Located in Mackay, Oaks Mackay Carlyle Suites is in the city center. Mackay Leisure Centre and Mackay Marina Village & Shipyard are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Caneland Central and Mount Pleasant Shopping Centre. Looking to enjoy an event or a game while in town? See what's happening at Great Barrier Reef Arena or Mackay Basketball Stadium. Visit our Mackay travel guide
23 Alfred Street, Mackay, QLD, 4740
What's nearby
Bluewater Lagoon
18 min walk - 1.6 km
Artspace Mackay
13 min walk - 1.2 km
Mackay Enertainment and Convention Centre
13 min walk - 1.2 km
Caneland Central
18 min walk - 1.6 km
Harrup Park
3 min drive - 1.9 km
Getting around
Mackay Station
10 min drive
Mackay, QLD (MKY)
9 min drive
Restaurants
McDonald's
7 min walk
KFC
15 min walk
KFC
3 min drive
Red Rooster
3 min drive
Mojos
11 min walk
About this property
Oaks Mackay Carlyle Suites
Upscale hotel located in City Centre
Oaks Mackay Carlyle Suites provides dry cleaning/laundry services and more. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
An outdoor pool
An elevator, smoke-free premises, and a front-desk safe
Tour/ticket assistance and luggage storage
Room features
All guestrooms at Oaks Mackay Carlyle Suites boast thoughtful touches such as laptop-friendly workspaces and air conditioning, as well as amenities like free WiFi.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair accessibility
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-width doorways
More
1 building
6 floors
Built in 2015
Smoking not allowed
Room amenities
Bedroom
Bedsheets provided
Bathroom
Hair dryer
Shampoo
Shower
Towels provided
Entertainment
DVD player
LED TV with cable channels
Food and drink
Electric kettle
Limited room service
Microwave
Refrigerator
Tea bags/instant coffee
More
Air conditioning
Desk
Dryer
Heating
Iron/ironing board
Laptop workspace
Laundry detergent
Phone
Policies
Check-in
Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 10 AM
Special check-in instructions
The property charges 1.5 percent for credit card payments
The front desk is open Monday - Friday (9:00 AM - 8:00 PM) and Saturday - Sunday (9:00 AM - 6:00 PM)
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for AUD 20.0 per night
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Deposit: AUD 1 per stay
We have included all charges provided to us by the property.
Optional extras
Crib (infant bed) fee: AUD 20.0 per night
Credit card charges are subject to a surcharge of 1.5 percent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Frequently asked questions
Does Oaks Mackay Carlyle Suites have a pool?
Yes, this property has an outdoor pool.
How much does it cost to stay at Oaks Mackay Carlyle Suites?
As of 2026/8/19, prices found for a 1-night stay for 2 adults at Oaks Mackay Carlyle Suites on 2026/8/30 start from NT$4,712, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Oaks Mackay Carlyle Suites pet-friendly?
No, only service animals are welcome at the property.
What time is check-in at Oaks Mackay Carlyle Suites?
Check-in start time: 2 PM; Check-in end time: midnight. Late check-in is available during limited hours.
What time is check-out at Oaks Mackay Carlyle Suites?
Check-out is at 10 AM.
Where is Oaks Mackay Carlyle Suites located?
Located in City Centre, this hotel is within a 15-minute walk of Ken Burgess Orchid House, Mackay Enertainment and Convention Centre, and Jubilee Park. Artspace Mackay and Bluewater Lagoon are also within 1 mi (2 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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