Oneiro Suites offers a genuine escape with its quiet garden setting. Guests can relax in the spa tub after a day of exploring or spend sunny hours lounging by the outdoor pool where comfortable sun loungers provide the perfect perch for afternoon reading or napping.
Mahahual is home to Oneiro Suites. Costa Maya Port and Maya Water Park are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Mahahual Beach and Maya Chan Beach. Discover the area's water adventures with snorkeling and fishing nearby, or enjoy the great outdoors with hiking/biking trails. Visit our Mahahual travel guide
Oneiro Suites provides amenities like a garden and a hot tub. Stay connected with free in-room WiFi.
Other perks at this hotel include:
An outdoor pool along with sun loungers and a lifeguard on site
Free self parking
Express check-out, express check-in, and an elevator
Smoke-free premises
Room features
All guestrooms at Oneiro Suites offer comforts such as premium bedding and laptop-friendly workspaces, in addition to amenities like free WiFi and air conditioning.
Other conveniences in all rooms include:
Free tea bags/instant coffee and electric kettles
Bathrooms with showers and free toiletries
53-inch Smart TVs with Netflix, Hulu, and streaming services
Wardrobes/closets, digital channels, and daily housekeeping
In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
Available in some public areas: Free WiFi
Parking and transportation
Free secured, uncovered self parking on site
Free RV/bus/truck parking on site
Wheelchair-accessible parking available
Things to do
Hot tub
Outdoor pool
Family friendly
Fenced pool
Lifeguards on site
Outdoor pool
Soundproofed rooms
Conveniences
Guidebooks
Limited-hour front desk
Guest services
Change of towels on request
Housekeeping (daily)
Outdoors
Garden
Pool loungers
Spa
In-room massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Check-in start time: 2:00 PM; Check-in end time: 8:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 15
Check-out
Check-out before 12:30 PM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available
Special check-in instructions
The front desk is open daily from 8:00 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Front desk (limited hours), lockbox
Pets
Pets allowed for an extra charge of MXN 300 per pet (varies based on length of stay), plus a one-time cleaning fee of MXN 500 and a deposit of MXN 500 per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available
Children and extra beds
Children are welcome
Rollaway/extra beds are available for MXN 400.0 per day
Cribs (infant beds) are available for MXN 350.0 per day
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A damage deposit of MXN 100 will be collected before check-in.
We have included all charges provided to us by the property.
Optional extras
Pet deposit: MXN 500 per night
Pet fee: MXN 300 per pet (varies based on length of stay) plus MXN 500 one-time cleaning fee
Service animals are exempt from fees
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
Crib (infant bed) fee: MXN 350.0 per day
Rollaway bed fee: MXN 400.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
Property is also known as
Oneiros Hotel
Oneiro Suites Hotel
Oneiro Suites Mahahual
Oneiro Suites Hotel Mahahual
Frequently asked questions
Does Oneiro Suites have a pool?
Yes, this property has an outdoor pool.
How much does it cost to stay at Oneiro Suites?
As of 2026/3/6, prices found for a 1-night stay for 2 adults at Oneiro Suites on 2026/3/21 start from NT$2,693, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Oneiro Suites pet-friendly?
Yes, cats and dogs are allowed at this property. There's a deposit of MXN 500 per night and a fee of MXN 300 per pet, per night. A cleaning fee of MXN 500 also applies. Service animals are exempt from fees.
How much is parking?
Self parking is free at this property.
What time is check-in at Oneiro Suites?
Check-in start time: 2:00 PM; Check-in end time: 8:00 AM. A fee applies for early check-in (subject to availability).
What time is check-out at Oneiro Suites?
Check-out is at 12:30 PM. Late check-out is available for a fee (subject to availability).
Where is Oneiro Suites located?
Situated in Mahahual, this hotel is within a 15-minute walk of Mahahual Beach and Mahahual Lighthouse. Costa Maya Port and Maya Water Park are also within 3 mi (5 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Oneiro Suites Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
I made a reservation that they claimed to not see in their system. I booked it again through Expedia. I had confirmation and receipt. Jumped through a million hoops trying to get it resolved. I even tried to just pay there and my card got locked down for fraud. Expedia called them and they said they have no rooms wven though I paid for the same one 3 times. After getting off of the chat with Expedia, the manager was conv
Buena actitud en el servicio, personal amable , vista al mar , habitación amplia y confortable, late check-out accesible y sujeto a disponibilidad, a mejorar la limpieza en la habitación,
El estacionamiento en la parte de atrás está muy solo, ofrecen club de playa y no tienen. Cuando te hacen el aseo no renuevan el agua y cosas para el café
No cumplieron con la reserva, pedí una habitación con vista al mar y no lo tenía, reservé con camas queen y nos dijeron que ninguna habitación doble tiene camas queen cuando así tienen la opción de reservar e incluso nos dijeron que no se habían percatado de que era una reserva para 3 personas. No nos hicieron reembolso cuando pagamos extra por la cama y vista, simplemente no quisieron dar una solución más que un cambio de habitación que al final la recepcionista nos dijo que no se podría realizar. Solo comentaron que si quisiéramos una solución al final sería despertarnos temprano para hablar con el gerente. Terrible atención, las habitaciones no son malas pero la atención sí.
L’établissement ne correspond plus du tout aux photos de l’annonce !
Moissure, odeur d’humidité, peu de lumière, poignée rouillée…
Une piscine est vide et l’autre est trouble sans filtration, et les accès sont dangereux (marches trouées, branlantes) sans parler de la terrasse en ruine !
Bref insalubre et non sécuritaire surtout avec nos filles !
Dernier petit point la télé a disparu (nous on s’en fichait mais un point négatif en plus).
Nous sommes partis et attendons toujours notre remboursement et action de la part d’hôtels.com !
Excelente ubicación, los cuartos limpios y cómodos. Todo el personal del hotel muy amables
YAIR
Stayed 1 night in Apr 2025
4/10 Poor
Verified traveler
2025/4/8
Disliked: Cleanliness, staff & service
Es war gerade noch OK. Das Zimmer war nicht ganz sauber. Die Fenster schon ewig nicht geputzt, aber wahrscheinlich auch schwer, bei dem starken Wind mit evt Sand. Aber wir fanden auch dunkle lange Haare im Zimmer. Betten waren bequem. Wasser in der Dusche warm.
Nunca he entramos el novio de la dueña es un nefasto misógino nos quería cobrar 1 mil por perro más 500 del depósito es un abusivo no sabe tratar a la gente fue al horrible de pleitos la verdad asqueroso de hotel nos estornino y nos asustaron q el hotel de era de un narco q nos fuéramos llegó la policías y no nos pagaron la cerca verdad horrible
Las habitaciones son minúsculas, se inundan cuando llueve, es un lugar muy sucio y descuidado. La cafetera estaba llena de agua podrida, el lugar se vende como suite y solo son cuartos de 12 m2 con baño. Es una publicidad engañosa, solo se usa para dormir pero cobran como un hotel de 4 estrellas y son cuartos con ningún servicio. El internet no sirve y con más razón las televisiones.