LOFTS Puerta del SOL, in the city center, offers travelers a warm welcome and practical comforts. Enjoy free in-room WiFi and continental breakfast. Express check-in, luggage storage, and concierge assistance create a genuine home base for city adventures.
Located in Madrid Centro neighborhood, LOFTS Puerta del SOL is connected to a rail/subway station. Prado Museum and Museo Nacional Centro de Arte Reina Sofía are cultural highlights, and some of the area's notable landmarks include Royal Palace of Madrid and Puerta de Alcalá. Looking to enjoy an event or a game? See what's going on at Bernabéu Stadium or Movistar Arena. Visit our Madrid travel guide
Calle del Marqués Viudo de Pontejos 2, Madrid, 28012
What's nearby
Puerta del Sol
2 min walk - 0.2 km
Plaza de Santa Ana
3 min walk - 0.3 km
San Miguel Market
5 min walk - 0.4 km
Plaza Mayor
5 min walk - 0.4 km
Gran Via
6 min walk - 0.6 km
Getting around
Sol Station
2 min walk
Madrid Recoletos Station
19 min walk
Adolfo Suarez Madrid-Barajas Airport (MAD)
27 min drive
Restaurants
La Mallorquina
2 min walk
Museo del Jamón
2 min walk
McDonald's
2 min walk
Burger King
2 min walk
Wok To Walk
2 min walk
About this property
LOFTS Puerta del SOL
Concierge services, express check-in, and express check-out are available at this aparthotel. WiFi in public areas is free. Other amenities include a vending machine. Each apartment provides a microwave and an electric kettle, plus free WiFi and a Smart TV with satellite channels. An espresso maker and a safe are among the other amenities available to guests.
LOFTS Puerta del SOL offers 6 air-conditioned accommodations with safes and blackout drapes/curtains. 55-inch Smart televisions come with satellite channels. This Madrid aparthotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Microwaves and espresso makers are provided.
Daily continental breakfast available 9:00 AM to 12:30 PM for a fee: EUR 9 to 13 per person
Bedrooms
Bedsheets provided
Hypo-allergenic bedding
Bathroom
Towels provided
Entertainment
55-inch smart TV with satellite channels
Laundry
Laundromat nearby
Comfort
Air conditioning
Pets
No pets allowed
Suitability/Accessibility
No elevator
Tile flooring in room
Services and conveniences
Blackout drapes
Concierge services
Limited-hour front desk
Luggage storage
Safe
Vending machine
Location highlights
Connected to a rail/subway station
In a historical district
In the city center
Near a health/beauty spa
Near a hospital
Near a metro station
Near a train station
Near a zoo
Near an outlet shopping mall
Near the airport
Things to do
Casino nearby
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
Fire extinguisher
General
6 units
Policies
Check-in
Check-in start time: 3:30 PM; Check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18
Check-out
Check-out before 11:30 AM
Express check-out available
Special check-in instructions
The front desk is open daily from 9:00 AM - midnight
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Information provided by the property may be translated using automated translation tools
Access methods
Front desk (limited hours)
Pets
Pets not allowed
Children and extra beds
Children are welcome
Property payment types
Important information
Optional extras
Fee for continental breakfast: approximately EUR 9 to 13 per person
Nearby parking fee: EUR 28 per day (656 ft away)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
Property Registration Number H952
We should mention
This property does not have elevators
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Property is also known as
LOFTS Puerta del SOL Madrid
LOFTS Puerta del SOL Aparthotel
LOFTS Puerta del SOL Aparthotel Madrid
Frequently asked questions
Is LOFTS Puerta del SOL pet-friendly?
No, pets are not allowed at this property.
How much does it cost to stay at LOFTS Puerta del SOL?
As of 2026/3/16, prices found for a 1-night stay for 2 adults at LOFTS Puerta del SOL on 2026/3/17 start from NT$4,426, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What time is check-in at LOFTS Puerta del SOL?
Check-in start time: 3:30 PM; Check-in end time: midnight. Late check-in is available during limited hours.
