大廳休息區

皇冠莊園之家飯店的評分

4 out of 5
皇冠莊園之家飯店
High Street, Lyndhurst, England

評論

9.0

太棒了

10 分,有夠讚;1000 則評論中有 598 則" "
8 分,不錯哦;1000 則評論中有 320 則" "
6 分,一般般;1000 則評論中有 66 則" "
4 分,不太好;1000 則評論中有 12 則" "
2 分,很糟糕;1000 則評論中有 4 則" "

9.4/10

整潔度

9.4/10

員工素質

8.6/10

設施服務

8.8/10

住宿環境和硬體

8.4/10

環保程度

評論

10/10 有夠讚

Yiqi

於 2021 年 10 月住了 1 晚
Guest Relations 於 2021年11月2日回覆
Dear Yiqi, Thank you for your valued feedback following your recent stay. Hoping you have the opportunity to return.

10/10 有夠讚

HSU

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
很棒的瑗境
在這個15世紀的建築內,電梯非常的復古只能坐兩個人還蠻特殊的,房間內的設施也還不錯,很有自己的味道,餐廳的服務生以及環境都非常好,裡面是英式早餐的自助餐。 飯店外面就直接是大街上,可以去走走逛逛,旁邊呢還有兩個汽車的銷售中心,一個是法拉利一個是瑪莎拉蒂,可以看到很多很棒的車,又可以到新森林公園裡頭去走走。
於 2017 年 8 月住了 1 晚

10/10 有夠讚

Justin

情侶出遊
Great staff.friendly and courteous.historic hotel that used to be a stageing inn.well appointed and a really good breakfast.we opted for a snug room that we found to be comfortable with a good shower and bath.the hotel is right in the middle of lyndhurst so walking about the town and enjoying the pubs and restaurants was easy.we’d go again.
於 2024 年 4 月住了 2 晚
Guest Relations 於 2024年4月22日回覆
Dear Justin,Thank you for your valued feedback following your recent stay.Hoping you have the opportunity to return.

10/10 有夠讚

Brian

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Staff at hotel were very helpful and polite. Happy Customers
於 2024 年 4 月住了 3 晚
Guest Relations 於 2024年4月18日回覆
Dear Brian,Thank you for your valued feedback following your recent stay.Hoping you have the opportunity to return.

10/10 有夠讚

Matthew

喜歡:整潔度、員工素質和住宿環境和硬體
Very nice stay at the Crown Manor. Room was good size and very comfortable. Even the sofa bed met my 10yr olds stamp of approval. Staff were friendly, breakfast was of good quality. We also had dinner there on our last night which was very good. Would happily stay there again
於 2024 年 3 月住了 3 晚
Guest Relations 於 2024年4月11日回覆
Dear Matthew,Thank you for your valued feedback following your recent stay.Hoping you have the opportunity to return.

10/10 有夠讚

Ramona

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The room was beautiful, as was the hotel. The staff were friendly and helpful and the breakfast was great!
於 2024 年 3 月住了 1 晚
Guest Relations 於 2024年4月11日回覆
Dear Ramona,Thank you for your valued feedback following your recent stay.Hoping you have the opportunity to return.

10/10 有夠讚

lisa

商務旅客
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
We had a wonderful stay. The staff were amazing and attentive. The food in the restaurant was piping hot and wonderful.
於 2024 年 3 月住了 1 晚
Guest Relations 於 2024年4月11日回覆
Dear lisa,Thank you for your valued feedback following your recent stay.Hoping you have the opportunity to return.

10/10 有夠讚

Claire

喜歡:整潔度、員工素質和住宿環境和硬體
First time at this hotel. Very central. Room really comfortable but would go for the next one up for a bigger bed. Breakfast was great so much to choose from and lots of it. They did 2 for 1 cocktails from 3 to 6pm.
於 2024 年 3 月住了 2 晚
Guest Relations 於 2024年4月11日回覆
Dear Claire,Thank you for your valued feedback following your recent stay.Hoping you have the opportunity to return.

8/10 不錯哦

jocelyn

於 2024 年 3 月住了 1 晚
Guest Relations 於 2024年4月11日回覆
Dear jocelyn,Thank you for your valued feedback following your recent stay.Hoping you have the opportunity to return.

