Mercure Hotel Mainz City Center

Hotel in Mainz with a 24-hour front desk and a coffee shop

Choose dates to view prices

Where to?

Dates

July 2025

August 2025

Enjoy meals in this stylish dining area with a central table and comfortable seating.

Welcome to our hotel lobby, featuring a reception desk with a round table and a potted plant, alongside a large vase and well-lit area.

Experience the sleek, modern design of the Mercure Hotel's exterior, featuring a prominent entrance and stylish windows.

Meet for business in a spacious conference room with a large window offering a view of the outside.

Relax in comfort with a large bed and a convenient workspace.

Overview
Rooms
Location
Policies

Very good

Popular amenities

Room service
Air conditioning
Bar
24/7 front desk
Breakfast available
Housekeeping

NT$2,557 total

includes taxes & fees

Aug 10 - Aug 11

Room options

All rooms

1 bed

2 beds

Showing 5 of 5 rooms

Standard Room, 1 Twin Bed

Wonderful

Highlights

Separate sitting area

Soundproofed

Air conditioning

Heating

Blackout drapes/curtains

Separate bedroom

Private bathroom

5 Ping (17 square meters)
Sleeps 1
1 Twin Bed

Privilege, Twin Room, 2 Twin Beds

Very good

Highlights

Separate sitting area

Soundproofed

Air conditioning

Heating

Blackout drapes/curtains

Separate bedroom

Bathrobes

9 Ping (30 square meters)
Sleeps 4
2 Twin Beds

Standard Twin Room

Excellent

Highlights

Separate sitting area

Soundproofed

Air conditioning

Heating

Blackout drapes/curtains

Separate bedroom

Private bathroom

5 Ping (17 square meters)
Sleeps 2
2 Twin Beds

Privilege, Double Room

Highlights

Separate sitting area

Soundproofed

Air conditioning

Heating

Minibar (some free items)

Hypo-allergenic bedding

Blackout drapes/curtains

6 Ping (20 square meters)
Sleeps 2
1 Double Bed

Standard Double Room

Excellent

Highlights

Separate sitting area

Soundproofed

Air conditioning

Heating

Free cribs/infant beds

Blackout drapes/curtains

Separate bedroom

5 Ping (17 square meters)
Sleeps 2
1 Double Bed

About the neighborhood

Kaiserstraße 7, Mainz, RP, 55116

What's nearby

Rheingoldhalle - 12 min walk - 1.1 km
Mainz Cathedral - 13 min walk - 1.2 km
Gutenberg Museum - 15 min walk - 1.3 km
Zollhafen Mainz - 16 min walk - 1.4 km
Gutenberg University - 3 min drive - 3.1 km

Getting around

Mainz (QMZ-Mainz Train Station) - 2 min walk
Mainz Central Station Tram Stop - 3 min walk
Mainz (QFZ-Mainz Finthen) - 13 min drive

Restaurants

‪Yorma's - ‬4 min walk
‪Zenz Wirtshaus - ‬2 min walk
‪Nirgendwo - ‬3 min walk
‪Ayam Saman - ‬2 min walk
‪Good Time - ‬3 min walk

About this property

Mercure Hotel Mainz City Center

Hotel located in Neustadt

At Mercure Hotel Mainz City Center, you can look forward to shopping on site, a coffee shop/cafe, and dry cleaning/laundry services. In addition to a bar and conference space, guests can connect to free in-room WiFi.

Other perks at this hotel include:

Buffet breakfast (surcharge), 1 meeting room, and ATM/banking services
Multilingual staff, coffee/tea in the lobby, and bicycle parking
A computer station, an elevator, and luggage storage
Guest reviews say great things about the helpful staff

Room features

All 98 rooms have comforts such as laptop-compatible safes and air conditioning, as well as perks like free WiFi and sound-insulated walls.

More conveniences in all rooms include:

LED light bulbs and eco-friendly cleaning products
Bathrooms with eco-friendly toiletries and showers
TVs with satellite channels
Heating, daily housekeeping, and desks

Languages

English, French, German, Italian, Russian, Spanish

Similar properties

Relax in a contemporary space with a central seating area, featuring a bench and table, surrounded by natural elements and unique design.

