Great place to spend a week, good links to town centre and local walks along promenade. Buffet and breakfast was excellent.
Could improve communication on facilities, as staff could not supply English language text on the TV (remained in German due to IT problem).
James
於 2025 年 3 月住了 7 晚
6/10 一般般
Abhinaya
2025 年 3 月 4 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Abhinaya
於 2025 年 3 月住了 2 晚
10/10 有夠讚
Günther
2025 年 2 月 21 日
喜歡:整潔度、員工素質和住宿環境和硬體
Very good Services and friendly Personal;
Günther
於 2025 年 2 月住了 7 晚
10/10 有夠讚
Morten
2025 年 2 月 11 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Morten
於 2025 年 2 月住了 7 晚
10/10 有夠讚
Ben
家庭旅遊
2025 年 1 月 20 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Another brilliant addition to the Pestana brand, which has many great Hotels in Maderia. I booked another stay as soon as I returned home,
Ben
於 2025 年 1 月住了 5 晚
10/10 有夠讚
Pasi
2025 年 1 月 12 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
A pleasent stay
Stayed here over the new year for about a week. Overall a nice experience. The hotel is very clean and the staff is very helpful and friendly. The location of the hotel is good and the ocean view from the balcony is beautiful. I really enjoyed the breakfast as well, it has a lot of options to choose from and there was sparkling wine available every morning. I only had two minor issues with the room. The pillows were a bit hard for me personally. And the bed is not a real double bed, but two small beds next to each other. And although the staff did provide us with a large mattress on top, it still isn’t quite the same thing as a real double bed. But these are minor things and the overall experience in the hotel was very nice. I can recommend this hotel.
Pasi
於 2024 年 12 月住了 8 晚
10/10 有夠讚
Nuno
2025 年 1 月 11 日
Nuno
於 2024 年 12 月住了 2 晚
10/10 有夠讚
Thomas
情侶出遊, 家庭旅遊
2025 年 1 月 9 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Sehr schönes Hotel in guter Lage!
Thomas
於 2024 年 11 月住了 7 晚
8/10 不錯哦
Geir Anders
2024 年 12 月 9 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Fint bassengområde, sentralt
Geir Anders
於 2024 年 12 月住了 5 晚
10/10 有夠讚
Iwona
團體旅遊
2024 年 12 月 2 日
喜歡:整潔度、員工素質和住宿環境和硬體
Very nice hotel. Rooms are showing a little bit of wear and tear but very clean. Breakfast buffet fit for a king!
Great outdoor pool, but not heated so it was rather cold in November. Indoor pool, jacuzzi and sauna were also great. I just wished they would not close at 8pm. After hiking the lavadas, and dinner we really had to hustle to be able to use these facilities for at least a little bit.
Definitely would stay again.
Iwona
於 2024 年 11 月住了 6 晚
10/10 有夠讚
Elaine
2024 年 10 月 30 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
3rd time in this property….high standard of cleanliness and attention. Good choices for breakfast.
Elaine
於 2024 年 10 月住了 14 晚
10/10 有夠讚
Hakan
2024 年 10 月 26 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Hakan
於 2024 年 10 月住了 2 晚
4/10 不太好
phillip
2024 年 10 月 25 日
喜歡:員工素質和設施服務
不喜歡:住宿環境和硬體
Unfortunately I cannot give a good review in general as the room we stayed had many flaws as I’m listing below.
Air conditioning was very poor, not enough to cool the room for the night.
We could not open the terrace window as it was right on the Promenade making it uncomfortable to have a sit down outside.
The room was very small and more appropriate to a 2 star hotel.
The facilities in general were very good, pool, jacuzzi, restaurant….etc
The staff were fantastic however I cannot hide the fact that the room was the down side of our holidays, DO NOT CHOOSE THE PROMENADE ROOMS!!!! After 15 miles of hiking we deserve a good rest to tackle the next day, unfortunately that did not happen due to the room being very poor for a 4 star hotel
Breakfast was fine and very well served!
phillip
於 2024 年 10 月住了 5 晚
10/10 有夠讚
Jeanette
2024 年 10 月 14 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
The staff in the breakfast/dinning were absolutly fantastic. So nice, friendly and polite and did their best for me. Tip them generously when you stay there!!!
Jeanette
於 2024 年 10 月住了 2 晚
10/10 有夠讚
DAVID WESLEY
2024 年 10 月 12 日
喜歡:整潔度、員工素質和住宿環境和硬體
Excellent view of ocean.
DAVID WESLEY
於 2024 年 10 月住了 7 晚
8/10 不錯哦
Paulo
2024 年 9 月 18 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Paulo
於 2024 年 9 月住了 2 晚
8/10 不錯哦
Laura
團體旅遊
2024 年 9 月 16 日
喜歡:整潔度、員工素質和設施服務
The common areas of the hotel were lovely .
Lush grounds and fantastic amenities .
The rooms need a refresh as they are dated .
Pricey property when compared to another hotel our friends stayed at up the street .
Breakfast assortment was plentiful with something for everyone .
Laura
於 2024 年 9 月住了 4 晚
6/10 一般般
Preethi
2024 年 9 月 8 日
不喜歡:整潔度和客房舒適度
Not great
This is far from a 4 star hotel. Breakfast is average. Housekeeping pretty average when an iron was requested they never brought it and one day didn’t leave towels after taking the dirty ones. The main issue is our room had a strong smell of sewage. There is another review of this hotel from May discussing the horrible smells on the same floor and this clearly was not addressed. The bed is like a hostel cot. The pool while heated is still too cold. The jacuzzi is not hot at all I wouldn’t even consider it lukewarm. The sauna and Turkish bath have strange hours (closed from around noon til 430). The room is run down. I would not recommend staying here.
Preethi
於 2024 年 9 月住了 4 晚
6/10 一般般
Jagoda
2024 年 9 月 4 日
喜歡:整潔度和員工素質
不喜歡:住宿環境和硬體
It needs refurbishing, very dated
Jagoda
於 2024 年 8 月住了 5 晚
8/10 不錯哦
Cristine
情侶出遊
2024 年 9 月 2 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
I enjoyed the food the breakfast and the service was outstanding ,the daily hostess who could speak 4 languages was brilliant .We had a cleaning woman on the 6th floor who was also outstanding .My one disappointment was do wish I had a gym (some sort of cardiovascular machine i could have exercised on ) Both the broken gym equip and pico de Airo ,a dream we thought we would have experienced but due to road damage from fires we did not get to experience it. All things considered a Beautiful place to visit 👍