10/10 有夠讚

Joy

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Wonderful Hotel
Hotel was spotlessly clean. Bed was so comfortable that we had a wonderful night’s sleep. Breakfast was superb & all staff were friendly & welcoming. Not our first stay there & wont be our last.
於 2024 年 1 月住了 2 晚
Guest Relations 於 2024年1月29日回覆
Dear Joy,Thank you for your valued feedback following your recent stay.Hoping you have the opportunity to return.Guest Relations

8/10 不錯哦

Ewa

於 2024 年 1 月住了 1 晚
Guest Relations 於 2024年4月11日回覆
Dear Ewa,Thank you for your valued feedback following your recent stay.Hoping you have the opportunity to return.

10/10 有夠讚

Gary

商務旅客
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Great hotel
Really nice peacefull hotel, with a old world atmosphere, with modern facilities.
於 2024 年 1 月住了 2 晚
Guest Relations 於 2024年1月11日回覆
Dear Gary,Thank you for your valued feedback following your recent stay.Hoping you have the opportunity to return.

10/10 有夠讚

Adele

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Fantastic birthday stay
This was a return trip for a couple of days for my birthday. We love it here. Good sized room, comfy bed and staff are so welcoming. On arrival i received a birthday card and chocolates from the hotel such a lovely touch. Cocktails are delicious served 3 - 6pm. Great location for exploring. Breakfast is great and plenty of it. Will definitely be returning again soon.
於 2024 年 1 月住了 2 晚
Guest Relations 於 2024年1月11日回覆
Dear Adele,Thank you for your valued feedback following your recent stay.Hoping you have the opportunity to return.

6/10 一般般

Dean

於 2024 年 1 月住了 2 晚
Guest Relations 於 2024年1月26日回覆
Dear Dean,Thank you for your valued feedback following your recent stay.Hoping you have the opportunity to return.

10/10 有夠讚

Anne

於 2023 年 12 月住了 1 晚
Guest Relations 於 2024年1月4日回覆
Dear Anne,Thank you for your valued feedback following your recent stay.Hoping you have the opportunity to return.

8/10 不錯哦

Tazmina

喜歡:整潔度和住宿環境和硬體
Super location.
Great location in Lyndhurst to visit elderly friends round the corner. Silly rainy weather. Room was good but so hot. The heating was fierce in the whole place. I am sure they can turn the temp down and save on energy. Lovely old lift. The breakfast was good abd staff friendly and efficient.
於 2023 年 12 月住了 2 晚
Guest Relations 於 2023年12月22日回覆
Dear Tazmina,Thank you for your valued feedback.Hoping you have the opportunity to return.

10/10 有夠讚

Alan

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
WOnderf2 night stay at The Crown Manor House Hotel
Had to make a last minute change due to unavailability of previously booked accomodation, we were pleasantly surprised. Impressive building in convenient location with easy access everything we needed. Staff were all friendly and charming - room large and comfortable - great nights sleep. Couple of minor items could do with attention but, all in all, excellent. Food served in The Bar & Grill was really good on both nights - buffet breakfast had excellent choice of hot and cold items with constant attention from breakfast staff.
於 2023 年 12 月住了 2 晚
Guest Relations 於 2023年12月12日回覆
Dear Alan,Thank you for your valued review following your recent stay.Hoping you have the opportunity to return.

8/10 不錯哦

Sarah

喜歡:整潔度和員工素質
於 2023 年 11 月住了 2 晚
Guest Relations 於 2023年12月8日回覆
Dear Sarah,Thank you for your valued feedback.Hoping you have the opportunity to return.

10/10 有夠讚

Renita

於 2023 年 9 月住了 1 晚
Guest Relations 於 2023年11月20日回覆
Dear Renita,Thank you for your valued feedback.Hoping you have the opportunity to return.

10/10 有夠讚

priscilla

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 11 月住了 3 晚
Guest Relations 於 2023年11月20日回覆
Dear priscilla,Thank you for your valued feedback.Hoping you have the opportunity to return.

6/10 一般般

Edel

喜歡:整潔度
於 2023 年 11 月住了 2 晚
Guest Relations 於 2023年11月20日回覆
Dear Edel,Thank you for your valued feedback.Hoping you have the opportunity to return.

8/10 不錯哦

Dawn

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Pleasant stay
Pleasant stay but service a little slow and self serve breakfast was unexpected and not replenished often enough
於 2023 年 11 月住了 1 晚
Guest Relations 於 2023年11月8日回覆
Dear Dawn,Thank you for your valued feedback.Hoping to welcome you back on a future occasion.

10/10 有夠讚

Jane

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 10 月住了 3 晚
Guest Relations 於 2023年11月2日回覆
Dear Jane,Thank you for your valued review.Hoping you have the opportunity to return.