Breakfast included
Pet friendly
Free WiFi
Restaurant

NT$3,076 total

includes taxes & fees

Aug 10 - Aug 11

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Height restrictions apply for onsite parking
Offsite parking available (EUR 16 per day)

Food and drink

Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 24.50 for adults and EUR 18.50 for children
A bar/lounge
A coffee shop/cafe
Coffee and tea in common areas

Restaurants on site

kaisers

Things to do

Bicycle storage
Shopping

Family friendly

Laundry facilities
Soundproofed rooms

Conveniences

24-hour front desk
ATM
Laundry facilities
Luggage storage
Newspapers in lobby
Safe at front desk

Guest services

Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance

Business services

431 square feet of conference space
Computer station
Meeting room

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
High-pile carpet in room
Stair-free path to entrance
Visual fire alarm
Well-lit path to entrance

6 floors
Annual offsets purchased for at least 10% of carbon footprint
At least 80% lighting from LEDs
At least 80% of food locally-sourced
At least 80% organic food
Biodegradable coffee stirrers available
Biodegradable drinking straws available
Comprehensive food waste policy
Comprehensive recycling policy
Double-glazed windows
Eco-friendly cleaning products used
Local culture and ecosystem education
Locally-owned and organized tours and activities
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drink bottles
No plastic water bottles
Reusable cups
Reusable tableware
Smoking not allowed
Vegetarian breakfast available
Vegetarian dining options

Room amenities

Bedroom

Bedsheets provided
Blackout drapes

Bathroom

Hair dryer
Private bathroom
Shower
Towels provided

Entertainment

TV with satellite channels

Food and drink

Room service

Air conditioning
Bulk dispensers for toiletries
Cleaning products are eco-friendly
Desk
Eco-friendly toiletries
Free local calls
Heating
Laptop-compatible safe
LED lighting
Phone
Soundproofed rooms
Water-efficient showers
Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15.00 per pet, per day

Service animals are welcome, and are exempt from fees

Welcoming dogs only

1 total pets

Pets cannot be left unattended

Food and water bowls are available

Children and extra beds

Children are welcome

Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for EUR 35.0 per night

Property payment types

Important information

Optional extras

Fee for buffet breakfast: approximately EUR 24.50 for adults and EUR 18.50 for children
Nearby parking fee: EUR 16 per day (328 ft away)
Pet fee: EUR 15.00 per pet, per day
Service animals are exempt from fees
Housekeeping is available for an additional fee
Rollaway bed fee: EUR 35.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Cashless transactions are available

This property uses eco-friendly cleaning products

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms

Parking height restrictions apply

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 star Superior and is displayed on this page as 3.5 stars.

Property is also known as

Mercure Mainz City Center

Advena Europa Hotel Mainz

Mercure Hotel Mainz City Center Hotel

Mercure Hotel Mainz City Center Mainz

Mercure Hotel Mainz City Center Hotel Mainz

advena Europa Hotel Mainz (ab 04/21 Mercure Mainz City Center)

Frequently asked questions

Is Mercure Hotel Mainz City Center pet-friendly?

Yes, this hotel allows dogs (limit 1 total). There's a fee of EUR 15.00 per pet, per day. Service animals are exempt from fees.

How much does it cost to stay at Mercure Hotel Mainz City Center?

As of 2025/7/10, prices found for a 1-night stay for 2 adults at Mercure Hotel Mainz City Center on 2025/8/10 start from NT$2,389, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Mercure Hotel Mainz City Center?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Mercure Hotel Mainz City Center?

Check-out is at noon.

Where is Mercure Hotel Mainz City Center located?

Located in Neustadt, this hotel is within a 10-minute walk of Sanctuary of Isis and Mater Magna, Landesmuseum Mainz, and Provincial Museum of the Central Rhineland (Landesmuseum Mainz). Christ Church and Fastnachtsbrunnen are also within 15 minutes. Mainz Central Station Tram Stop and Mainz (QMZ-Mainz Train Station) are within a 5-minute walk.

