Dear Guest,Thank you for sharing your experience with us. We are delighted that your stay sounded so perfect. Your kind words about our service and your great experience at the Landmark Macau will be shared with the team. We are sure this will inspire them to continue providing such excellent service to our guests! You can keep in touch with our latest offers and information on our website and please let us know when you are next visiting so that we can ensure you have another memorable visit. We look forward to welcoming you back for another wonderful stay at The Landmark Macau soon. Yours sincerely,Best Wishes,Guest Relation Team

尊敬的客人: 感謝您與我們分享最近在新東方置地酒店的體驗。 能為您提供稱心滿意的設施和服務，是我們的榮幸。 非常感謝您與我們分享您的正面評價，我已將您的反饋轉達給相關同事。我們的服務宗旨是令每位賓客感到稱心滿意，獲得您的讚賞，是我們最大的鼓勵。 我們將精益求精，為您呈獻更完美的入住體驗，期待您的不日再訪。 客户服务部

尊敬的客人: 首先請收下我們最誠摯的歉意，非常遺憾此次入住過程產生的問題而使影響到閣下的入住體驗。非常感謝您在百忙之中抽空向我們提供寶貴的意見。得知閣下的入住經驗並沒有達到您所預期的，我們深感遺憾，我們已注意到閣下所提出並需要改進的服務領域，並期待在閣下下次入住新東方置地酒店時能為您提供更高質素的服務。 客户服务部

尊敬的客人: 首先請收下我們最誠摯的歉意，非常遺憾此次入住過程產生的問題而使影響到閣下的入住體驗。非常感謝您在百忙之中抽空向我們提供寶貴的意見。得知閣下的入住經驗並沒有達到您所預期的，我們深感遺憾，我們已注意到閣下所提出並需要改進的服務領域，並期待在閣下下次入住新東方置地酒店時能為您提供更高質素的服務。 客户服务部

尊敬的客人: 首先請收下我們最誠摯的歉意，非常遺憾此次入住過程產生的問題而使影響到閣下的入住體驗。非常感謝您在百忙之中抽空向我們提供寶貴的意見。得知閣下的入住經驗並沒有達到您所預期的，我們深感遺憾，我們已注意到閣下所提出並需要改進的服務領域，並期待在閣下下次入住新東方置地酒店（澳門）時能為您提供更高質素的服務。 客户服务部

尊敬的客人: 首先請收下我們最誠摯的歉意，非常遺憾此次入住過程產生的問題而使影響到閣下的入住體驗。非常感謝您在百忙之中抽空向我們提供寶貴的意見。得知閣下的入住經驗並沒有達到您所預期的，我們深感遺憾，我們已注意到閣下所提出並需要改進的服務領域，並期待在閣下下次入住新東方置地酒店（澳門）時能為您提供更高質素的服務。 客户服务部

尊敬的客人: 首先請收下我們最誠摯的歉意，非常遺憾此次入住過程產生的問題而使影響到閣下的入住體驗。非常感謝您在百忙之中抽空向我們提供寶貴的意見。得知閣下的入住經驗並沒有達到您所預期的，我們深感遺憾，我們已注意到閣下所提出並需要改進的服務領域，並期待在閣下下次入住新東方置地酒店（澳門）時能為您提供更高質素的服務。 客户服务部

尊敬的客人: 首先請收下我們最誠摯的歉意，非常遺憾此次入住過程產生的問題而使影響到閣下的入住體驗。非常感謝您在百忙之中抽空向我們提供寶貴的意見。得知閣下的入住經驗並沒有達到您所預期的，我們深感遺憾，我們已注意到閣下所提出並需要改進的服務領域，並期待在閣下下次入住新東方置地酒店（澳門）時能為您提供更高質素的服務。 客户服务部

尊敬的客人: 感謝您與我們分享最近在新東方置地酒店的體驗。 能為您提供稱心滿意的設施和服務，是我們的榮幸。 非常感謝您與我們分享您的正面評價，我已將您的反饋轉達給相關同事。我們的服務宗旨是令每位賓客感到稱心滿意，獲得您的讚賞，是我們最大的鼓勵。 我們將精益求精，為您呈獻更完美的入住體驗，期待您的不日再訪。 客户服务部

Dear Guest, Thank you for sharing your experience with us. We are delighted that your stay sounded so perfect. Your kind words about our service and your great experience at the Landmark Macau will be shared with the team. We are sure this will inspire them to continue providing such excellent service to our guests! You can keep in touch with our latest offers and information on our website and please let us know when you are next visiting so that we can ensure you have another memorable visit. We look forward to welcoming you back for another wonderful stay at The New Orient Landmark Hotel soon. Yours sincerely, Best Wishes, Guest Relation Team

尊敬的客人: 感謝您與我們分享最近在新東方置地酒店的體驗。 能為您提供稱心滿意的設施和服務，是我們的榮幸。 非常感謝您與我們分享您的正面評價，我已將您的反饋轉達給相關同事。我們的服務宗旨是令每位賓客感到稱心滿意，獲得您的讚賞，是我們最大的鼓勵。 我們將精益求精，為您呈獻更完美的入住體驗，期待您的不日再訪。 客户服务部

Dear Guest, Thank you for sharing your experience with us. We are delighted that your stay sounded so perfect. Your kind words about our service and your great experience at the Landmark Macau will be shared with the team. We are sure this will inspire them to continue providing such excellent service to our guests! You can keep in touch with our latest offers and information on our website and please let us know when you are next visiting so that we can ensure you have another memorable visit. We look forward to welcoming you back for another wonderful stay at The New Orient Landmark Hotel soon. Yours sincerely, Best Wishes, Guest Relation Team

