Dear Santhanam, It's wonderful to hear that you enjoyed a pleasant stay at our hotel. We are thrilled that the room met your expectations for cleanliness and amenities consistent with an international class hotel. Knowing that our breakfast selection appealed to diverse tastes and that our staff made a positive impact with their courteousness and professionalism is especially gratifying. Your endorsement is greatly appreciated, and we look forward to welcoming you back for another excellent experience.

Dear Gopala Krishna Murthy, Thank you for taking the time to rate our [product/service]. We appreciate your feedback and hope that you had a positive experience. If you have any specific comments or suggestions on how we can improve, please don't hesitate to reach out to us.

Dear rahul, We deeply regret the standards of cleanliness and food quality you encountered during your visit and assure you this isn't reflective of our norms. Having a fly in the dish served is truly inexcusable and we genuinely understand your distress. We are taking this issue with utmost severity and have initiated a comprehensive review of our processes. While the incident at hand might seem like a server's fault, we view it as a significant problem that points towards our internal operating procedures. We assure you that strict corrective measures will be implemented to prevent such an incident in the future. We are equally concerned about your feedback regarding our food quality. Our guests’ satisfaction is always our prime focus from the fresh products used to the chef’s preparation. We will further enhance our efforts in this direction to ensure a superior dining experience to all our guests. Your feedback is precious, as it helps outline the areas we require to work on. We are thankful for your observations regarding an audit, and we are in touch with the team leaders to enforce stringent quality checks regularly. We remain committed to maintaining and exceeding ITC's standards, and we look forward to rebuilding your trust in us. Regards,Senthil Rajan P

Dear NIrupam, Firstly, I would like to thank you for taking the time to review your recent stay at our property. Your feedback is extremely valuable to us, as we continuously strive to enhance our guests' experiences. We are immensely pleased to hear that you found our staff to be excellent. Our dedicated team works hard to create memorable experiences for our guests and will be delighted to know that you appreciated their service. However, we sincerely apologize for falling short of your expectations in terms of our property and amenities. We understand how crucial it is for our guests to have clean and comfortable linens, as well as excellent amenities, during their stay. Rest assured that your concerns have been duly noted and communicated to the respective department for rectification and improvement. We believe in the constant improvement and upgrade of our property, facilitated by guest feedback like yours. Hence, we are investing heavily in refurbishment plans to ensure that our amenities and property quality matches our excellent service standards. The goal is to provide our guests with an exceptional stay experience, and we regret that we were unable to meet your expectations this time. Despite the issues you've mentioned, we hope the prompt and friendly service provided by our staff could somewhat alleviate your discomfort. We deeply regret any inconvenience you may have experienced and want to assure you that we strive to exceed guest expectations, rather than simply meet them. We value your patronage and feedback, which will guide us in our continuous efforts to serve our guests better. We hope that despite the shortcomings, you will provide us with another opportunity to serve you better in the future. Thank you once again for your honest feedback. We hope to welcome you back soon and present to you an improved and satisfying experience.

Dear Gaurav, Thank you for your wonderful review. We are delighted to hear that you enjoyed your stay with us and that our staff delivered great service. It's always so rewarding for our team to hear they've made a positive impact on your experience. We appreciate you choosing to stay with us and look forward to welcoming you back in the near future. Thanks & Regards,Senthilrajan P

Dear vaidehi, Thank you so much for your wonderful review. We are thrilled to hear that you enjoyed your stay with us and that you were particularly pleased with the superb service provided by our staff, especially Sabitha Raja and Mr. Gopal. We are glad that you appreciated our attention to detail in our amenities and that you were able to enjoy features such as the non-skid mat, grab bar and our wonderful pool. We also love offering special touches like the jasmine flowers and welcome drink to surprise and delight our guests! Your feedback is invaluable to us as we strive to improve with each and every stay. We hope your next visit will be even more enjoyable and look forward to welcoming you back soon. Thanks & Regards,Senthilrajan P

Dear Kimheong, Thank you for taking the time to rate our [product/service]. We appreciate your feedback and hope that you had a positive experience. If you have any specific comments or suggestions on how we can improve, please don't hesitate to reach out to us Thanks & Regards, Senthilrajan P

