This property was and is in the process of completing full renovation and it is being done well! New modern fixtures with hardwood floors adorn the rooms. Beds and bedsheets are very comfortable. The staff are amazing! The included breakfast is great as well - hot and delicious! Location is perfect within close proximity to shopping and dining options!
Hubert
於 2024 年 5 月住了 1 晚
4/10 不太好
Sarah
情侶出遊
2024年5月5日
不喜歡:整潔度和住宿環境和硬體
It's a bit run down and the mattress was VERY firm but it's not bad if you just need a place to crash for the night.
Sarah
於 2024 年 4 月住了 1 晚
2/10 很糟糕
Michael
2024年5月2日
不喜歡:員工素質
This was a terrible experience with the front desk manager. I asked for a late checkout for my son given he has insomnia and didn't get into the hotel until 12:30 am. They said they would only do noon. I asked for 2 pm which the previous hotel (a Hampton Inn, Louisville) was kind enough to do, but she said no and would charge me. I talked with the manager and said we would pay the $99 tax fee for an additional 2 hours so he could sleep. At noon the manager came banging on his door, telling him to get out and that no arrangement was made for an additional day. She was so rude and inflexible, so he got up and left, even though we were going to pay! I will be sure to put a terrible review on their website!!