10/10 有夠讚

Michelle

於 2023 年 10 月住了 1 晚
Guest Relations 於 2023年11月2日回覆
Dear Michelle,Thank you for your valued review.Hoping you have the opportunity to return.

10/10 有夠讚

Luke

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Amazing stay
Great stay, staff really friendly and helpful. Cocktails were really and on happy hour
於 2023 年 10 月住了 1 晚
Guest Relations 於 2023年10月31日回覆
Dear Luke,Thank you for your valued feedback following your recent stay.Hoping you have the opportunity to return.

8/10 不錯哦

Robin

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The staff are welcoming and wonderful.
於 2023 年 10 月住了 3 晚
Guest Relations 於 2023年10月31日回覆
Dear Robin,Thank you for your valued feedback following your recent stay.Hoping you have the opportunity to return.

10/10 有夠讚

Yves

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Personnel sympathique et serviable, nourriture excellente
於 2023 年 10 月住了 3 晚
Guest Relations 於 2023年10月17日回覆
Dear Yves,Thank you for your valued review.Hoping you have the opportunity to return.

10/10 有夠讚

Steve

親子旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Nice history to the property and was in great condition
於 2023 年 10 月住了 2 晚
Guest Relations 於 2023年10月17日回覆
Dear Steve,Thank you for your valued review.Hoping you have the opportunity to return.

10/10 有夠讚

Roger

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Excellent service could not fault the hotel. We will be going back. A big thank you to all the staff.
於 2023 年 9 月住了 3 晚
Guest Relations 於 2023年10月17日回覆
Dear Roger,Thank you for your valued review.Hoping you have the opportunity to return.

8/10 不錯哦

P.L.

喜歡:整潔度、員工素質和住宿環境和硬體
Lovely historic hotel
Lovely old historic hotel. Staff very helpful. Very good breakfast and dinner. Classic room too hot and small so upgraded to a lovely huge room which was perfect. The only issue we experienced were the duvets. Very strange. Lumps of balls of fibre in the entire duvet. Apparently this applies to all their duvets when questioned. Was informed it was the design. We opted for sheet and blanket which was speedily done
於 2023 年 9 月住了 2 晚
Guest Relations 於 2023年10月17日回覆
Dear P.L,Thank you for your valued review.Hoping you have the opportunity to return.

10/10 有夠讚

Andrew,Vero Beach

喜歡:整潔度、員工素質和住宿環境和硬體
於 2023 年 9 月住了 1 晚
Guest Relations 於 2023年10月17日回覆
Dear Andrew,Thank you for your valued review.Hoping you have the opportunity to return.

10/10 有夠讚

john

於 2023 年 9 月住了 3 晚
Guest Relations 於 2023年10月17日回覆
Dear john,Thank you for your valued review.Hoping you have the opportunity to return.

8/10 不錯哦

Koon Har

喜歡:員工素質
於 2023 年 9 月住了 1 晚
Guest Relations 於 2023年11月8日回覆
Dear Koon Har,Thank you for your review.

10/10 有夠讚

Gino

於 2023 年 9 月住了 1 晚
Guest Relations 於 2023年10月17日回覆
Dear Gino,Thank you for your valued review.hoping you have the opportunity to return.

10/10 有夠讚

Richard

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Great base for a New Forest stay
Lovely hotel in a great location.
於 2023 年 9 月住了 2 晚
Guest Relations 於 2023年9月18日回覆
Dear Richard,Thank you for your valued review.Hoping you have the opportunity to return.

10/10 有夠讚

Danielle

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Brilliant stay in the New Forest. The staff were very attentive and friendly. Had an old charm about it and was clean, big and right in the heart of the village.
於 2023 年 9 月住了 1 晚
Guest Relations 於 2023年9月18日回覆
Dear Danielle,Thank you for your valued review following your recent stay.Hoping you have the opportunity to return.

8/10 不錯哦

Andrew

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
King Rufus suite was fab. Room could have done with some air conditioning. Staff were friendly and attentive. Would definitely stay again but would rather breakfast in one of the many cafes nearby.
於 2023 年 9 月住了 1 晚
Guest Relations 於 2023年9月11日回覆
Dear Andrew,Thank you for your valued feedback following your recent stay.Hoping you have the opportunity to return.

10/10 有夠讚

Rachel

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 8 月住了 2 晚
Guest Relations 於 2023年9月11日回覆
Dear Rachel,Thank you for your valued feedback following your recent stay.Hoping you have the opportunity to return.

