Good afternoon,We greatly appreciate your comment and we take note of your suggestions to continue improving the service so that next time you have a 10 experience.Kind Regards

Gracias por compartir su experiencia, nos alegra que el apartamento, ubicación y personal haya cumplido con sus expectativas. Esperamos verle de nuevo por Slow Suites Gran Vía. Un saludo cordial

Thank you for your feedback. We will keep improving. Thank you!

Dear Alexandre Christian Patrick,Thank you very much for your wonderful review! We are thrilled to hear that you enjoyed your stay in our luxury apartment and that it continues to meet your expectations. It's fantastic to hear that this is your second visit and that you find it exceptional each time. We truly appreciate your loyalty and look forward to welcoming you back as soon as possible.If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know.Warm regards

Thank you for your 5-star review! We're delighted to hear that our apartment was a great choice for your family trip. Providing a comfortable and spacious environment for families is important to us, so we're glad you found the apartment to be big and comfortable.It's wonderful to know that you enjoyed the area as well. Being close to everything makes exploring the city more convenient, and we're pleased that the location worked well for you.We hope to have the pleasure of hosting you and your family again in the future. Thank you for choosing us for your trip, and we appreciate your fantastic rating!

Thank you for taking the time to leave a rating for your recent stay with us. We appreciate your feedback and hope to have the opportunity to host you again in the future. If there are any specific areas where we can improve, please feel free to let us know. We value your input and strive to provide the best possible experience for all our guests.

Thank you, Max, for your feedback! We're pleased to hear that you found our property's location convenient with easy access to the metro and nearby shops. We hope you enjoyed your stay overall and look forward to welcoming you back in the future!

Thank you for your review, Kim! We're glad to hear that you found our property clean and in a great location. We apologize for any inconvenience regarding the towels. Next time, please don't hesitate to let us know, and we would have been happy to provide you with extra towels. We appreciate your feedback and hope to have the opportunity to host you again in the future!

Thank you for sharing your feedback with us! We're happy to hear that you loved the room and found the location convenient for exploring everything nearby.We appreciate your suggestion regarding luggage drop-off accessibility. We'll definitely take your comment into consideration as we strive to improve our services.We hope to have the opportunity to welcome you back in the future!

Dear Joanne,Thank you for taking the time to share your feedback with us. We're thrilled to hear that you found our property beautiful, cozy, and that your family loved it. However, we apologize for the inconvenience caused by the cleanliness issue with the bathtub and dispenser. Please rest assured that we take cleanliness very seriously, and we will address this matter with our housekeeping team to ensure that it doesn't happen again.For future stays, please don't hesitate to let us know immediately if you encounter any issues, and we will promptly send our cleaning team to rectify the situation.We appreciate your understanding and hope to have the opportunity to welcome you back for an even more enjoyable stay.Warm regards

Buenos días José Carlos.Nos alegra saber que en general encontró de agrado su estancia con nosotros. Sentimos que algún pequeño desperfecto haya hecho su experiencia menos cómoda. Tomamos nota para mejorar en futuro y poder seguir asi dando nuestro mejor servicio. Esperamos poder recibirle en un futuro. Saludos,

Thank you for your wonderful feedback! We're thrilled to hear that you found our apartment exceptionally clean and spacious. Providing a comfortable and tidy space for our guests is always a top priority. If you have any other comments or suggestions, please feel free to share them with us. We hope to have the pleasure of hosting you again in the future!

Hello, Ronald! Thank you so much for your good rate! we will be glad to host you again in future visits to Madrid.

Thanks so much, Jenny, for your review, it is very pleasant for us to know that you enjoyed your stay with us.

Dear Payal,Thank you for having taken some of your valuable time We hope we have the chance to meet you soon in our apartments.Kind Regards

Good afternoon Mariela.Thank you very much for your review, we are happy to know that it lived up to your expectations and we will be happy to welcome you on your next visit to the city.Kind Regards

Dear Michael,Thank you for your rate. We are glad you enjoyed the city and had a nice experience. To access the apartments just need to follow the Slow Suites sign inside the building.Hope you have the chance to visit any of our other Slow Suites.Kind regards,Slow Suites Gran Vía

Dear Michael,Thank you for taking the time to give us your feedback.We're delighted to hear that you like the location.We hope we have the opportunity to welcome you back again.Kind regards

Estimado David,Gracias ppor valorar su estancia. Lamentamos que no cumpliésemos sus expectativas así como no saber exactamente qué pudo fallar para seguir mejorando nuestros servicios. En cualquier caso nuestros equipos seguirán esforzándose para que tengan una buena estancia.Un saludo,Slow Suites

Good afternoon.It is a pleasure for us hosting you in our apartments.Hope to see you soon.Kind regards from Slow Suites.

Good afternoon.We would like to inform you that we give call assistance during the day from 09:00am until 23:59pm to help you with your entrance, our registration is online.Kind regards, Slow Suites.

Muchas gracias por su valoración, Susana, deseamos que haya disfrutado sus estancia, reciba un cordial saludo.

Muchas gracias por su valoración, Susana, nos agrada que nos haya elegido, hasta la próxima, un saludo.