What time is check-out at LOFTS Puerta del SOL?
Check-out is at 11:30 AM.
Where is LOFTS Puerta del SOL located?
Located in Madrid Centro, this aparthotel is steps from Preciados Street and Puerta del Sol. Plaza Mayor and Gran Via are also within 10 minutes. Sol Station is only a 2-minute walk and Tirso de Molina Station is 6 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
LOFTS Puerta del SOL Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6
Cleanliness
8.8
Amenities
8.6
Property conditions & facilities
Rating 10 - Excellent. 34 out of 66 reviews
10 - Excellent
34
Rating 8 - Good. 22 out of 66 reviews
8 - Good
22
Rating 6 - Okay. 4 out of 66 reviews
6 - Okay
4
Rating 4 - Poor. 3 out of 66 reviews
4 - Poor
3
Rating 2 - Terrible. 3 out of 66 reviews
2 - Terrible
3
Reviews
8/10 Good
Leticia
2025/4/27
Liked: Cleanliness, amenities, property conditions & facilities, communication
Great place to stay to check out Madrid. Clean, quiet, affordable. A little difficult to find the entrance but the staff (and surrounding lofts/businesses) are very friendly.
Perfect location for a week’s stay in Madrid. We were in the middle of everything. Close to metro and train station. Will definitely be my first choice when we return to Madrid.
Jimmy
Stayed 7 nights in May 2025
10/10 Excellent
Bernard
2025/4/28
Liked: Cleanliness, room comfort, communication
Great value and location
Very convenient central location one street away from Plaza del SOL and a 5 minute walk to Plaza Major. Reasonable price for a small 2 bed apartment with bathroom, kitchen and lounge. Ideal for short or long stays.
Bernard
Stayed 3 nights in Mar 2025
10/10 Excellent
jose
2024/5/27
Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice location, close to everything
jose
Stayed 2 nights in May 2024
8/10 Good
LAXMAN
2024/9/23
Liked: Cleanliness, property conditions & facilities, communication
Great location; clean and pleasant building. Friendly staff
LAXMAN
Stayed 3 nights in Sep 2024
10/10 Excellent
Tania Del Mar
2024/5/6
Liked: Cleanliness, room comfort, communication
Best place
This place was beautiful close to everything very clean and secure staff super friendly this place I recommend to everyone .
Tania Del Mar
Stayed 2 nights in Apr 2024
10/10 Excellent
Scott
2024/6/18
Liked: Cleanliness, amenities, property conditions & facilities, communication
Great stay for a few days. Beds were comfy. Location was fantastic! Staff were proactive and always very helpful. We woukd be happy to return here!
Scott
Stayed 3 nights in Jun 2024
10/10 Excellent
John
2025/3/9
Liked: Cleanliness, room comfort, communication
Comfy and convenient 😌
The reception staff was very accomdating and even let us leave our luggage in storage at their place. Everything we needed was in our room. The location was terrific with eateries and shopping areas close by and convenient.
Everything about this place was very good. The service , the space and the location. Everyone was nice , especially Pablo.
Herlinda
Stayed 3 nights in Sep 2024
10/10 Excellent
Francesca
2024/5/13
Liked: Cleanliness, amenities, property conditions & facilities, communication
This is very centrally located to plaza mayor and the surrounding area, and it’s less than a 5 minute walk from the Sol metro station! They allowed us to store our bags before check in, and the process was so easy!
Excellent customer service at front desk by Alina. She was very nice and helpful.
Tatyana
Stayed 3 nights in May 2024
10/10 Excellent
Jennie
2025/2/20
Liked: Cleanliness, room comfort, communication
Recommend for location
Very pleasant appartment. Clean. Comfortable beds. A bit difficult to locate as the name of the appartments are not outside. Excellent location for city centre. Everything accessible by foot from here.
