Such a beautiful stately, home felt like I was in a scene out of Dalton Abbey. The bedroom was amazing. The room is spotless the spa. Area was also spotless.The food in the restaurant was really getting there
Dawn
於 2025 年 7 月住了 1 晚
10/10 有夠讚
niveth
2025 年 7 月 22 日
喜歡:整潔度、員工素質和住宿環境和硬體
Great hotel
niveth
於 2025 年 7 月住了 1 晚
6/10 一般般
Humaira,Dallas
2025 年 7 月 18 日
喜歡:整潔度
不喜歡:員工素質
There was no bell boy you have to carry your luggage by yourself . Lots of stairs . Elevator was not spacious need upgrade . Staff should need to smile they were very serious .
Humaira
於 2025 年 7 月住了 1 晚
2/10 很糟糕
Jamal
情侶出遊
2025 年 7 月 13 日
不喜歡:整潔度、設施服務和住宿環境和硬體
The air con has not been working for over 2 months. The hotel do not advertise this and still sell the rooms at full rates. It was a very unpleasant experience and so unfortunate. We stayed when there was a heatwave (over 30 degrees Celsius).
The hotel manager offered his apology and didn’t offer anything substantial to compensate for This. He only offered a free afternoon tea or an upgrade only if I decided to stay again at the hotel. That’s not really a compensation as that requires spending at least £200 for an overnight stay.
The hotel will close in September 2025 for 3 years for a refurb. All the staff except for grounds staff are being made redundant. You can tell staff morale is low and not motivated. Feel sorry for them.
Jamal
於 2025 年 7 月住了 1 晚
10/10 有夠讚
Wayne
2025 年 7 月 13 日
喜歡:整潔度、設施服務和住宿環境和硬體
Amazing location and i ha e to say david service standards are exceptional ......thank you to everyone who looked after us see you all again soon 🙏🙏😁😁👍👍
Wayne
於 2025 年 7 月住了 2 晚
6/10 一般般
Sylvie
2025 年 7 月 4 日
Sylvie
於 2025 年 7 月住了 1 晚
10/10 有夠讚
Josephine
情侶出遊
2025 年 6 月 27 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Stunning location, views, architecture and interiors. Excellent service and the meals were divine. Upgraded to suite which was unexpected but incredibly welcome for my partners birthday! The spa facilities were just fantastic and the golf course superb! We'll definitely be back!
Josephine
於 2025 年 6 月住了 1 晚
6/10 一般般
brian thomas
情侶出遊
2025 年 6 月 13 日
喜歡:整潔度和設施服務
the lovely grounds for us made our stay wonderful, however whilst we enjoyed the old building and could feel the history, it's obviously in need of a refurb.
The staff were amazing, we did not have breakfast but the supper was best forgotten.
Spa was very enjoyable.
brian thomas
於 2025 年 6 月住了 1 晚
2/10 很糟糕
Cheryl
情侶出遊
2025 年 6 月 12 日
不喜歡:設施服務和住宿環境和硬體
The food if you could call it that was disgusting.We ordered what they call lunch!!! choice for a 5 star hotel is dreadful,
we had to have a burger!! for my partners birthday lunch as the other choice was a sandwich.On the dinner menu I chose artichoke risotto,the rice was not cooked and the artichoke consisted of 3 outside leaves that were burned totally not just chared as stated, no artichoke in the dish at all,and it was tepid at best,as was the soup.
.The room was very ordinary and a long walk from the main building and with no opening windows.
Pretentious , totally overpriced rip off.
Cheryl
於 2025 年 6 月住了 2 晚
10/10 有夠讚
Wayne
2025 年 6 月 8 日
Wayne
於 2025 年 6 月住了 1 晚
10/10 有夠讚
Colin
情侶出遊, 家庭旅遊
2025 年 6 月 8 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Luton Hoo is a fabulous hotel.
The building is a work of art, and the food & beverage are excellent quality (and sensibly priced).
The crowning feature of the hotel is the people who work there.
The staff are are friendly, well-informed and professional. They are a credit to the hotel and great ambassadors for the brand/
Colin
於 2025 年 6 月住了 1 晚
10/10 有夠讚
Robert
情侶出遊
2025 年 6 月 1 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Beautiful property - great staff who made the visit even more enjoyable. Many thanks for the great service
Robert
於 2025 年 5 月住了 1 晚
8/10 不錯哦
Roger,Leighton Buzzard
2025 年 5 月 31 日
喜歡:整潔度、設施服務和住宿環境和硬體
.
Roger
於 2025 年 5 月住了 1 晚
10/10 有夠讚
Daniel
情侶出遊
2025 年 5 月 9 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Amazing stay in a wonderful hotel. The room and grounds were amazing. Didn't get to sample the included spa area but will definitely do that next time.
A perfect stay and one I would highly recommend.
Daniel
於 2025 年 5 月住了 1 晚
10/10 有夠讚
charlotte
2025 年 4 月 30 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
our best hotel experience:)
this place is just outside of luton (around a 5 minute drive). we arrived on the night and was greeted by a lovely man at the gate who asked for our booking (instantly made us feel safe). we were then told where to go and arrived to the mansion house where you can park right outside the building. we walked into reception and we were immediately greeted with smiles and the staff were incredibly kind. we were showed to our room which was absolutely amazing. we had a day at the spa, in luton and also in the pool facilities which were at lovely temperatures. we got into bed and were very upset to have to go home the next day so we made the decision to stay another night seeing as the staff were all very polite, well mannered and dressed. overall the staff were absolutely amazing and accommodated to our needs in an amazing way.
charlotte
於 2025 年 4 月住了 1 晚
10/10 有夠讚
Neil
情侶出遊
2025 年 4 月 30 日
喜歡:整潔度、設施服務和住宿環境和硬體
Beautiful building with amazing interior. Rooms are very good but without snacks. Restaurant food is very good.
Staff levels are too low in the restaurant. The evening meal was slow to arrive and the young men lacked confidence. Breakfast was the same with the staff under too much pressure. I suspect the owner is boosting profits by cutting staff.
The stonework on the outside steps and garden is badly worn and in need grouting and repairs.
The new owners are cleary not interested in spending on infrastructure and repairs.
Neil
於 2025 年 4 月住了 1 晚
6/10 一般般
Sarah Jayne
2025 年 4 月 30 日
喜歡:整潔度和員工素質
Tired and dated.
Sarah Jayne
於 2025 年 4 月住了 2 晚
10/10 有夠讚
Robin
2025 年 4 月 30 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Us
Excellent
Robin
於 2025 年 4 月住了 1 晚
10/10 有夠讚
Milan
2025 年 4 月 25 日
Milan
於 2025 年 4 月住了 1 晚
10/10 有夠讚
James
家庭旅遊
2025 年 4 月 24 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Set in a large country estate the hotel has the convenience of bei g 15 mi s from town and airport but the feel of being in the country. Roo.s were large, spa is open 630 to 9pm weekdays. Walks around the grounds to see wildlife are peaceful.