尊敬的客人， 感謝您抽出寶貴時間在expedia上查看我們。 很抱歉看到你對你的逗留不滿意。 我們將確保解決所提出的問題，以確保將來不會再發生這些問題。 親切的問候

尊敬的客人， 感谢您抽出时间在Expedia上查看我们。 我想提一下，我们试图降低价格，并以同样的标准在城里降价。 我希望它不会阻止你回来给我们另一次机会。 最亲切的问候， 卢顿易酒店

Dear. Manjot, We sincerely appreciate your 4/5 rating for your recent stay at CiTiHotel London Luton. Your feedback is invaluable to us.We're delighted to hear that our staff left a positive impression on you with their friendliness. They are committed to ensuring every guest has a memorable experience.We've noted your comment about room size and we understand the importance of spacious accommodation. We offer a variety of room options, and for your future visits, we recommend exploring our larger room types to ensure a more comfortable stay.Your satisfaction is our utmost priority, and we're committed to continuously improving our services. We hope you'll return to experience an even more comfortable and enjoyable stay in the near future.Kind regards,KhawarHotel ManagerCiTiHotel London Luton.

Dear Samantha,Thank you for taking the time to provide feedback on your recent stay at CiTiHotel London Luton. Your insights are truly appreciated.We're thrilled to hear that you found our location convenient, being in close proximity to the train station. Your comfort is of utmost importance to us, and we apologize for any inconvenience you experienced due to the room temperature. As you correctly pointed out, our dedicated reception team is available 24/7 and would have been more than happy to assist in adjusting the room temperature or providing a fan for your comfort.Regarding the tea and coffee prices, we appreciate your feedback. We indeed offer a variety of beverage options, including tea and coffee, through vending machines and snack dispensers at very reasonable rates. Your input is valuable, and we'll strive to communicate this more effectively to our guests to ensure everyone can enjoy these offerings without any concerns.Once again, thank you for choosing CiTiHotel London Luton. We hope to have the opportunity to welcome you back, and we are committed to making your next stay even more enjoyable and comfortable.Kind regards,Khawar.Hotel Manager,CiTiHotel London Luton .

Dear Chris.Thank you for sharing your experience with us. We appreciate your feedback regarding the cleanliness of the room and the courteous service from our staff during check-in. We apologize for any inconvenience caused by the lingering smell and the creaky floorboards. Your comments regarding the overall ambiance have been duly noted, and we will take steps to address them and enhance our guests' experience. If you give us another chance in the future, we will strive to provide a more enjoyable stay. Kind regards,Khawar.Hotel Manager.CiTiHotel London Luton.

Dear Renata, Thank you for sharing your experience with us. We appreciate your feedback and apologize for any inconvenience you faced during your stay. We understand your concerns about the room size and bathroom facilities. Our aim is to provide a comfortable and pleasant stay for all our guests.We value your input regarding the corridor fragrance, and we will address this issue to ensure a more pleasant environment for everyone. Regarding pricing, we regularly review our rates to offer competitive prices.We hope you consider giving us another chance in the future to show you an improved experience.Kind regards,Khawar.Hotel Manager.CiTiHotel London Luton.