"We sent laundry and asked for quick service and did not get it back in time, we left without the laundry. They said they would ship it. But we actually needed it for the trip,😣"
"Very clean in all areas,
Great central location, staff extremely attentive and friendly. Only downside is the gym which is very small but was not ann inconvenience . Otherwise perfect. "
"Pillows were bad! Bumpy and piling inside and pillow case was broken. Bedsheets are loosely prepared so they all come undone when you get into the bed. Breakfast was average, location was good and walkable. Cleanliness in bathroom could be improved. Staff were quiet nice. "
"Loved the location, enjoyed the large garden rooms, breakfast was abundant and amenities were good. Parking is available on hotel grounds. The lobby needs an update to match the rest of the hotel. The room service menu could do with better options other than sandwiches. "
"Very helpful friendly staff, beautiful hotel, comfortable rooms, good fresh selection of food for breakfast, didn’t get to use the pool but the roof patio is fantastic!"
"Very comfortable hotel with amazing ocean views, clean, nice beds, excellent service. Breakfast was great, plenty of food to choose from. Decor is modern and fits very nicely with wilderness of Madeira. Strongly recommend for high quality hotel."