Jennie
Stayed 3 nights in Feb 2025
6/10 Okay
Swapnil
2025/5/14
Disliked: Cleanliness, communication
We stayed 3 days, but only thefirst day room was cleaned, there was no full length mirror and the only mirror was in bathroom which was already a small space . Staff was not so helpful.location is close to all the tourist sites but expect lot of crowd and noise.
Swapnil
Stayed 3 nights in Apr 2025
6/10 Okay
MICHAEL
2024/12/4
Liked: Amenities, communication
We really liked the location, it is in the center of everything. The apartment room is large and has almost everything (there is no iron), there is no daily cleaning, it did not feel very clean and it is a little outdated.
MICHAEL
Stayed 4 nights in Nov 2024
10/10 Excellent
Fe
2024/2/29
Liked: Cleanliness, amenities, property conditions & facilities, communication
The property gave us an opportunity to live like a local I suppose. I like the fact that it is in the middle of the old city, near beautiful streets, shops and churches. My family enjoyed the stay at the property immensely. It was a unique experience.
Fe
Stayed 3 nights in Feb 2024
10/10 Excellent
Edilma
2024/7/28
Liked: Cleanliness, amenities, property conditions & facilities, communication
I enjoyed the walkable distances to the Plaza Mayor being in contact with local people learning about crucial& historic landmarks. Having the taste of the food, tapas, paella, rabo de toro within walking distance! I highly recommended to families or "solo" travelers to be in the heart of Madrid, taking the metro is convenient and fast way to know the city.
Edilma
Stayed 4 nights in Jul 2024
10/10 Excellent
MARCO
2024/11/5
Liked: Cleanliness, amenities, property conditions & facilities, communication
We liked everything at and near the property. It is centrical and everything needed was close by.
What was disconcerting was that the property announced itself as a sort-of-hotel but not really. It never said it was a Hostal and the name on the outside says: "Castilla II" which was never mentioned when searching for the property. So it made it difficult to ensure that we were at the right place. Other than that, it was clean, the right size, and we enjoyed our stay there. Thank you!
MARCO
Stayed 3 nights in Nov 2024
8/10 Good
mary antonette
2026/2/5
Liked: Cleanliness, amenities, property conditions & facilities, communication
Clean room
mary antonette
Stayed 9 nights in Jan 2026
10/10 Excellent
Miles
2025/6/19
Liked: Cleanliness, room comfort, communication
Spacious loft excellent location great staff we will be back soon!
Miles
Stayed 3 nights in Jun 2025
10/10 Excellent
Susan
2025/7/3
Liked: Cleanliness, amenities, property conditions & facilities, communication
This place is genuinely awesome . The 4 people suite has everything I need for my family . It feel
I was in my own piso in Madrid . For sure this will be the only place I will use for my next visits !!! Thanks
Susan
Stayed 3 nights in Jun 2025
4/10 Poor
Angela
2024/4/26
Excellent location, but rate it as a 2 star motel
Angela
Stayed 6 nights in Apr 2024
10/10 Excellent
Myla
2024/5/20
Liked: Cleanliness, amenities, property conditions & facilities, communication
We like everything on it.
Myla
Stayed 4 nights in May 2024
8/10 Good
Gladys
2024/11/16
Liked: Cleanliness, property conditions & facilities, communication
The last night at the next room people were shouting at 3:00 am and we could not sleep. It was terrible. I tried to call reception but they did not answer. I sent several WApp messages to the hotel reception so they could advice the people in the nearby room. Terrible!
I reserved this room because the advertisement offered laundry services. Upon arrival I was told they don't even have laundry and they were unwilling to make any concession. I asked for a small discount allowing me to go do my laundry in a public facility and they declined claiming that the information I got was false and they didn't know how I got it. I told them I would write a review stating my disappointment and they got very assertive asking me to leave. I called expedia and they claimed I should have gotten laundry, A small concession as I requested would have gone a long way to make peace and secure a happy customer. Also, daily cleaning is not available. Homeless sleeping outside of hotel. And hotel name is different than advertised; it is actually a hostel. Very confusing advertisement