馬凱雷雷出租度假屋

「Staff are friendly and respectful. My overall experience was good. 」

「The hotel is central, the apartments are nice and I liked their restaurant. 」

「Friendly and responsive staff. 」

「This place was great in all areas. I will be back.」

「Checked in at 3 pm and settled in. At night,there were mosquitoes everywhere . They moved to another room, again mosquitoes, then to a third room, also mosquitoes and dirty. Horrible experience . They said all rooms fully booked . Came back to original room at 1 am and managed to sleep a little . I want a compensation from expedia since l booked through you guys. 」

「I love staying at BMK when I visit Kampala. Very convinient central location, descent property, lots of dining options, good size rooms and friendly staff. Never disappointed and will be returning in a couple of months. 」

「convenient 」

「Not what I was expecting, but the people were very nice.」

「Convenient and roomy. They communicated with us when we needed help with our reservation.」

「A building site inside and out. In the block, in the room, constant noise, thud, thud, bang, bang from all angles throughout the day. Workmen and dust throughout the hallway. The road to the pool covered with debris and building material. Oh, and on arrival, a slow, silent check in process, until, ‘How are you paying for your stay?’ ‘We’ve already paid in advance’. Cockroaches were all killed within 48 hours by use of spray and traps from local Carrefour. 」

「I was really disappointed that not once did anyone ask how my stay was. To add to that they only provided me with one towel the entire time I was there and never offered extra towels. The beddings were the same the entire time and when I asked for fresh ones, they said they don’t do that. The day I checked out, no one was there to check me out and it was very confusing who to lay the final bill to. Overall I was really disappointed with the customer service and lack of care for the guests. 」

「Humphrey went over and beyond to make my stay perfect. Thank you Hamphrey and Irene」

「Nothing 」

「Executive and safe」