10/10 有夠讚

Emma

於 2023 年 8 月住了 1 晚
Guest Relations 於 2023年9月11日回覆
Dear Emma,Thank you for your valued feedback following your recent stay.Hoping you have the opportunity to return.

10/10 有夠讚

David

團體旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Enjoyable stay
Enjoyable stay in a old hotel that has been tastfully modernised and updated. We visited on a lovely summers day and enjoyed taking an evening cocktail in the pleasant garden.
於 2023 年 8 月住了 1 晚
Guest Relations 於 2023年9月11日回覆
Dear David,Thank you for your valued feedback following your recent stay.Hoping you have the opportunity to return.

6/10 一般般

Graham

Only an ok stay
Our stay was only ok, we thought that the hotel missed a few tricks, like no bottles of water for the guests(not everyone drinks tea or coffee).also no biscuits with coffee. The evening meal was quite expensive for what it was.we also had to book a time for breakfast. However the hotel was very clean.
於 2023 年 8 月住了 1 晚
Guest Relations 於 2023年8月21日回覆
Dear Graham,Thank you for your valued feedback following your recent stay.Hoping you have the opportunity to return.

10/10 有夠讚

Alfonso

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great location, good breakfast, clean room and comfy bed. Hotel on main road but no noise could be heard in room.
於 2023 年 7 月住了 2 晚
Guest Relations 於 2023年8月18日回覆
Dear Alfonso,Thank you for your valued feedback following your recent stay.Hoping you have the opportunity to return.

6/10 一般般

Sarah

喜歡:員工素質
不喜歡:整潔度、住宿環境和硬體和客房舒適度
Restaurant very nice but hotel room very old and in need of maintenance eg woodwork, doors, walls needed fresh paint. Modernise the electrics rather than put socket in skirting board. Clean the bathroom better.
於 2023 年 7 月住了 1 晚
Guest Relations 於 2023年7月31日回覆
Dear Sarah,Thank you for your valued review.Hoping you have the opportunity to return.

8/10 不錯哦

David

喜歡:整潔度和員工素質
於 2023 年 7 月住了 1 晚
Guest Relations 於 2023年7月31日回覆
Dear David,Thank you for your valued review.Hoping you have the opportunity to return.

10/10 有夠讚

David

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Enjoyed the stay
於 2023 年 7 月住了 1 晚
Guest Relations 於 2023年7月31日回覆
Dear David,Thank you for your valued review.Hoping you have the opportunity to return.

10/10 有夠讚

STEPHEN

於 2023 年 7 月住了 1 晚
Guest Relations 於 2023年7月24日回覆
Dear STEPHEN,Thank you for your valued feedback following your recent stay at the Crown Manor House Hotel.Hoping you have the opportunity to return.

10/10 有夠讚

Mathew

於 2023 年 7 月住了 2 晚
Guest Relations 於 2023年7月24日回覆
Dear Matthew,Thank you for your valued feedback following your recent stay at the Crown Manor House Hotel.Hoping you have the opportunity to return.

6/10 一般般

DENIS,Hartley

家庭旅遊
喜歡:整潔度和員工素質
不喜歡:住宿環境和硬體
We were extremely disappointed with the food in the restaurant the menu looked very good but the style and content was poor My wife had a main course of pork escalope it was a fried ball of vegetables with very little meat I was being careful and ordered fish and chips the piece of cod was in a cocoon of batter which was not attached to the fish and the fish was dry the chips were not great
於 2023 年 7 月住了 1 晚
Guest Relations 於 2023年7月24日回覆
Dear Denis,Thank you for your valued feedback following your recent stay at the Crown Manor House Hotel.I can assure you that your observations have been brought to the attention of the Head Chef.Hoping you have the opportunity to return to see what you experienced was very much an exception and not the norm.

10/10 有夠讚

David

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Excellent Staff and Location
Second stay at the Crown Manor. Good value, excellent staff and location. Great buffet breakfast. Rooms are a little dated but clean and comfortable.
於 2023 年 7 月住了 3 晚
Guest Relations 於 2023年7月24日回覆
Dear David,Thank you for your valued feedback following your recent stay at the Crown Manor House Hotel.Hoping you have the opportunity to return.

10/10 有夠讚

Lynn

於 2023 年 7 月住了 1 晚
Guest Relations 於 2023年7月12日回覆
Dear Lynn,Thank you for your valued review following your recent stay.Hoping you have the opportunity to return.