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"Overall we had great 24 hrs stay here with my friends. Staff was helpful, food was great, rooms comfy, pools and sauna very good, outside area for activities excellent. "

"Moc hezky hotel zvenci i uvnitr, vsude cisto a teplo, nic nam nechybelo, a vyuzili jsme i privatni wellness, bylo levne. Nedaleko byla sjezdovka, na niz jsme dosli v klidu pesky, v hotelu pak susarna s moznosti uskladneni snowboardu. Komunikace s pani spravcovou byla vyborna."

"Super friendly and helpful staff, my husband and I got some trouble on our way to Jesenik, and the staff was super understanding and pacient with us! Loved the facilities, definitely a place to rest and decompress. The pool and sauna are amazing, and the views from there during the winter are incomparable. We will come back for sure! Loved it here!"

"I prepaid the stay partly by redeeming Expedia reward points, partly with a credit card. However the property billed me upon checkout, apparently for the value of the redeemed points. This was a very unwelcome surprise."

"No air conditioning, no reception, no check-in PIN-code from Hotels.com (the other customers had to call to the staff of the hotel), the phone number of the hotel in the booking confirmation was not working, no information about breakfast. With this level of service I would like to have 1/3 of the money back I paid. The room was hot like sauna all the time."