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AYZ Juan de Mena - Auto check-in property

2.0 star property
Travelers find a peaceful urban escape with in-room WiFi connectivity just steps from Madrid's iconic El Retiro Park and bustling Gran Via

Choose dates to view prices

AYZ Juan de Mena offers a convenient retreat from city exploration. Guests enjoy streamlined auto check-in and express check-out. The location provides easy access to Madrid's green spaces and main shopping district, while in-room WiFi keeps everyone connected.

Reviews

7.4 out of 10
Good

Popular amenities

  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Superior Double Room, Private Bathroom

Superior Double Room, Private Bathroom | Desk, free WiFi, bed sheets

Superior Double Room, Private Bathroom

7.0 out of 10
Good
(7 reviews)

Highlights

Air conditioning
Heating
Hair dryer
Private bathroom
Desk
Mobile key entry
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, Shared Bathroom

Double Room, Shared Bathroom | Desk, free WiFi, bed sheets

Double Room, Shared Bathroom

Highlights

Air conditioning
Heating
Portable fan
Hair dryer
Desk
Mobile key entry
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room, 2 Twin Beds, Private Bathroom

Superior Double Room, 2 Twin Beds, Private Bathroom | Desk, free WiFi, bed sheets

Superior Double Room, 2 Twin Beds, Private Bathroom

9.0 out of 10
Wonderful
(8 reviews)

Highlights

Air conditioning
Heating
Hair dryer
Private bathroom
Desk
Mobile key entry
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Double Room, Private Bathroom

Deluxe Double Room, Private Bathroom | Desk, free WiFi, bed sheets

Deluxe Double Room, Private Bathroom

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Heating
Hair dryer
Private bathroom
Desk
Mobile key entry
  • Sleeps 2
  • 1 Double Bed

View all photos for Quadruple Room, Private Bathroom

Quadruple Room, Private Bathroom | Desk, free WiFi, bed sheets

Quadruple Room, Private Bathroom

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Heating
Hair dryer
Private bathroom
Desk
Mobile key entry
  • 236 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Double Room, 1 Double Bed, Non Smoking, Private Bathroom

Classic Double Room, 1 Double Bed, Non Smoking, Private Bathroom | Desk, free WiFi, bed sheets

Classic Double Room, 1 Double Bed, Non Smoking, Private Bathroom

7.4 out of 10
Good
(3 reviews)

Highlights

Air conditioning
Heating
Hair dryer
Private bathroom
Desk
Mobile key entry
  • 129 sq ft
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Located in Jerónimos, a neighborhood in Madrid, AYZ Juan de Mena - Auto check-in property is near the airport and near a metro station. Gran Via and Puerta del Sol are notable landmarks, and the area's natural beauty can be seen at El Retiro Park. Looking to enjoy an event or a game while in town? See what's going on at Bernabéu Stadium. Visit our Madrid travel guide
View more Guest Houses in Madrid
Map
Calle Alfonso XI 11, Madrid, 28014

What's nearby

  • Prado Museum featuring a garden and heritage architecture
    Prado Museum
    5 min walk - 0.4 km
  • Plaza de Cibeles showing a fountain, heritage elements and a statue or sculpture
    Plaza de Cibeles
    5 min walk - 0.5 km
  • Vibrant sunset over bustling Gran Via showcasing architecture and urban life in Madrid
    Gran Via
    8 min walk - 0.7 km
  • Puerta del Sol which includes a city and a fountain
    Puerta del Sol
    13 min walk - 1.1 km
  • El Retiro Park which includes a park
    El Retiro Park
    18 min walk - 1.5 km

Getting around

  • Banco de Espana Station
    6 min walk
  • Madrid Recoletos Station
    10 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD)
    16 min drive

Restaurants

  • Aarde
    4 min walk
  • Em Sherif Madrid
    3 min walk
  • James Joyce Irish Pub Madrid
    5 min walk
  • Pictura
    4 min walk
  • Casa Remigio
    7 min walk

About this property

AYZ Juan de Mena - Auto check-in property

Guesthouse near Prado Museum
Located close to El Retiro Park and Gran Via, AYZ Juan de Mena - Auto check-in property has plenty to offer. Guests can connect to free in-room WiFi.
Other perks include:
  • Express check-out and smoke-free premises
Room features
All guestrooms at AYZ Juan de Mena - Auto check-in property have comforts such as air conditioning, in addition to amenities like free WiFi.
Other amenities include:
  • Showers, hair dryers, and soap
  • Heating, housekeeping, and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Guest services

  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shower
  • Soap
  • Towels provided

