locatie voor gezin en om de stad te bezoeken, alles op loopafstand en nabij groot winkelcentrum. Vriendelijke ontvangst. Appartment is moeilijkste vinden omdat het in het Mahkota hotel ligt en niet separaat staat aangegeven.
Stayed 2 nights in Aug 2017
Verified

10/10 Excellent

Yan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location good service

Good sevice, need to call for everything. But response good.
Stayed 1 night in Jul 2017
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean, spacious, good location, great service

Jetty Suites Apartments are located within the same compound as Mahkota Hotel Melaka and is just a stone's throw away from Mahkota Parade and Dataran Pahlawan Melaka Megamall. The unit is very well kept and amenities include: - full sized fridge - cooking hob - cooking utensils, basic set of cutlery and crockery - hot/cold drinking water dispenser - free wifi - cable TV (Astro) - basic toiletries (shampoo, body wash, soap) - bathing towels The common area can do with more maintenance but to be fair, it is not within the control of the Jetty Suites. There is an option to borrow a local smartphone to provide a data connection on the go (hotspot tethering capable) which I recommend. Calls and messages are payable but data is free (within reason e.g. no 4k video streaming). The staff is very friendly and helpful. As the staff is not located onsite, requests have to be prearranged e.g. housekeeping, replenishment of drinking water etc. but they have very good response times. Communication is via the loan smartphone mentioned above and calls to Jetty Suites service numbers are free. Do plan ahead and give them some lead time. My unit has 2 bedrooms with a queen sized bed in one room and 2 single beds in the other room. Both rooms have en suite bathrooms, one with a bathtub and the other with standing shower. The apartment can easily accommodate a family of 4-5 persons easily.
Stayed 3 nights in Jun 2017
Verified

8/10 Good

ruby wang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice sea view

Very nice stay of the hotel ! Self drive to the apartment a bit difficult to find , but when we reach there a staff was very helpful and very good service!
Verified

8/10 Good

JuNE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel, good location.

Nice hotel, good location. Worth the stay. Friendly staff. Aspier the manager was v friendly. Hope they will change the hotel name to Jetty Suite Apartment formerly Majestic as is kind of confusing when we first arrived in the apartment. Overall its satisfying.
Verified

8/10 Good

Noor Azila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

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