Dear Gajendran, Thank you for taking the time to leave us a review. We're sorry to hear that your experience with us wasn't up to your expectations. We would love to hear more about your experience so we can improve our services. If you have any specific feedback or suggestions, please don't hesitate to contact us. We appreciate your business and hope to have the opportunity to serve you better in the future. Thanks & Regards,Senthilrajan P

Dear Verified traveller, Thank you for taking the time to share your recent experience at our property. We are delighted to know that you found our staff courteous, well-mannered, and eager to assist. We make it a point to train our staff to ensure that every guest has a pleasant and comfortable stay. Having said that, we apologize for the inconvenience you faced during your stay due to the non-functioning LED tube light and the blocked tub drain. Please rest assured that we take all feedback seriously, and actions have been taken to rectify the issues you encountered. We are glad to hear that you enjoyed our breakfast spread and found our Wi-Fi service excellent. Your kind words genuinely encourage us to strive for superior guest experiences. We value your patronage and look forward to hosting your stay once again in the near future where you can witness our improvements firsthand. Thanks & Regards,Senthilrajan P

Dear MANOJ, Thank you for taking the time to share your review with us. We're sorry to hear that your experience did not meet your expectations, particularly with regard to your room allocation. We understand that when a request for a quiet room is made, it is important for us to fulfill that preference, and we apologize for any inconvenience caused by not meeting your request. We appreciate your feedback about our F&B services and the excellent service provided by our barman, Rengarajan. We will definitely share your kind words with him as it will serve as an encouragement for our entire team. We are continually striving to improve our guest services, and your feedback is invaluable for helping us do so. We hope that you will give us another opportunity to serve you better in the future. Thanks & Regards,Senthilrajan P

Dear Mr.SaquifIt was a pleasure having you stay with us at Fortune Pandiyan Hotel, Madurai.We thank you for sparing your valuable time to evaluate our product and services. We are delighted to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your satisfaction. Your generous indication of our performance will be a source of inspiration to our staff and this encourages us to achieve even higher standards of service.We look forward to the pleasure of your continued visits and assure you of our best attention at all times.Thank you,Kind Regards,Senthilrajan PGeneral Manager

Dear Mr.SurendraIt was a pleasure having you stay with us at Fortune Pandiyan Hotel, Madurai.We thank you for sparing your valuable time to evaluate our product and services. We are delighted to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your satisfaction. Your generous indication of our performance will be a source of inspiration to our staff and this encourages us to achieve even higher standards of service.We look forward to the pleasure of your continued visits and assure you of our best attention at all times.Thank you,Kind Regards,P SenthilrajanGeneral Manager

Dear Mr.Arora,It was a pleasure having you stay with us at Fortune Pandiyan Hotel, Madurai.We thank you for sparing your valuable time to evaluate our product and services. We are delighted to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your satisfaction. Your generous indication of our performance will be a source of inspiration to our staff and this encourages us to achieve even higher standards of service.We look forward to the pleasure of your continued visits and assure you of our best attention at all times.Thank you,Kind Regards,Senthilrajan PGeneral Manager

Dear Mr.Sridhar,It was a pleasure having you stay with us at Fortune Pandiyan Hotel, Madurai.We thank you for sparing your valuable time to evaluate our product and services. We are delighted to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your satisfaction. Your generous indication of our performance will be a source of inspiration to our staff and this encourages us to achieve even higher standards of service.We look forward to the pleasure of your continued visits and assure you of our best attention at all times.Thank you,Kind Regards,S.RajanGeneral Manager

Dear Mr.Hashim,It was a pleasure having you stay with us at Fortune Pandiyan Hotel, Madurai.We thank you for sparing your valuable time to evaluate our product and services. We are delighted to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your satisfaction. Your generous indication of our performance will be a source of inspiration to our staff and this encourages us to achieve even higher standards of service.We look forward to the pleasure of your continued visits and assure you of our best attention at all times.Thank you,RegardsRajan SGeneral Manager

Dear Mr.Subramanian, Warm greetings from all the team at Fortune Pandiyan Hotel, Madurai. On behalf of the management of Fortune Pandiyan Hotel, Madurai, I would like to thank you for staying with us. At Fortune Pandiyan Hotel, Madurai we strive to ensure that every guest is provided with the best possible service and attention. We are committed to making a difference every day, continually getting better to keep us the best. It was therefore very disappointing that you experienced a number of problems during your stay as result of our shortcomings. I have personally informed our department heads in order to ensure that other guests do not experience a similar situation. There is no excuse for the annoyance caused to you and once again I regret the inconvenience caused. Personally, I wish to stress that we are very grateful for your support and for informing us of what happened and as such, I hope that you will not hesitate to call me should you require assistance with anything. I hope you will give us another chance to prove you, that what you have experienced during your recent stay is not our normal service levels at Fortune Pandiyan Hotel, Madurai. In the meantime, once again, may I extend my sincere regret to you and once again thank you for your understanding. Thank you, S.Rajan General Manager