More

  • Air conditioning
  • Desk
  • Heating
  • Mobile key entry

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: EUR 15
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 15
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions and smart lock details; access will be through a private entrance
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Information provided by the property may be translated using automated translation tools

Access methods

Private entrance, smart lock

Pets

Pets not allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of EUR 100 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Early check-in fee: EUR 15 (subject to availability)
  • Late check-out fee: EUR 15 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available

We should mention

This property does not have elevators
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Children 18 years old and younger are not permitted at this adults-only property

Property is also known as

A&Z Juan Mena Adults Madrid
A&Z Juan Mena Adults
A Z Juan de Mena Only Adults
A&Z Juan Mena Adults Hostel Madrid
A&Z Juan Mena Adults Hostel
A Z Juan de Mena Only Adults
A Z Juan de Mena Adults Only
Ayz Juan De Mena Auto Check In
A Z Juan de Mena Auto check in property
AYZ Juan de Mena Auto check in property
AYZ Juan de Mena - Auto check-in property Madrid
AYZ Juan de Mena - Auto check-in property Guesthouse
AYZ Juan de Mena - Auto check-in property Guesthouse Madrid

Frequently asked questions

Is AYZ Juan de Mena - Auto check-in property pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This guest house doesn't offer parking.

What time is check-in at AYZ Juan de Mena - Auto check-in property?

Check-in start time: 3:00 PM; Check-in end time: anytime. Early check-in is available for a fee of EUR 15 (subject to availability).

What time is check-out at AYZ Juan de Mena - Auto check-in property?

Check-out is at noon. Late check-out is available for EUR 15 (subject to availability).

Where is AYZ Juan de Mena - Auto check-in property located?

Located in Jerónimos, this guesthouse is within a 10-minute walk of Prado Museum and Gran Via. Puerta del Sol and El Retiro Park are also within 1 mi (2 km). Banco de Espana Station is 6 minutes by foot and Retiro Station is 8 minutes.

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Reviews

AYZ Juan de Mena - Auto check-in property Reviews

7.4

Good

8.0

Cleanliness

6.8

Location

7.0

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 69 out of 194 reviews
Rating 8 - Good. 55 out of 194 reviews
Rating 6 - Okay. 31 out of 194 reviews
Rating 4 - Poor. 13 out of 194 reviews
Rating 2 - Terrible. 26 out of 194 reviews

Reviews

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will definitely recommend this place to friends and family visiting Madrid. It has a fantastic location and a confortable room
Stayed 1 night in Mar 2025

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very private and conveniently located
Stayed 3 nights in Nov 2024

6/10 Okay

Vinod

Liked: Amenities
The room was nice. The instructions to enter the property can be better, and they can have photos of the gate to let guests know where it is. There was noise from loud music late into the night.
Stayed 1 night in Aug 2025

8/10 Good

Paola

Liked: Cleanliness, staff & service, property conditions & facilities
Nice location and comfortable room. The quadruple room is very spacious and convenient.
Stayed 2 nights in Feb 2024

10/10 Excellent

JAVIER

Liked: Cleanliness, staff & service, property conditions & facilities
Total automatized easy check in and out. Close to transportation, historic and tourist places.
Stayed 2 nights in Oct 2023

8/10 Good

Jose

Liked: Cleanliness, amenities, property conditions & facilities
The location is excellent; the neighborhood is very nice and quiet. The hotel's entrance is almost on the corner, and it was quite difficult for me to find it, as it's extremely small and hard to distinguish. The place is generally very cool, clean, and in excellent condition. Neither the windows nor the doors isolate the noise. In my case, I had a room facing the street, and I could hear people walking and talking all the time. I could even hear the guest in the room across the hall, almost as if he were in my bed. The fact that the doors can only be opened from the app on the phone worries me a lot. What would have happened if I ran out of battery, if my phone was stolen, or if I had no internet? None of that happened, but I still worry.
Stayed 2 nights in Oct 2025

8/10 Good

Bethward

Liked: Cleanliness
Disliked: Amenities
Check-in was easy because it was all done online beforehand. You must have access to data in order to unlock the main doors and rooms as there are no keypads or keys. Overall, the area was quiet and clean, within easy walking distance to the Prado museum and shopping.
Stayed 1 night in May 2024

8/10 Good

Desmond

It was ideal for us. Perfect location near Retiro park and Prado museum. Self check in and out was easy, room was spacious and clean. Towels and hairdryer, 3 hangers. No view out of window and no telly but we didn’t mind as we were out exploring the city most of the time.
Stayed 3 nights in Sep 2024