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Mercure Hotel Mainz City Center Reviews

8.0

Very Good

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

8/10 Good

Ranald

2025/6/1

Liked: Cleanliness, amenities, property conditions & facilities

People and location were great.

Stayed 3 nights in May 2025

8/10 Good

Marta

2025/6/10

Liked: Amenities, property conditions & facilities

Stayed 2 nights in Jun 2025

8/10 Good

Shoong Chook

2024/11/16

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent location.

Within walking distance to trains station.

Stayed 1 night in Oct 2024

10/10 Excellent

mark

2023/11/20

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great location for town and the staff were excellent and very friendly 👌

Stayed 3 nights in Nov 2023

10/10 Excellent

Rachel

2024/3/10

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic stay

Fantastic hotel, so clean and tidy. The staff were very friendly and helpful.

Stayed 2 nights in Mar 2024

10/10 Excellent

Eric

2024/12/2

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Convenient location for walking to Christmas markets. Very helpful staff. Unusual frosted glass bathroom doors provide less privacy. Parking is offsite in nearby public parking garage.

Stayed 2 nights in Nov 2024

10/10 Excellent

Tiziana

2024/7/8

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely Mainz

Lovely hotel, spacious room with windows that opened. Close to main Central Train Station, restaurants, supermarket and Old Town sites.

Stayed 2 nights in Jul 2024

10/10 Excellent

Cynthia

2024/10/1

Liked: Cleanliness, staff & service, property conditions & facilities

Modern, well-kept, comfortable. Close to Altstadt. Convenient to public transportation and taxi. Good value.

Stayed 1 night in Sep 2024

8/10 Good

Seth

2023/3/5

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Really nice hotel. We booked this last-minute and were very pleased with the staff, service, and property.

Stayed 1 night in Feb 2023

10/10 Excellent

Michael

2024/8/19

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel in centre of Mainz

It was late when I got to Mainz but the hotel was easy to find and check in was quick and easy. Room was spot on for my time in the city. Everything was within walking distance and the main station is close by so getting anywhere by bus, tram or train is very easy

Stayed 4 nights in Aug 2024

10/10 Excellent

Jill

2023/7/15

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great First Night in Germany

Great stay for one night. Breakfast was very nice.

Stayed 1 night in Jul 2023

10/10 Excellent

Jun

2025/2/9

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

no problem

Stayed 4 nights in Feb 2025

4/10 Poor

Charles

2024/7/29

Liked: Cleanliness

Disliked: Amenities, property conditions & facilities

A C didn’t work for my entire stay and staff was fairly unhelpful.

Stayed 1 night in Jun 2024

2/10 Terrible

Verified traveler

2022/8/11

Disliked: Staff & service, property conditions & facilities

Don’t stay here

It is currently a construction site and should not be open to guests. The staff are extremely rude.

Stayed 1 night in Aug 2022

4/10 Poor

Heidi

2023/10/12

Liked: Cleanliness, property conditions & facilities

Disliked: Staff & service

The hotel was fine, but I forgot some things in the room which were never "recovered," meaning that whomever entered the room after I left, decided to keep my stuff. I was very disappointed with that. If you are sure you won't forget stuff, it's a fine place.

Stayed 1 night in Oct 2023

6/10 Okay

Suzanne

2024/6/21

Liked: Cleanliness, staff & service, room comfort

Disliked: Property conditions & facilities

No air conditioning in the room. Hotel did not inform us before arrival that the air con was not working in road side rooms

Stayed 2 nights in Jun 2024

10/10 Excellent

Dennis

2022/7/6

Liked: Cleanliness, room comfort

Disliked: Property conditions & facilities

Construction

Nice hotel One major issue. Construction work everywhere! Water is off during the day. Wish they would have said something before going to the bathroom! Also, no onsite parking. None. Down the street you can go to a parking garage.

