外觀

枚州渡假飯店的評分

3 out of 5
枚州渡假飯店
Suoi Lon Village, Tan Mai, Mai Chau

評論

8.2

非常好

10 分,有夠讚;14 則評論中有 6 則" "
8 分,不錯哦;14 則評論中有 3 則" "
6 分,一般般;14 則評論中有 5 則" "
4 分,不太好;14 則評論中有 0 則" "
2 分,很糟糕;14 則評論中有 0 則" "

8.4/10

整潔度

8.2/10

員工素質

8.0/10

設施服務

7.6/10

住宿環境和硬體

8.8/10

環保程度

評論

6/10 一般般

Geir

於 2024 年 1 月住了 1 晚
Hotel Management Team. 於 2024年1月20日回覆
Dear Geir, Many thanks for your review for Mai Chau Hideaway Lake Resort. We always try to improve our service quality to provide our valued guests warmth hospitality so your feedbacks will be appreciated much. Thank you for taking the time to share your thoughts with us, and we sincerely look forward to welcoming you back soon.Best regards,Hotel Management Team.

10/10 有夠讚

Sebastian

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 1 月住了 3 晚
Hotel Management Team. 於 2024年1月10日回覆
Dear Sebastian, Thank you for your wonderful feedback! We're thrilled to hear that you had a great experience at our resort, enjoyed the food, and received excellent service. Your kind review mean a lot to us, and we look forward to welcoming you back for another fantastic stay. Best regards, Hotel Management Team.

10/10 有夠讚

Nhàn

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
A place worth pampering yourself I really like this place and will definitely come back!
於 2023 年 12 月住了 1 晚
Resort Management Team. 於 2024年1月5日回覆
Dear Ms. Nhàn, Your wonderful feedback truly made our day! We're absolutely thrilled that you had such a great time at our resort and are planning to return. Creating an environment where our guests can relax and indulge is our top priority, and it's fantastic to know that you found our place worth coming back to.We're grateful for your support and can't wait to have you back for another pampering experience. Should you have any specific preferences or requests for your next visit, please don't hesitate to share them with us. We're here to ensure your next stay is just as fantastic as the last.Thank you for choosing our resort, and we eagerly await the opportunity to welcome you back soon!Warm regards,Resort Management Team.

6/10 一般般

Purdy

情侶出遊
喜歡:整潔度
Hotel has great, clean rooms. It’s in an isolated area, so if you don’t want to go on a tour and stay at the hotel you’re dependent on the available facilities. The pool is great, but not heated. There are comfortable beds next to the pool but no staff at the poolbar and no services for eg food and drinka. All together makes it a boring experience
於 2023 年 12 月住了 1 晚
Resort Management Team 於 2024年1月5日回覆
Dear Purdy, Thank you for sharing your recent experience at our hotel. We appreciate your positive comments about our clean rooms.We apologize for any inconvenience you faced due to the limitations in our facilities, especially at the pool area. Your feedback regarding the lack of staff and services has been noted, and we're actively working to improve this aspect for a more enjoyable stay.We value your input, and we hope to have the opportunity to better serve you in the future.Warm regards,Resort Management Team.

10/10 有夠讚

Quyen

親子旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Amazing view, friendly & locally staff I w comeback again
於 2023 年 12 月住了 1 晚
Resort Management Team. 於 2023年12月11日回覆
Dear Ms. Quyen,Thank you very much for taking the time to share such amazing comments about your stay at Mai Chau Hideaway Lake Resort. It is a joy to learn how much you enjoyed your recent stay at the hotel and that we made a lasting impression. Our team are dedicated to providing you true personalized service for our guests and we are more than happy to know we did a great job. All compliments has been shared to whole team as a great encouragement.We hope to have the chance to welcoming you again. Take care!Best regards,Resort Management Team.