6/10 Okay

Felipe

Liked: Cleanliness
the room was clean and tidy. the mattress was a bit old and not in the best condition, but it was enough to sleep! the room doesn't have blankets and it could be a problem if you are very cold! overall it is a good value for money because of its location - 20-25 minutes walk to the main places in Madrid
Stayed 3 nights in Sep 2024

6/10 Okay

Jennifer

Liked: Cleanliness
Disliked: Staff & service
Wasn’t a fan of having to bring my phone to the shared bathroom every time in order to unlock my room door on the way back. Pretty cumbersome process. That said, the lock on my room door was clearly broken into before from someone who probably locked themselves out. Did not feel safe. Besides that the room was nice and the location was fabulous.
Stayed 1 night in Dec 2024

6/10 Okay

Perla

Liked: Cleanliness, staff & service, property conditions & facilities
The price was good and location. Room wasn’t bad except the fact the water would clog up in the bathroom was a horrible experience. There was water alllll over the floor. Had to use the towels to dry. I ended up not showering rest of my visit also my friend who came with me would have to minimize her shower time to like 2-3 mins and still would have water seeping out of the shower. Also they are very strict with guests. It was just me and my friend but then wanted to add another friend to a two bedroom room and said that wasn’t allowed. Besides that everything was good. It was very cold though as well no heater
Stayed 2 nights in Jan 2025

6/10 Okay

John

Liked: Cleanliness
Disliked: Staff & service, amenities
The location was excellent but without any staff on site, many people stood for nearly an hour at the front door trying to figure out the system to get in. It was not explained very well and the instructions were confusing and poorly managed, from the customer's perspective. Once we learned the system, the rest worked out well. There was no one onsite to contact, and the number provided did not answer. Also, no one responded to email. The room and bathroom were clean. There was no television in the room. It felt like a dormitory room. Very basic. The shared bathroom was a surprise, but it worked out. The trick is to be the first one in to shower the night before. Also there were so many threats to be charged additional fees that it felt unwelcoming. If this is the future of AI Hoteling, I won't do it again. There has to be a human interface somewhere along the line.
Stayed 1 night in Jun 2025

6/10 Okay

Dafne Gabriela

Disliked: Cleanliness
.
Stayed 1 night in Jan 2026

10/10 Excellent

Yanik

Liked: Cleanliness, property conditions & facilities
Excelente !!
Stayed 2 nights in Aug 2025

6/10 Okay

PHYLLIS

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Very small rooms, but only there to sleep. The auto check in and such was a bit confusing (push vs pull on the doors) but close to everything we wanted to get to
Stayed 3 nights in Sep 2025

10/10 Excellent

Katerina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cosy room with walkable distance to the centre
Stayed 2 nights in Jul 2023

6/10 Okay

Daniel

Liked: Cleanliness
Disliked: Amenities
Great location but too small, uncomfortable and dark room. You feel like sleeping in a closet. Only one of the rooms have A/C. Minimum amenities, no TV and the entrance is like a window: super difficult to identify as a door during the night and even more difficult to handle luggage through its tiny but steppy stair.
Stayed 3 nights in Jul 2025

10/10 Excellent

Belia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good
Stayed 1 night in Apr 2024

8/10 Good

Ester

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Guay
Stayed 1 night in Jun 2023

6/10 Okay

Cindy

Disliked: Cleanliness

Good location, quiet, no window

The location was great and the room was quiet. Not a window even though Pictures show a window. Basement unit with sewer smell. Mold in the bathroom.
Stayed 3 nights in Jun 2023

2/10 Terrible

Kamillo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible service

Worst and most terrible service ever Close this place down
Stayed 2 nights in Sep 2023

2/10 Terrible

SUNG

The email for entering was not sent, so I wased time and found another hotel. And They declined even refund. Never go to this hotel! This is so terrbible experience!!
Stayed 2 nights in Oct 2023

4/10 Poor

Verified traveler

Disliked: Staff & service

Live in a basement, and tech only check-in hassle

The booking process is unclear, takes a lot of effort before you know that you can really enter the room, and the place doesnt even have a glass to use the water dispenser. All processes are tech based, but the tech is not a seamless experience. Also, you live in a basement.
Stayed 1 night in Mar 2024

2/10 Terrible

Elise

Disliked: Staff & service, amenities, property conditions & facilities
I was locked out of the building for two hours with two other customers with no way to get in. We called and were ignored
Stayed 1 night in Mar 2023

2/10 Terrible

Fernando

Disliked: Cleanliness, staff & service, property conditions & facilities
I don’t like the way the work
Stayed 1 night in Jun 2023