Stayed 1 night in Jul 2022

4/10 Poor

Aamir

2024/9/13

Disliked: Staff & service, property conditions & facilities, room comfort

Stay away - No privacy - Doors cannot be locked

This was the first time I stayed at this particular hotel. Not going beat around the bush, here are negatives that are the reason for my ratings: - WiFi might as well not be provided, its that bad. I travelled for work but I could not get any work done because the WiFi disconnects ever 5 seconds - On the first day I asked for an Iron and it could not be provided because there were none left. Didn't bother me too much as I had some other clothes I could wear. On the second day I did get an iron but I was in the bathroom when a staff member knocked on my door. Instead of waiting, they actually just opened the door and walked in! I had to tell them to stay outside and then they closed the door and left. I have been travelling on business for years now and this has never happened! What is the point of even 'locking' the door if someone can just walk in? I don't recommend anyone staying at this hotel

Stayed 2 nights in Sep 2024

10/10 Excellent

Tanner

2024/6/11

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great affordable option for Mainz.

The family room was great. I loved the two bedrooms. The shower was small but it was ok, there was a bit of mold, which I’ve come to get used to in Germany. I was so grateful for their awesome AC because it was very warm outside. It works well and it’s quiet. It is only in the main room though so we had to leave the doors open so the second room could cool down as well. The highlight was the breakfast, they had typical German choices but also warm scrambled eggs and bacon and a really cool machine the kids enjoyed using which made fresh pancakes. They also had Prosecco on the weekend which was nice to make a mimosa. The mattresses were firm but not uncomfortable and it seems that they have recently remodeled so the rooms are pretty and clean. My kids accidentally spilled something on the carpet and I grabbed some hotel towels to scrub it and the towel remained white which was nice to see. Parking was a bit difficult but it’s really close to the main train station, supermarkets, and a bank. The park across the street was nice to reach the river which was a nice 10-15 minute walk. The only problem was the part of the park immediately in front of the hotel had a lot of drifters and people drinking and sleeping on the playground equipment which made us avoid that part of the park.

Stayed 2 nights in Jun 2024

8/10 Good

Jacqueline

2025/5/21

Stayed 2 nights in May 2025

8/10 Good

Sheila

2025/4/8

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 4 nights in Apr 2025

4/10 Poor

Michael

2025/3/17

Stayed 1 night in Mar 2025

8/10 Good

Christoph

2025/3/11

Stayed 7 nights in Feb 2025

8/10 Good

Verified traveler

2024/12/2

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 3 nights in Nov 2024

10/10 Excellent

Hubert

2024/10/25

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Tout était parfait !

Stayed 1 night in Oct 2024

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Mercure Hotel Mainz City Center

Choose dates to view prices

Photo gallery for Mercure Hotel Mainz City Center

Reviews

Popular amenities

Room options

View all photos for Standard Room, 1 Twin Bed

Standard Room, 1 Twin Bed

Highlights

View all photos for Privilege, Twin Room, 2 Twin Beds

Privilege, Twin Room, 2 Twin Beds

Highlights

View all photos for Standard Twin Room

Standard Twin Room

Highlights

View all photos for Privilege, Double Room

Privilege, Double Room

Highlights

View all photos for Standard Double Room

Standard Double Room

Highlights

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About the neighborhood

What's nearby

Getting around

Restaurants

About this property

Mercure Hotel Mainz City Center

Languages

Similar properties

H2 Hotel Mainz

H2 Hotel Mainz

Property amenities

Internet

Parking and transportation

Food and drink

Restaurants on site

Things to do

Family friendly

Conveniences

Guest services

Business services

Accessibility

More

Room amenities

Bedroom

Bathroom

Entertainment

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Access methods

Pets

Children and extra beds

Property payment types

Important information

Optional extras

You need to know

We should mention

National rating

Property is also known as

Frequently asked questions

Have a question?

Mercure Hotel Mainz City Center Reviews

Reviews

Very Good

8.2/10

8.4/10

8.0/10

7.4/10

8.2/10

Reviews

8/10 Good

Ranald

Ranald