10/10 有夠讚

Thanh Duy

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Phòng đẹp, yên tĩnh. Đồ ăn ngon. Nhân viên cực kì thân thiện, chu đáo và check in nhanh chóng. Đặc biệt view hồ cực đẹp Rất thích. Chắc chắn sẽ quay lại lần tiếp theo
於 2023 年 11 月住了 1 晚
Ban quản lý resort. 於 2023年12月11日回覆
Chào anh Duy, Cảm ơn anh đã lựa chọn Mai Châu Hideaway Lake Resort cho kỳ nghỉ của mình. Những lời đánh giá của anh là động lực rất lớn để resort phát triển hơn từng ngày, mang đến những trải nghiệm tuyệt vời nhất cho khách hàng khi lưu trú tại Mai Châu Hideaway. Rất mong được đón tiếp anh Duy cùng gia đình, bạn bè quay trở lại resort trong thời gian sớm nhất. Trân trọng!Ban quản lý resort.

8/10 不錯哦

真實旅客

情侶出遊
喜歡:整潔度和住宿環境和硬體
Nice location Pool side service non-existent A/C in room too small and too noisy No phone in room to call for service etc.
於 2021 年 5 月住了 2 晚

6/10 一般般

haryeon

家庭旅遊
喜歡:員工素質
그럭저럭
수영장은 오후 7시에 끝나서 밤이 너무 어두워 한없이 지루 할수도 있음. 아침이면 벌레전쟁은 숲속이라 그런듯하다. 식당 모든곳에는 에어컨이 없다. 아침 조식은 베트남식이라고 생각하면 된다. 가격에 비해 만족도는 낮음.
於 2020 年 8 月住了 1 晚

10/10 有夠讚

真實旅客

情侶出遊
喜歡:整潔度和員工素質
This hotel is situated away from City. The only restaurant is at hotel food is Ok. A little pricey for food & drinks. Breakfast buffet is good with a lot of variety. Has a beautiful infinity pool overlooking Lake. Not a lot to do at hotel just relax. They have free bicycles but too many hills to enjoy the ride. Hotels is situated on hillside making it difficult to walk. I would recommend staying a few days and send moving on.
於 2019 年 4 月住了 4 晚

8/10 不錯哦

真實旅客

喜歡:整潔度和員工素質
No Heat in rooms The restaurant is not great and is the only thing for miles Absolutely beautiful setting and rooms
於 2018 年 12 月住了 2 晚

6/10 一般般

真實旅客

於 2018 年 11 月住了 1 晚

8/10 不錯哦

真實旅客

喜歡:員工素質
不喜歡:整潔度、住宿環境和硬體和客房舒適度
Très calme bonne emplacement pour une balade en bateau
於 2018 年 11 月住了 1 晚

10/10 有夠讚

efrat,Non-US

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Perfect, excellent service, beautifull view, great rooms
於 2018 年 8 月住了 2 晚

6/10 一般般

Daniel

不喜歡:員工素質和住宿環境和硬體
Almost a nice place to stay...
The staff was extremely friendly, BUT this place has a long way to go. We were here on a work trip and had some challenges during our stay. PROS: -Pretty location -Beautiful Rooms and Buildings CONS: -Expensive food (expect to pay 4-5x more than average) Even for a hotel -Food quality was hit or miss. We found a used bandage in our noodles one night....GROSS!! -Bring snacks, there are no shops nearby - just (very friendly) homestays -Not much in the area within walking distance. And no motorbikes for rent. You are essentially trapped if you were dropped off. -Roaches crawling on me at night -- Mosquito nets would have been nice -Lots of locals camping right outside the grounds, you couldn't go for a walk to the lake without walking through their tent city -Check out process took well over 30 minutes. We missed our ferry in Haifong as a result. -They took our passports during check in (never had this happen in VN) and wouldn't give them back until check out. This made us feel a little trapped. -Apparently this hotel is still under construction. Prepare for lots of loud power tool sounds. -Lots of loud music coming from the pool area late at night (we were there during a holiday). This made it tough to sleep - especially since it was the same song on repeat! I work in Vietnam every year and have stayed at many hotels throughout the country. These guys have a very long way to go.