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海威汽車旅館的評分

3.5 out of 5
海威汽車旅館
215 Nebo Road, West Mackay, QLD

評論

7.8

不錯哦

10 分，有夠讚；25 則評論中有 4 則" "
8 分，不錯哦；25 則評論中有 17 則" "
6 分，一般般；25 則評論中有 2 則" "
4 分，不太好；25 則評論中有 1 則" "
2 分，很糟糕；25 則評論中有 1 則" "

8.2/10

整潔度

8.8/10

員工素質

7.2/10

設施服務

7.4/10

住宿環境和硬體

評論

8/10 不錯哦

Julie

家庭旅遊
喜歡：整潔度和客房舒適度
Great rooms for families
The rooms were spacious but much in need of updating
於 2020 年 6 月住了 2 晚

8/10 不錯哦

Sharyne，Calliope qld

喜歡：整潔度和設施服務
Pleasant and clean. Friendly staff. Only down fall was the noisy traffic from the highway
於 2020 年 6 月住了 2 晚

2/10 很糟糕

Kellie，Cairns

家庭旅遊
不喜歡：整潔度和設施服務
No hardwired smoke detector in room only empty place where battery one should be and windows have bars on them. I would think this would be illegal!! Hot and cold taps in kitchen wrong way round. Laundry was filthy and had to ask to have machine cleaned before I could use it. General room was grotty and bowls in cupboard. Highly disappointed
於 2019 年 12 月住了 1 晚
Manager 於 2019年12月30日回覆
Dear Guest: thank you for staying at hiway units motel and for your valuable feedback. We apologize for the problems you have responded to and the inconvenience caused during your stay. The hotel has feedback the problems you mentioned to the relevant departments, and will continue to supervise and train the staff to provide a higher level of service. Thank you for your sincere opinion. Kind Regards Carmen

8/10 不錯哦

真實旅客

喜歡：整潔度、設施服務和住宿環境和硬體
The studio aspect, everything else was good. Staff was friendly and helpful
於 2019 年 10 月住了 1 晚

8/10 不錯哦

真實旅客

商務旅客
喜歡：整潔度、設施服務和住宿環境和硬體
Great place and close to city. Nice spot for setting up base
於 2019 年 4 月住了 1 晚

6/10 一般般

真實旅客

不喜歡：設施服務和住宿環境和硬體
Friendly check in. Very loud with traffic from the highway and could hear people next door. Bed was uncomfortable and overall it was outdated. The air con was locked at 25 degrees which made the room too warm.
於 2019 年 4 月住了 1 晚

10/10 有夠讚

真實旅客

喜歡：整潔度、設施服務和住宿環境和硬體
於 2019 年 3 月住了 1 晚

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2019 年 2 月住了 1 晚

10/10 有夠讚

真實旅客

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great location and easy to get to. Friendly welcome from staff and neat and tidy facilities.
於 2019 年 1 月住了 1 晚
Kate 於 2019年1月10日回覆
Thank you for your comments they are much appreciated

8/10 不錯哦

Justine

喜歡：整潔度、員工素質和客房舒適度
Nice and comfy
Nice place. Comfy beds. A bit aged and they had toys in the pool but when my grandkids wanted to play with them they told them they were not allowed as it was dangerous. If this is the case then don’t put them in the pool.
於 2018 年 12 月住了 1 晚

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2018 年 12 月住了 3 晚

8/10 不錯哦

Sammy，ROMA

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Was a nice place to stay and friendly staff. Great location
於 2018 年 10 月住了 3 晚
Kate 於 2018年10月29日回覆
Thanks Sammy - your comments and feedback are very much appreciated.

10/10 有夠讚

Sheila，Rockhampton

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
We are three lawn bowlers, and have stayed here every year for the past 3/4 years, and will continue to stay here as long as we are able to bowl, and keep coming back to Mackay. We are always warmly welcomed.
於 2018 年 10 月住了 2 晚
Kate 於 2018年10月18日回覆
Thank you Sheila - we always look forward to having the bowles ladies too.

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Huge rooms
We stayed here one night passing through and we were pleasantly surprised. The room was well priced and very spacious, the beds were comfy and clean. The bathroom was clean and functional with plenty of hot water available. The ONLY drawback was the presence of road noise however this did settle down through the night. We certainly slept well and felt safe.
於 2018 年 9 月住了 1 晚
Kate 於 2018年10月18日回覆
We appreciat and value your comments - Thank you

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Weekend Stay
Very Clean, comfortable beds and very friendly office staff, would stay again no question
於 2018 年 6 月住了 2 晚

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Would stay there again value for money. Staff are friendly and welcoming. Neat family rooms with sufficient space.
於 2018 年 3 月住了 4 晚
Kate 於 2018年4月10日回覆
We appreciate your comments - Thank you

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Basic clean and comfortable. would stay there again
於 2017 年 12 月住了 14 晚
Kate 於 2018年1月10日回覆
Thank you

8/10 不錯哦

peta，Mount Isa

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Easy with a family to access and very comfortable.
於 2017 年 12 月住了 2 晚
Kate 於 2018年1月10日回覆
Thank you for your comments - your feed back is appreciated

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
a nice budget option for families on a budget, facilities are aged, but clean and tidy. The 2 bedroom unit had a queen and single bed in the back room, and another queen and single bed in the main room that's shared with the kitchen, lounge and dining areas. Good location on Nebo Road, with easy access.
於 2017 年 12 月住了 1 晚
kate 於 2017年12月22日回覆
Thank you for your comments - we appreciate your feedback

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Very good nice people enjoyed our stay in Mackay clean and tidy thanking you very much
於 2017 年 8 月住了 5 晚
Kate 於 2017年9月15日回覆
Thank you - we appreciate your comments

4/10 不太好

真實旅客

不喜歡：住宿環境和硬體和客房舒適度
Noisy locations
Lounge had no support. Beds and pillows hard and uncomfortable. Extremely noisy location at intersection on highway.
於 2017 年 6 月住了 1 晚
HWUM 於 2017年7月24日回覆
Such a pity that your post was anonymous. We value genuine feedback both good and bad as it can be helpful in maintaining and improving a good standard of accommodation. Unfortunately anonymous feedback is of little value as we don't know which unit you are referring to. As of June all our Queen beds were new and a variety of types of pillows are provided in each unit to hopefully suit all preferences - thick, thin, hard and soft (7 to 10 pillows in each unit)

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質和客房舒適度
Comfortable beds.
於 2017 年 7 月住了 1 晚
Thank you for your comment regarding our beds - All our Queen beds are new as of June so we are grateful for your feedback.

8/10 不錯哦

Rachael，Townsville

喜歡：整潔度、員工素質和客房舒適度
Great overnight location for large family
Comfortable, affordable and friendly staff.

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質和客房舒適度
Easy to find. Friendly management
Not knowing the town it was easy to find and managers were very happy to accomodate our needs

6/10 一般般

真實旅客

喜歡：整潔度、住宿環境和硬體和客房舒適度
Room clean, tidy and laid out well. Staff where not very friendly.