Dear Karthik, Thank you for your feedback, we are glad that you have enjoyed your stay.Look forward to welcoming you back. regards Vasudev Front Office manager

Dear Guest, It was a pleasure having you stay with us at Fortune Pandiyan Hotel, Madurai. We thank you for sparing your valuable time to evaluate our product and services. We are delighted to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your satisfaction. Your generous indication of our performance will be a source of inspiration to our staff and this encourages us to achieve even higher standards of service. We look forward to the pleasure of your continued visits and assure you of our best attention at all times. Thank you.

Dear Ms. Vijayalakshmi, Warm greetings from all the team at Fortune Pandiyan Hotel, Madurai. On behalf of the management of Fortune Pandiyan Hotel, Madurai, I would like to thank you for staying with us. At Fortune Pandiyan Hotel, Madurai we strive to ensure that every guest is provided with the best possible service and attention. We are committed to making a difference every day, continually getting better to keep us the best. It was therefore very disappointing that you experienced a number of problems during your stay as result of our shortcomings. I have personally informed our department heads in order to ensure that other guests do not experience a similar situation. There is no excuse for the annoyance caused to you and once again I regret the inconvenience caused. Personally, I wish to stress that we are very grateful for your support and for informing us of what happened and as such, I hope that you will not hesitate to call me should you require assistance with anything. I hope you will give us another chance to prove you, that what you have experienced during your recent stay is not our normal service levels at Fortune Pandiyan Hotel, Madurai. In the meantime, once again, may I extend my sincere regret to you and once again thank you for your understanding. Thank you,

Dear Guest, Greetings!!! It was a pleasure having you stay with us at Fortune Pandiyan Hotel. We thank you for sparing your valuable time to evaluate our product and services. We are happy to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your satisfaction. Your generous indication of our performance will be a source of inspiration to our staff and this encourages us to achieve even higher standards of service. We look forward to the pleasure of your continued visits and assure you of our best attention at all times.

It was a pleasure having you stay with us at Fortune Pandiyan Hotel. We are happy to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your satisfaction. We look forward to the pleasure of your continued visits and assure you of our best attention at all times

Dear guest, Greetings!!! Thank you sharing your time in sharing valuable feedback. We are glad to know that you had a comfortable stay with us. Look forward to welcome you back at Fortune Pandiyan Hotel, Madurai

Dear guest, Namaste!!! Thank you for your time in sharing your valuable feedback. We are glad to know that you had a comfortable stay with us. Guests like you patronized us since 1968 that helped us in serving the hospitality for 50 years and made our hotel as an icon of the ancient city. Look forward to welcome you and your family very soon at Fortune Pandiyan Hotel.

Dear Mr. Apparao, Namaste!!! Thank you very much for taking your time to write a valuable and positive feedback. We are glad to know that you had a comfortable stay with us. Kindly share your experience with your family & friends too. We assure our best of service always!!! Look forward to welcome you back at Fortune Pandiyan Hotel, Madurai

Dear Mr. Raja, Namaste!!! Thank you for taking your time in sharing the valuable feedback. We are happy to know that you had a comfortable stay with us and we thank you for your continuous support and look forward to welcome you back at Fortune Pandiyan Hotel, Madurai!!

Dear Mr. Dinesh, Namaste!!! Thank you for your valuable feedback and we are happy to know that your stay was comfortable except swimming pool as it was closed for annual maintenance. Now it is in operation for guest's use. Look forward to welcome you back at Fortune Pandiyan Hotel, Madurai.

Dear guest, Namaste!!! Thank you for your valuable feedback and we are happy to know that you have enjoyed your stay with us. We would like to inform you that the window in all the rooms are locked due to safety of guests and it can be opened on request. Also none of the rooms are having balcony. Looking forward to welcome you back to Fortune Pandiyan Hotel, Madurai!!!