Dear Guest, Thank you for taking the time to share your experience with us. We value all forms of guest feedback as an opportunity to continually improve our services and facilities for our guests. We are of course very concerned to learn that your experience fell short of your expectations. Please accept our sincere apologies that you were left to feel disappointed with your hotel stay. We would like to assure you that we pay careful attention to feedback such as you have provided, taking immediate steps to correct any deficiencies. We would therefore hope that your experience on this visit would not dissuade you from staying with us again if your plans bring you to Macau. We hope to have the opportunity to restore your complete confidence in New Orient Landmark Hotel. Sincerely, Guest Service Team

Dear Guest, Thank you for sharing your experience with us. We are delighted that your stay sounded so perfect. Your kind words about our service and your great experience at the Landmark Macau will be shared with the team. We are sure this will inspire them to continue providing such excellent service to our guests! You can keep in touch with our latest offers and information on our website and please let us know when you are next visiting so that we can ensure you have another memorable visit. We look forward to welcoming you back for another wonderful stay at The New Orient Landmark Hotel soon. Yours sincerely, Best Wishes, Guest Relation Team

Dear Guest, Thank you for sharing your experience with us. We are delighted that your stay sounded so perfect. Your kind words about our service and your great experience at the Landmark Macau will be shared with the team. We are sure this will inspire them to continue providing such excellent service to our guests! You can keep in touch with our latest offers and information on our website and please let us know when you are next visiting so that we can ensure you have another memorable visit. We look forward to welcoming you back for another wonderful stay at The New Orient Landmark Hotel soon. Yours sincerely, Best Wishes, Guest Relation Team

Dear Guest, Thank you for taking the time to share your experience with us. We value all forms of guest feedback as an opportunity to continually improve our services and facilities for our guests. We are of course very concerned to learn that your experience fell short of your expectations. Please accept our sincere apologies that you were left to feel disappointed with your hotel stay. We would like to assure you that we pay careful attention to feedback such as you have provided, taking immediate steps to correct any deficiencies. We would therefore hope that your experience on this visit would not dissuade you from staying with us again if your plans bring you to Macau. We hope to have the opportunity to restore your complete confidence in New Orient Landmark Hotel. Sincerely, Guest Service Team

Dear Guest, Thank you for sharing your experience with us. We are delighted that your stay sounded so perfect. Your kind words about our service and your great experience at the Landmark Macau will be shared with the team. We are sure this will inspire them to continue providing such excellent service to our guests! You can keep in touch with our latest offers and information on our website and please let us know when you are next visiting so that we can ensure you have another memorable visit. We look forward to welcoming you back for another wonderful stay at The New Orient Landmark Hotel soon. Yours sincerely, Best Wishes, Guest Relation Team

尊敬的客人: 首先請收下我們最誠摯的歉意，非常遺憾此次入住過程產生的問題而使影響到閣下的入住體驗。非常感謝您在百忙之中抽空向我們提供寶貴的意見。得知閣下的入住經驗並沒有達到您所預期的，我們深感遺憾，我們已注意到閣下所提出並需要改進的服務領域，並期待在閣下下次入住新東方置地酒店（澳門）時能為您提供更高質素的服務。 客户服务部

尊敬的客人: 感謝您與我們分享最近在新東方置地酒店的體驗。 能為您提供稱心滿意的設施和服務，是我們的榮幸。 非常感謝您與我們分享您的正面評價，我已將您的反饋轉達給相關同事。我們的服務宗旨是令每位賓客感到稱心滿意，獲得您的讚賞，是我們最大的鼓勵。 我們將精益求精，為您呈獻更完美的入住體驗，期待您的不日再訪。 客户服务部

尊敬的客人: 首先請收下我們最誠摯的歉意，非常遺憾此次入住過程產生的問題而使影響到閣下的入住體驗。非常感謝您在百忙之中抽空向我們提供寶貴的意見。得知閣下的入住經驗並沒有達到您所預期的，我們深感遺憾，我們已注意到閣下所提出並需要改進的服務領域，並期待在閣下下次入住新東方置地酒店（澳門）時能為您提供更高質素的服務。 客户服务部

Dear Guest, Thank you for sharing your experience with us. We are delighted that your stay sounded so perfect. Your kind words about our service and your great experience at the Landmark Macau will be shared with the team. We are sure this will inspire them to continue providing such excellent service to our guests! You can keep in touch with our latest offers and information on our website and please let us know when you are next visiting so that we can ensure you have another memorable visit. We look forward to welcoming you back for another wonderful stay at New Orient Landmark Hotel soon.

Dear Guest, Thank you for sharing your experience with us. We are delighted that your stay sounded so perfect. Your kind words about our service and your great experience at the Landmark Macau will be shared with the team. We are sure this will inspire them to continue providing such excellent service to our guests! You can keep in touch with our latest offers and information on our website and please let us know when you are next visiting so that we can ensure you have another memorable visit. We look forward to welcoming you back for another wonderful stay at The Landmark Macau soon. Yours sincerely, Best Wishes, Guest Relation Team

Dear Guest, Thank you for sharing your experience with us. We are delighted that your stay sounded so perfect. Your kind words about our service and your great experience at the Landmark Macau will be shared with the team. We are sure this will inspire them to continue providing such excellent service to our guests! You can keep in touch with our latest offers and information on our website and please let us know when you are next visiting so that we can ensure you have another memorable visit. We look forward to welcoming you back for another wonderful stay at The Landmark Macau soon. Yours sincerely, Best Wishes, Guest Relation Team