"The Savoy Palace was absolutely amazing in every way - from the decor, cleanliness, style, ambiance, the grounds, the customer service to the food! Every single employee that we encountered showed such professionalism, warmth, and kindness. The front desk made sure we had everything we needed, made excellent dining recommendations and answered every question we had. We had our 6-year-old with us and as soon as she stepped into the Kids Club/playroom she wanted to come back every day. Not only was the playroom beautiful, it was also clean. Anna & Beatriz from the kids’ playroom were so nurturing, kind and were the reason our daughter wanted to come back every day. They were amazing! We LOVED everything about the Savoy Palace and truly elevated our Madeira stay! We didn’t want to leave!"