This hotel is convenient enough as there is scheduled airport shuttle running. Room is well decorated, spaceful and very clean. Hotel staff are nice in general but inadequate often at night time/slack hours. They just hide in the room and talking, only coming out to help when counter staff is asking.
因為早起所以沒訂早餐!但房間還算不錯舒適!接駁車也不錯!床好睡! 房間的設施可以再多一點!例如有些Free Mini Bar 之類!因為附近晚上沒得吃!飯店也沒有Room service!這是唯一比較讓我失望!
Roxy
於 2018 年 6 月住了 1 晚
10/10 有夠讚
真實旅客
2018 年 6 月 19 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
有機場 免費bus不錯,早餐也挺好的
比較新設計時尚,有機會還會再住這裡
真實旅客
於 2018 年 6 月住了 1 晚
10/10 有夠讚
Adel
情侶出遊
2025 年 7 月 24 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Nice to have the shuttle service... and the restaurant is very nice as well.
Adel
於 2025 年 7 月住了 1 晚
10/10 有夠讚
Janet
2025 年 7 月 21 日
喜歡:員工素質、設施服務和住宿環境和硬體
Excelente atención de Staff, excelente servicio de transporte a hotel
Janet
於 2025 年 7 月住了 1 晚
8/10 不錯哦
Sevda
家庭旅遊
2025 年 7 月 21 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Friendly staff. Clean hotel.
Sevda
於 2025 年 7 月住了 2 晚
6/10 一般般
Bharati Haresh
家庭旅遊
2025 年 7 月 20 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Driver broke my bag when I was leaving for the Airport in Madrid.
Bharati Haresh
於 2025 年 7 月住了 3 晚
8/10 不錯哦
Ana
情侶出遊
2025 年 7 月 18 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The location was excellent. Food was wonderful. Rooms where clean. Staff was helpful, but they did not have enough change to weigh suitcases.
Ana
於 2025 年 6 月住了 1 晚
4/10 不太好
Ana
團體旅遊, 家庭旅遊
2025 年 7 月 18 日
喜歡:員工素質
不喜歡:設施服務
When I booked my stay at the Axor hotel, it was never made clear that there were two separate buildings, with one lacking important amenities.
Ana
於 2025 年 7 月住了 1 晚
10/10 有夠讚
Elmer
家庭旅遊
2025 年 7 月 13 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Nice hotel , clean and safe. We didn’t get a chance to enjoy it due to our late arrival from the airport and we had to catch an early flight, but we had a chance to walk to the mall and enjoy dinner there.
Elmer
於 2025 年 7 月住了 1 晚
10/10 有夠讚
Ricky,Simsbury
家庭旅遊
2025 年 7 月 12 日
喜歡:整潔度、員工素質和住宿環境和硬體
It was convenient to the Airport and 10 minute walk to a great mall.
Ricky
於 2025 年 7 月住了 1 晚
10/10 有夠讚
Marta,Orlando
2025 年 7 月 11 日
Marta
於 2025 年 7 月住了 1 晚
6/10 一般般
Michelle
家庭旅遊
2025 年 7 月 11 日
喜歡:整潔度和住宿環境和硬體
不喜歡:員工素質
The hotel was nice and close to the airport. We were not told that we would need to make an appointment for the airport shuttle so although it was free, we needed to wait for 30 minutes so we took a cab. We also were told to go to the sister hotel next door to catch the shuttle. The main desk at that hotel seemed annoyed that we didn't reserve a space and they didn't offer to help. Also, our hotel did not have a restuarant. We were told to go to the sister hotel. No further recomendations were offered from the hotel staff. The restaurant was out of all vegetarian options. The did make some dishes for us without meat; however, it would have been nice to have additional dining options. Overall the hotel was fine since our flight was canceled, but the customer service was lacking.
Michelle
於 2025 年 7 月住了 1 晚
8/10 不錯哦
Kimberly
家庭旅遊
2025 年 7 月 8 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
This was a pretty standard airport hotel. Great shuttle service, refreshing pool. I wish it had a snack bar or cafe and I wish it had cocktails at the bar.
Kimberly
於 2025 年 7 月住了 1 晚
8/10 不錯哦
Daisy
情侶出遊
2025 年 7 月 8 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Good, safe and clean option but not conveniently located to Madrid’s city center.
Daisy
於 2025 年 7 月住了 6 晚
6/10 一般般
Andrew
家庭旅遊
2025 年 7 月 7 日
喜歡:整潔度和員工素質
The location is nears to a mall and a relatively short bus ride to Metropolitano Stadium. The stadium is over 3 miles away on foot and it's not a particularly nice walk.
Check in was excellent. The receptionist was very helpful and allowed us late check out and booked us onto the free shuttle bus.
The hotel is very clean and the room was a good size with a nice bathroom and shower.
Breakfast had plenty of choice and the food was tasty.
The pictures and description of the hotel on Expedia are misleading...there is no swimming pool in this hotel.
Sadly it's the little things that are missing that leave an impression. The was a kettle but no cups or even a couple of tea bags in the room...would a couple of tea bags really break the bank?
The dresser has a sheet of glass on it's surface which was cracked.
Andrew
於 2025 年 7 月住了 1 晚
8/10 不錯哦
Veronica,Miami
家庭旅遊
2025 年 7 月 5 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The bathroom was for handicap person and we are not handicapped so it was uncomfortable to shower with a chair in the way.
Gym was full maybe need larger area and more machines.
Staff was friendly, room was clean and beds were comfortable
Veronica
於 2025 年 6 月住了 1 晚
10/10 有夠讚
Perla
家庭旅遊
2025 年 7 月 4 日
喜歡:整潔度、員工素質和住宿環境和硬體
The hotel was great for a one night stay near the airport with shuttle to and back to the airport.
We stayed only one night so we didn’t have time to enjoyed the hotel. I am sure it was good. We walked to the shopping center and had dinner.
Perla
於 2025 年 6 月住了 1 晚
10/10 有夠讚
Natalia
家庭旅遊
2025 年 7 月 4 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
El hotel es hermoso cerca del aeropuerto lo cual es ideal cuando estas de viaje. Las instalaciones estan bien cuidadas. El servicio de transfer esta muy bien coordinado y puntual. Excelente.