Dear Dominic,Thank you for sharing your feedback. We apologize for any inconveniences you experienced during your stay with us. However, we wish to clarify that our property was not affected by floods. We would be grateful to know exactly which location was flooded for us to promptly address it.Your feedback is valuable to us as we are committed to improving our services and products to better serve you in the future.Sincerely,Ludi Ogot - General Manager,Masai Mara Sopa Lodge.