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貝斯特韋斯特頂級精選嗨飯店的評分

5 out of 5
貝斯特韋斯特頂級精選嗨飯店
318 328 Clifton Drive North, Lytham St. Anne's, England

評論

8.8

有夠讚

10 分，有夠讚；285 則評論中有 179 則" "
8 分，不錯哦；285 則評論中有 65 則" "
6 分，一般般；285 則評論中有 21 則" "
4 分，不太好；285 則評論中有 8 則" "
2 分，很糟糕；285 則評論中有 12 則" "

9.0/10

整潔度

9.0/10

員工素質

8.6/10

設施服務

8.8/10

住宿環境和硬體

8.2/10

環保程度

評論

10/10 有夠讚

真實旅客

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 8 月住了 2 晚

10/10 有夠讚

Steven

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great service , warm and friendly staff. Spacious modern accommodation a short walk to beach and shops, nice park opposite to take the dog. Simple but good continental breakfast with great coffee. Really enjoyed our stay at Hy !
於 2024 年 5 月住了 2 晚
Max 於 2024年5月16日回覆
Hi Steven Thank you for your lovely review of your stay at Hy We hope to welcome you and your family back to Hy in the future Kind Regards HY Team :)

8/10 不錯哦

Jo

親子旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
This is our second time staying here. I like the overall feel of the apartment; the decor, bay windows. The sofa was the most uncomfortable thing I’ve ever sat on. We couldn’t sit on it for any period of time. This has taken a star off the rating. That plus some drunken people wandering the building in the early hours being very loud and swearing. Not something you want when you pay to stay in a nice place with your kids and lots of other families around. I would stay again but only if there’s was a good offer on.
於 2024 年 5 月住了 1 晚
Max 於 2024年5月9日回覆
Hi Jo Thank you for you review of your stay at Hy, We do take all our guests comments seriously, I will ensure our maintenance team is aware of the issues you and your family have faced and get this rectified as soon as possible Kind Regards HY Team :)

10/10 有夠讚

Mustafa

家庭旅遊
喜歡：整潔度和住宿環境和硬體
A really premium feel to the accommodation. One of the nicest places I’ve stayed in.
於 2024 年 4 月住了 2 晚
Max 於 2024年5月5日回覆
Hi Mustafa Thank you for your lovely reviewWe do hope to welcome you and your family back to Hy in the future Kind Regards HY Team :)

8/10 不錯哦

Carmel

親子旅遊
喜歡：整潔度、員工素質和設施服務
Lovely hotel apartment. The only thing i would say is on a safety point of view. My 4 year old woke up in the night at 1.10am, confused (as didnt know where he was) and when he went looking for us, he actually went out the main door to the corridor and up the stairs (we were on the first floor). It wasnt until we heard him crying through the walls that we shocked awake and went looking for him. The night receptionist, was on and heard what had happened, but our son went up the stairs so didn't really see anything. We got him and brought him to our bed so that it wouldnt happen again. The reason this had happened is because the door didn't have a child lock on it, it locked but as soon as you pull the handle down from the inside it opened. I would suggest chain locks need to be added to the doors to prevent this happening to anyone else, as this could've have been a much worse situation for us. Apart from this we did have a plesent. I would say take tea towels and an oven glove though if you're going.
於 2024 年 4 月住了 1 晚
Max 於 2024年4月14日回覆
Hi Carmel, thank you for your review of HY hotel, we do hope you had a lovely stay. We do take all comments from our guests seriously so therefore this had been passed to the correct department to be dealt with. We hope to welcome you back for another stay one day in the future!Kind RegardsHY Team

10/10 有夠讚

craig

於 2024 年 3 月住了 2 晚
Max 於 2024年4月7日回覆
Hi Craig Thank you for your review and scoring Hy a 5 We hope to see you and your family in the future Kind Regards HY Team :)

10/10 有夠讚

Barry

親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Nice spacious and clean property with welcoming staff.
於 2024 年 2 月住了 2 晚
Max 於 2024年3月5日回覆
Thank you for your review of Hy Hotel, We hope to welcome you and your family back to Hy in the future Kind Regards Hy Team