Hola Claudia, muchas gracias por su review.Revisaremos los colchones del apartamento que escogió para cambiarlos.Gracias por dejarnos su opinión.Un saludo, Slow Suites.

Estimada Esperanza, Gracias ppor su valoración. Nos encanta ver que se sintieron como en casa y se llevan tan buen recuerdo. Reciban un afectuoso saludo Slow Suites

Dear guest,Thank you for your revew. We are glad you had a nice experience and enjoyed the stay and location :)All the best,Slow Suites

Dear Eva,Thank you for your comment. We are glad your experience in our apartment was possitive. As we are a virtual reception, the check in has to be completed online indeed. Children under 16 is not a must, you can contact in those cases the property so we can update the information and make it easier for you. For someone who just wants to book and show up at the place, we recomend to book a place with reception :)Really hope you have the chance to visit any other of our Slow Suites :)All the best,Slow Suites Gran Vía

Gracias por su valoración, Pilar, deseamos que haya tenido una agradable estancia, le esperamos pronto, un saludo.

Thanks so much, Sasu, your review is very pleasant for us, best regards.

Muchísimas gracias Joel por elegir Slow Suites para su estancia.Esperamos verle pronto.Un saludo de parte de Slow Suites.

Good afternoon Nicole, thanks for your recommendation and leaving us your opinion.We are going to take into account your advices.Thanks for choosing us.Kind regards from Slow Suites staff

Dear Jessica,thank you for your review. We are glad you had sucha a good experience with us :)e hope you have the chance to visit us any other time.Best regards,Slow Suites

Dear Sandy,Thank you for rating your stay. We are happy to see you enjoyed Slow Suites Gran Vía and hope you did enjoy the city too.Wish you all the best,Slow Suites

Estimado Francisco,Agradecemos que nos comparta su opinión. Lamentamos que su estancia no haya sido del todo satisfactoria. Tomamos nota de la situación para ver qué pudo ocurrir y seguir mejorando nuestros servicios.Un afectuoso saludoSlow Suites

Dear Bernard,Thank you for your review, it is very helpful for us to know how was your experience. We appreciate all the information you shared. We hope you can come back any other time.All the best,Slow Suites

Thank you for your review, Battista, we hope you have had a pleasant stay with us, receive a cordial greeting.

Chère Virginie,Merci pour votre témoignage.Nous sommes ravis de savoir que vous avez apprécié notre emplacement calme et pratique, à proximité du centre.Ce serait un plaisir de vous revoir.Salutations!

Dear Eugenia,Thank you for your comment and share your experience! We are glad you liked staying with us and enjoyed the area.Hope you have the chance to come back again.All the best,Slow Suites

Dear Kristin,Thank you for sharing your experience. We apologize for the inconveniences caused with the entrance. We are glad your experience was possitive and will consider your suggestions to keep on improving our services.Best regards,Slow Suites

Dear Belkis,Thank you for taking the time to review your stay.It is rewarding to know that you appreciated our high standards which we work to uphold.We look forward to welcoming you back.Best wishes

Dear Luz,Thank you for sharing your experience with us. We are glad to see you liked your stay in our apartment and hope you also enjoyed the city.All the best,Slow Suites

Agradecemos tu comentario, Joana, nos agrada saber que disfrutaste de nuestro apartamento y de su ubicación, un saludo.

Gracias, Elisa, por tu review. Recibe un cordial saludo.

Estimada Blanca,Agradecemos sus palabras sobre su reciente experiencia con nosotros.Nos alegra saber que disfrutó de nuestra excelente ubicación, de nuestras instalaciones así como de la seguridad de las mismas.Estaremos encantados de recibirle en su próxima visita a la ciudad.Saludos

Estimado Oscar,Gracias por tomarse el tiempo de compartir su experiencia con nosotros en esta plataforma.Nos alegra saber que disfrutó de nuestra privilegiada ubicación, perfecta, sin duda, para visitar la ciudad.Estaremos encantados de recibirle nuevamente en cualquiera de nuestras instalaciones.Saludos

Estimada Aitana,Gracias por tomarse el tiempo de valorar sobre su experiencia con nosotros.Esperamos tener la oportunidad de hospedarle pronto nuevamente.Un cordial saludo

Hola Analia, muchísimas gracias por su review.Esperamos ver a sus amigos y familiares por aquí entonces.Un saludo de parte del staff.

Good afternoon German.It is a pleasure for us.Hope you enjoyed your stay and see you again at Slow Suites.Kind regards.

Dear Joanna,Thak you for taking the time to rate your stay. We are glad your experience was possitive. Indeed, we are not a hotel and our reception is virtual, so all procedures are completed online as explained. Our staff is more that willing to help any time our guests require. You can contact us by phone, mail or your reservation channel. We hope you also enjoyed the city :)All the best,Slow SUites

Estimado huésped,Gracias por comentarnos su experiencia. Lamentamos que no nos haya compartido con más detalle su descontento ya que los apartamentos se han reacondicionado con muebles nuevos para que su estancia sea más agradable, quizá ese es el cambio que aprecia. Revisaremos las fotos.Un saludo,Slow Suites