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 2 月住了 1 晚
Max 於 2024年3月5日回覆
Thank you for your review of Hy Hotel, We hope to welcome you and your family back to Hy in the future Kind Regards Hy Team

10/10 有夠讚

Ilze

於 2024 年 1 月住了 1 晚
Max 於 2024年3月5日回覆
Thank you for your review of Hy Hotel, We hope to welcome you and your family back to Hy in the future Kind Regards Hy Team

8/10 不錯哦

Paul

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Gym, sauna and pool were ideal for my needs. Not huge but pretty empty and accessable. Staff accomodating to my requirements too. Enjoyed and will use again
於 2024 年 1 月住了 1 晚
max 於 2024年3月5日回覆
Hi Paul, Thank you for your great feedback We look forward to welcoming you and your family back to Hy in the future Kind Regards Hy Team

10/10 有夠讚

Kathryn

家庭旅遊
喜歡：整潔度、住宿環境和硬體和客房舒適度
Great Family Stay
Great stay, perfect for families, central location. Pool changing room arrangement needs review.
於 2024 年 1 月住了 1 晚
Max 於 2024年3月5日回覆
Hi Kathryn Thank you for your lovely review of your stay at Hy, We will take your feedback forward and look where we need to improve regarding the changing rooms Kind Regards Hy Team

10/10 有夠讚

danielle

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Amazing
This place was fantastic. We had the best stay.
於 2024 年 1 月住了 1 晚
Max 於 2024年3月5日回覆
Hi Danielle Thank you for a lovely review of your stay at Hy, We look forward to welcoming you and your family back in the future Kind RegardsHy Team :)

10/10 有夠讚

Oliver

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Great stay - lovely staff
Apartment was perfect and the staff are amazing
於 2023 年 12 月住了 1 晚

10/10 有夠讚

Daniel

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The perfect stay, lovely reception and amazing staff. Our first stay but we will definitely be back!
於 2023 年 12 月住了 1 晚

10/10 有夠讚

NIGEL

於 2023 年 12 月住了 1 晚

10/10 有夠讚

Melanie

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2023 年 12 月住了 3 晚

10/10 有夠讚

John

寵物同遊, 家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Lovely place. Property spec was ideal. Staff super friendly on arrival. Pet friendly. If being uber picky the shower control was quite stiff so getting the right temperature was a bit tricky. Loved the place and will defo stay again.
於 2023 年 12 月住了 2 晚

10/10 有夠讚

Emma

於 2023 年 11 月住了 1 晚

6/10 一般般

Andrew

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 11 月住了 1 晚

10/10 有夠讚

Romily

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Great location, spotlessly clean and well equipped.
於 2023 年 11 月住了 1 晚

10/10 有夠讚

Mark

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 10 月住了 1 晚

10/10 有夠讚

Mark

家庭旅遊, 親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Nice apartment, well equipped and convenient location
於 2023 年 8 月住了 1 晚

10/10 有夠讚

Mark

於 2023 年 10 月住了 3 晚

10/10 有夠讚

Juliette

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Fabulous staff and apartment.
The staff, especially Maxine and the gentlemen working Sunday night were so welcoming and went out of their way to make the stay enjoyable. Would definitely recommend.
於 2023 年 10 月住了 1 晚

10/10 有夠讚

Sarah

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The location and rooms were great. Staff were very helpful and the pool facilities were lovely.
於 2023 年 10 月住了 2 晚

8/10 不錯哦

真實旅客

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 10 月住了 2 晚

10/10 有夠讚

Katie

喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 10 月住了 1 晚

10/10 有夠讚

douglas marshall

於 2023 年 10 月住了 2 晚

10/10 有夠讚

Sue

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Incredible staff
Incredible welcome from Maxine on reception. Our second stay here - really convenient for blackpool with good bus/ rail links or 1 hr walk. Love that the hotel is so dog friendly. Will happily return again.
於 2023 年 10 月住了 1 晚

10/10 有夠讚

Paul

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Fantastic Stay
Just great. Staff very friendly and helpful especially Maxine. Chic boutique cool hotel plus dog friendly. Fantastic Pool and Sauna. We had the executive room which was amazing. We will definitely be back.
於 2023 年 9 月住了 1 晚

10/10 有夠讚

Tracey

於 2023 年 9 月住了 2 晚

10/10 有夠讚

Tracey

於 2023 年 9 月住了 1 晚

10/10 有夠讚

Robert

於 2023 年 9 月住了 1 晚

10/10 有夠讚

Tina

團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Very friendly staff, especially Maxine who made us feel very welcome. Love the Starbucks Coffee free durung our stay Apartment was very spacious and had everything we needed
於 2023 年 9 月住了 2 晚

10/10 有夠讚

David

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Lovely stay
Everything was fine could have done with more pots and pans all good would have been better if not on top floor as struggled with stairs
於 2023 年 9 月住了 2 晚

10/10 有夠讚

Karen

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 9 月住了 1 晚

10/10 有夠讚

Anthony，London

商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great room and friendly staff
於 2023 年 9 月住了 1 晚

10/10 有夠讚

Kathryn

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Great place to stay.
Great location. Easy check in and out, helpful staff. One recommendation I would make though, is there could do with being a light near the front doors, as trying to put the code in, in the dark was tricky. Luckily i had my phone with me and was able to put the torch on.
於 2023 年 9 月住了 1 晚

10/10 有夠讚

Daniel

於 2023 年 9 月住了 1 晚

6/10 一般般

Josephine

家庭旅遊
不喜歡：整潔度
於 2023 年 8 月住了 3 晚

4/10 不太好

Gary

不喜歡：整潔度、員工素質和客房舒適度
於 2023 年 8 月住了 4 晚

10/10 有夠讚

Lee

喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 8 月住了 1 晚

6/10 一般般

Lorraine

於 2023 年 8 月住了 2 晚

8/10 不錯哦

Meu

家庭旅遊, 親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
We chose this hotel due to the convenient location for the beach and for the swimming pool. We stayed the 1st time just after the lockdown when the hotel had 1st opened. It had a few minor issues back then I.E not enough towels for guests and no toiletries. 2nd time of staying these issues had still not been resolved which for a 5 star hotel I would not expect. 1 small set of toiletries for the whole family. Only enough towels for 2 guests. We stayed in room 409 which was spacious and had lovely decor. However was all kept awake by a loud buzzing type noise which kept us all awake. I spoke to reception at 2am who logged this. When checking out I mentioned this and asked to speak to a manager but was told there was no manager available until next week ( despite it being high season) and that I had to E-mail any complaints myself! I paid extra for breakfast as during my first stay it consisted of fresh fruit, yoghurt, cereal and pastries, however this time there was only pastries and hot drinks available. We were charged for mini boxes of cereal for the kids. Had I known this I would have not had paid the extra for breakfast as it was not good value for croissants and drinks. The swimming pool was lovely to use at the end of the day but this must be booked in advance.
於 2023 年 8 月住了 1 晚

10/10 有夠讚

Emily

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 8 月住了 2 晚

10/10 有夠讚

Julia

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great accommodation for a family - plenty of space. Will definitely visit again
於 2023 年 8 月住了 1 晚

6/10 一般般

paul

不喜歡：整潔度
於 2023 年 7 月住了 4 晚

8/10 不錯哦

Jonathan

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Very nice stay.
A great place to stay for families. Be warned in regards to the pool book in advance of your stay. You get a 1hr slot. Don’t wait to arrive to book.
於 2023 年 7 月住了 1 晚

8/10 不錯哦

Amanda

家庭旅遊
喜歡：員工素質和住宿環境和硬體
Girlie weekend
Negatives Very warm room even though raining outside No cleaning happened during our stay Had to ask for toilet roll and kitchen roll we used the same towels No tea towel or oven gloves provided Changing rooms no where to lock personal items away securely and should be cleaned between use especially after use of your families water everywhere Positives Friendly staff Room nice and modern Comfy Nice to be in one room Breakfast is very basic but good to start day Real positive free Starbucks coffee 24/7 during your stay
於 2023 年 7 月住了 2 晚

8/10 不錯哦

Kathryn

於 2023 年 7 月住了 2 晚